希爾頓斯德拉斯堡酒店

Didn't like the place that much, the stuff ask us to pay for water at the restaurant, allao there's no free parking and the breakfast was poor and expensive. The room was clean but the air conditioning didn't work!! We ask about it in the morning at the front desk and they told us that there is no air conditioning at the moment, we said that it's not right and also told them its not right that they charged us for a bottle of water. The last thing was that after a few days, we noticed a charge that they didnt told us about it and didnt give a receipt at the checkout, they just charged the credit card from our deposit. Unfortunately we didn't like these place so much, and not planning to come back in the future

nice spot

Lack of seating for large groups! Rodent seen running in restaurant and trap observed Reception staff attitude was very poor when checking out Could not find power outlet near mirror 2 bottles of shampoo and conditioner in shower, no body wash Rooms were too dark, not enough lighting Positive - water station on each floor Fridge in room Hire umbrella if it rains

Quiet, nothing nearby. Tram is close to jump on

I was very disappointed with my experience. We arrived at 8:00 PM, and while check-in went smoothly, things quickly went downhill. When we tried to order room service at 8:15 pm (which ends at 10:00 PM), no one answered after calling six times, even after reaching out to reception. Frustrated, we went down to place the order in person and were assured it would be delivered to our room. An hour passed with no delivery, so we went back to follow up. Finally, after 1 hour and 15 minutes, the food arrived cold—and they had forgotten the drinks so I went back down to get them. ( totally the point of ROOM SERVICE :) It was clear they simply didn’t care, and despite my complaint, they still charged me full price. An unacceptable experience. Poor customer service

Loves the breakfast options. Staff were friendly.

Great for the Christmas markets and family friendly.

Comfortable & clean with very friendly staff.

Everything was good .. nice hotel

Looks like recently renovated, clean and super comfy. There is some constructuion work in the street bordering the hotel which makes it a bit tricky to get into the parking but it didn't bother us.

Property was under construction and the entry area was pretty awful. Staff in the bar and restaurant were wonderful. Room attendant was great! reserved this hotel specifically because it was across the street from our meeting venue; however, because of a fair on the grounds, we had to walk about half a mile out of our way to get into the convention center. might have been funny if it wasn’t raining so much!. Also, they charged exorbitant prices during this convention!!

This feels like a very old property that Hilton forgot to renovate. The location did not feel safe to my wife. It is a LONG walk to the city center, and not close to many restaurants. The bar felt like a train wreck. They were playing rave music and the service was sub par in my opinion. I hate to leave a review like this, but I just wanted to warn people in advance so you are not surprised.

A great hotel, just outside of the city of Strasbourg, but easily accessible by tram or bus. We were there for one night, as a stop-over, on our inter-railing holiday. Quiet hotel. Good food in the hotel restaurant (big portions too). All the staff were very friendly and professional. I would recommend this hotel.

I didn’t find the staff to be very helpful. In fact, we had to move our rental car several times because we weren’t given good directions for parking.

Positive- the Europe Suite was spacious and the bed was very comfortable. The incredibly disappointing element was the lack of coffee in both the executive area and breakfast area. There were seven people in line for the one coffee machine in the breakfast area! This is not adequate for a hotel if this size. Furthermore, staples such as wheat toast were not replenished. We went into the executive area to get coffee only to find that machine was broken. For the weekend, the coffee makers were regularly out of beans, broken, or over crowded. This is not acceptable in France, at a Hilton, and for the price paid.

It was a good surprise to see such a nice residence in that area.

.

Room and hallway smelled like cigarettes. The coffe pot smelled like vinegar. A lot of the soaps were out.

Spare bed for my daughter turned out to be very small and flimsy though I specified her age when reserving the room. Breakfast area extremely crowded and not very clean. Internet access very uncomfortable, password not provided and concierge took my phone to do access. Room made woke us up at 08.30 a.m. Very unpleasant experience with this particular hotel.

Hilton was OK. the location was not good, unless you go for the conference center. To travel to city, you need to take tram and it’s 6-7 mins walk to the nearest station. Value for money is very poor, perhaps because we visit during peak season (Xmas market in Strasbourg). Room is spacious. Bedding was top quality. Breakfast was good.