Pullman Cologne

Rigtig god service de sødeste medarbejder og flot og rent hotel tæt på centrum. Kan varmt anbefales herfra

Excellent! Very convenient location. In one direction is the river altstadt and cathedral. In the other is the park ring and the varios neighborhoods. Short walk to the main shopping streets and the Neumarkt trams stops. Excellent views from my room. Large bed big windows tv. Everything was great. Will do again.

Loved the Pullman in Cologne. Amazing location, huge rooms, fabulous breakfast buffet.

Lovely place to stay. Friendly staff, excellent service and great restaurant. Will happily stay again

Really nice located, very close to the city center of Cologne. Besides that, the staff is very nice and helpful, in particular Mohammed who was very helpful and kind! Really recommend this hotel!

Friendly staff

Customer service needs some work. I found somebody's hair on my bed on day one. I told two different reception staff members but nothing happened. My complaint fell on deaf ears. Don't think they were that bothered. Definitely not the quality you expect from Pullman. I gave this hotel a second chance after staying through Carnival but will be looking at other options in the future.

I wouldn't recommend this hotel, especially compared to others of the same rating. When I arrived one of the bath towels was dirty and the room as a whole felt old and in disrepair. The shower head was constantly dripping, no matter what I tried. The internet speed was incredibly slow (1-2 Mbps!) even though wifi reception was good, to the point that I couldn't really do anything. It felt like dial-up. Also, the quality of the towels was very poor, I had white fluff everywhere! Lower quality than others The lobby and facilities in general were quite nice though. The fondant au chocolat was great, and the gym equipment was pretty good by hotel standards (treadmills, rowing machine, weights, swiss ball, etc.). The sauna area was also clean and nice, although the sauna itself was a little cold. The hotel staff were also very nice and helpful. Unfortunately, the quality of the stay is determined by the room experience, and that fell very short.

My family stayed at the Pullman in Cologne. We had several rooms. On the day we were checking out, one of my family members who was staying in a separate room had a medical emergency and needed to go to the hospital. We notified numerous hotel staff and called for an ambulance. This family member had a birthday card with several hundred dollars in it in her room. The card was accidentally left in the room and we did not realize until days later. It was found by hotel staff and instead of giving it to the receptionist to contact us, it was kept by the staff member.

Very clean, great shower & comfortable bed. Our room was a bit tired looking but that didn't affect our stay. Lovely hotel with friendly staff & ideally situated. Would definitely stay here again.

delicious breakfast, peace and quiet stay

Really nice hotel! Room was huge and clean, bed was comfortable and also really big Had a lovely view of the cathedral, and the hotel was in a good location - would recommend!

Gibt nichts zu kritisieren….

Overall great comfortable stay. Would of been nice to have a bit more storage space such as a bedside drawer and a towel rail, but these are only minor. Slight imperfections around the room, but again minor. Restaurant was quiet but the food was good and quite prompt. Breakfast was also nice with a wide variety. Staff were helpful when needed and were very accommodating with our bags when we went out to explore before check in and after check out. Overall it was great, maybe just add those little touches to the room, it would be excellent. Anyways you can't be mad with the cathedral views from your room!

alles top

I cannot say one bad thing. Loved it.

Excellent room and facilities, professional and always available staff, excellent dining, convenient location about 15 minutes walk from Central Station.

Very nice stay. Close enough to everything but still set back in safe neighborhood.

I have never stayed in a hotel where the manager has said to me “it’s not my problem “ the air conditioning did not work . I was told the hotel was in winter mode and to open my window. I would not recommend this hotel at all

Das Pullman Köln liegt sehr zentral in der Nähe des Neumarktes. Die Lobby ist schön gestaltet. Allerdings ist das Hotel sichtbar in die Jahre gekommen. Im Zimmer waren überall abgestossene Kanten, die badezimmertür war deutlich beschädigt und an der Badewanne waren Kalkränder. Da Köln ein ziemlich umfangreiches Hotelangebot hat, gibt es eigentlich keinen Grund ausgerechnet dieses Hotel zu nehmen, ausser es gibt ein Sonderangebot, wo das Pullman deutlich günstiger ist, als andere 4 Sterne Hotels in Köln. Das Frühstück war in Ordnung, ragte aber auch nirgendwo heraus. Leider ist die Rooftopbar am Montag und Dienstag geschlossen, so das eines der wenigen Highlights des Hotels auch nicht die ganze Woche nutzbar ist.