Hilton Strasbourg

Hatt voll und ganz dem sprochen was wir gebraucht haben

Assez vieillot , pas à 5mn en voiture de la cathédrale de Strasbourg comme indiqué sur le site mais à 25mn Personnel très bien

Muy bueno el Hotel pero no me respetera No el precio acordado

Didn't like the place that much, the stuff ask us to pay for water at the restaurant, allao there's no free parking and the breakfast was poor and expensive. The room was clean but the air conditioning didn't work!! We ask about it in the morning at the front desk and they told us that there is no air conditioning at the moment, we said that it's not right and also told them its not right that they charged us for a bottle of water. The last thing was that after a few days, we noticed a charge that they didnt told us about it and didnt give a receipt at the checkout, they just charged the credit card from our deposit. Unfortunately we didn't like these place so much, and not planning to come back in the future

Bhe siamo arrivati alle 19 dopo un viaggio di 8 ore con 3 bambini e l'hotel ci dice che non avevano la nostra prenotazione ( 2 camere executive con letti king e colazione) avevo chiamato 2 gg prima per chiedere se avevano camere comunicanti e mi avevano risposto di si. Quindi ci offrono 2 camere normali con 2 letti singoli una accanto all'altra e ovviamente una nottata devastante con 3 bambini. Per supplire alla cosa ci offrono l'accesso in lounge per la cena ma ovviamente alle ore 19 il servizio cibo non funziona piu e qui di in alternativa ci offrono il parcheggio gratuito e il 50% della cena ovvero 50 € . La colazione un Disastro veramente disorganizzati il buffet praticamente vuoto, tra le altre cose la camerriera sbatte la porta addosso a mia moglie e non chiede neanche scusa. Obbiettivamente in un anno passo almento 70/80 notti in alberghi, ma questo proprio non rispecchia i canoni di un 4☆ per un Hilton mi aspettavo molto meglio sopratutto per il prezzo pagato ho anche usato una delle mie notti rewards piu alte in valore.

Otelin genel temizliğinden pek memnun kalmadım ayrıca girişte depozito olarak bizden fazla ücret aldılar ancak odamızda 4 gün boyunca su bile yoktu. Bir de ücret çekilirken kredi kartımdan fazla ödeme görünüyor

J'ai été bien accueilli, même à 21h. J'ai bien dormi et le petit-déjeuner était bon. La jeune hôtesse qui a réalisé mon check-out était charmante.

nice spot

Lack of seating for large groups! Rodent seen running in restaurant and trap observed Reception staff attitude was very poor when checking out Could not find power outlet near mirror 2 bottles of shampoo and conditioner in shower, no body wash Rooms were too dark, not enough lighting Positive - water station on each floor Fridge in room Hire umbrella if it rains

Pas agreable a l'accueil le.soir et le matin. Plein de bruit le chauffage les toilette tte la nuit . De lit une place tres petit pas agreable.

Quiet, nothing nearby. Tram is close to jump on

Bon séjour a l'hôtel Par contre énormément de personne au petit déjeuner. Réveil a 6h30 avec l'alarme incendie

Très agréable séjour

Belle Chambre rénovée très jolie quelques rangements en plus seraient bienvenus

I was very disappointed with my experience. We arrived at 8:00 PM, and while check-in went smoothly, things quickly went downhill. When we tried to order room service at 8:15 pm (which ends at 10:00 PM), no one answered after calling six times, even after reaching out to reception. Frustrated, we went down to place the order in person and were assured it would be delivered to our room. An hour passed with no delivery, so we went back to follow up. Finally, after 1 hour and 15 minutes, the food arrived cold—and they had forgotten the drinks so I went back down to get them. ( totally the point of ROOM SERVICE :) It was clear they simply didn’t care, and despite my complaint, they still charged me full price. An unacceptable experience. Poor customer service

The hairdryer was extremely sticky, and the toilet had a strong smell of urine. The room itself was very basic, offering the bare minimum. Although we paid for breakfast, it was served in a small room with limited options, and many items were frequently unavailable. We do appreciate the effort of the staff working during the holiday season. However, it seems that Hilton’s 4-star standard no longer guarantees the quality one might expect.

Otel iyi olabilir ama yer merkeze uzak

Good services since check in , and possible late checkout is great. Breakfast a bit rush during Xmas time , but all foods in high Quality...yummy too.

Loves the breakfast options. Staff were friendly.

Great for the Christmas markets and family friendly.