NH Collection Berlin Mitte Friedrichstrasse

Tolle Lage

Great location next to the station for convenient transportation and walkable to attractions, nice room and friendly staff

This was a great place to stay. Centrally located and super close to the train and metro. The staff was very friendly. The hotel was modern and very clean. A perfect place to stay

We came to Berlin for the marathon and loved staying at the NH Collection Berlin! It was clean and comfortable, and the buffet breakfast was absolutely incredible, with a wide variety of options! I wish I had known the breakfast was so good so that I could have purchased breakfast when I booked the room. The location is also perfect (centrally located) with a train stop right across the street and so much within walking distance.

Increíble el hotel

El Hotel realmente se siente de una categoría superior, los cuartos son muy modernos y equipados, de hecho es el único que hemos encontrado con cafetera de cápsulas y no soluble…lo recomiendo ampliamente, su ubicación es también muy buena

Large modern room. Quiet despite being on a busy road. Very convenient location close to train station and in walking distance of many sights. Didn't have breakfast at the hotel but plenty of options nearby. Pleasant staff.

Room was clean and staff was lovely. Right in the centre of Berlin next to the station

Hôtel qui devrait rénover une partie de son bâtiment. Assez déçu du standing.

This hotel is just across from a main train station and easily walkable to major attractions. Despite its central location it was very quiet in our 7th floor room.

Nice building, room. comfortable bed, good location,very good breakfast, would stay there again

We found the hotel central for tours, dining and shopping. The hotel was very good, but the housekeeping for the rooms was not good.

Todo excelente. Muy recomendado.

The hotel is right next to Friedrichstrasse station so it is super convenient to move around Berlin. The room is spacious and well equipped. Highly recommended if you are visiting Berlin for the first time.

My stay at this hotel was highly disappointing. Several in-room issues stood out: the security box didn’t work, the air conditioner was extremely loud and disrupted my sleep, and the curtains were dirty and stained. The mattress and headboard were damaged, and parts of the flooring were peeling. However, the most serious problem was the attitude of the staff. When I asked to change rooms, I was told there were no alternatives. Upon asking if there was any possible solution, I was met with a harsh retort: “Didn’t you hear what I said?” The next morning, another staff member responded in the same dismissive manner. At no point did anyone offer an apology. This appears to reflect a broader issue with customer service at this hotel. Other points: free bottled water was only provided at check-in, and out of three elevators, one was always out of service while another often malfunctioned. Though the lobby was nicely decorated, it felt like the rooms and facilities had been neglected. The positives were limited to strong shower pressure, effective soundproofing, and a convenient location near the station. Still, considering the price, there are far better options elsewhere. I will not be staying here again.

Great attention! Thanks!!!

宿泊費は予約時にすべて支払済みにしていましたが、市税だけは現地での支払となっており、その金額が日本円で明確に記載されていました。 しかし、現地ではそれを上回る金額( 倍程度 )を要求されました。チェックアウト時に領収証を要求しましたが、カードで支払ったので発行できないと言われました。 他のホテルではカードで支払っても、きちんと領収証がもらえていたので。 何が加算されているのか不明のまま、帰国後にHotels.comに確認してもらったところ、市税の他にベルリンだけにかかる税金があるとのことでした。 しかしこれも市税ではないのでしょうか。 2つの市税が合計で1万円もかかるなんて、予約時には全く記載されていなかったので、現地では不信感しかありませんでした。 この場合、Hotels.comはなぜわからなかったのでしょうか。すべて含めての金額がわからないと非常に困ります。ホテルを選ぶ時は設備や場所も大切ですが、金額も重要ではないかと思います。 こんなことは初めてでしたので、非常に困惑しましたし、騙された気分です。 ホテルの位置は駅からすぐのところで利便性は高かったので、非常に残念です。

Pour le nombre d’étoile, je m’attendais à un meilleur standing.

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Great spot for exploring Berlin