Grand Budapest Apartments

The receptionist was amazing. Very nice person and accommodating. We had booked apartment late around 7pm and we called right after booking and they were ready for us. We had a nice big 3 beds room apartment. Modern furnished, big terrace, apartment was clean. A/C in living room. Shutters on windows for better sleep. It was an excellent stay.

I have been meaning to write this review for more than a week but have been caught up with a busy travel schedule. I had a great stay at Grand Budapest Apts and this is mainly due to the excellent customer service I received from Zsolt Kovacs who works in reception. I originally was supposed to stay in another location but due to an issue, I was thankfully transferred to Grand Budapest Apts where Zsolt met me on the street to pay for the taxi since it was a booking mistake that they did not plan on. Check-in was very simple and I was put in a 2 bedroom apt which could fit at least 6-8 people. Since it was just me, of course the apartment was very comfortable and very clean. WiF was very strong and so was the water pressure (2 things I always need in a hotel or apt.) It should also be known that the place is located on a party street in Budapest but since I was on the top floor and facing towards the courtyard, I heard nothing. Zsolt also gave me some great recommendations during my stay in Budapest and also called a taxi to take me to the train station when I departed. I would definitely recommend this place to anyone looking for a place to stay in Budapest who appreciates great customer service.

Our apartment was lovely, clean and comfortable. Location was convenient, we could walk everywhere quite easily. Amanda at reception was super nice and gave lots of helpful tips. Would definitely stay again :)