North Star Cottage

it was very good, we have a beautiful time staying there :)

Tutto perfetto

Everything was great. Staff was very friendly and accommodating.

We were not able to stay as I never received instruction on where and what is our accommodation. And you don’t have anybody to attend to your guest in cases like mine when you missed sending me the email.

Nel complesso la struttura è carina, fornita di due stanze, una zona cucina e un bagno privato. Alcune finestre sono rotte e non si possono aprire. La parte peggiore è la comunicazione con la struttura, che ho contattato più volte pochi giorni prima del check-in per chiedere alcune informazioni e da cui non ho MAI ricevuto risposta. Subito dopo aver fatto la prenotazione mi era arrivato un messaggio automatico che diceva che avrei ricevuto le informazioni per il check-in 24 ore prima del mio arrivo. Queste informazioni mi sono arrivate il giorno stesso dopo le 16.00 (orario iniziale del check-in) solo dopo averli contattati 2 volte sulla chat di Expedia e cercato di chiamarli telefonicamente da più numeri di telefono almeno 25 volte (non ho ricevuto mai risposta ovviamente). Ho dovuto anche contattare Expedia (a cui faccio i miei complimenti, uno staff veramente gentile e rapido) che si è presa carico di contattarli al posto mio e di trovare una sistemazione alternativa a loro spese nell’eventualità in cui la struttura non mi avesse fornito il codice di check-in (ovviamente non hanno risposto nemmeno a loro). Il codice alla fine è arrivato, ma senza nemmeno un messaggio di scuse a seguito dei 2 messaggi, delle 3 mail (mie e di Expedia) e delle 20 telefonate mai risposte. Se non volete vivere la vostra vacanza nell’ansia più totale di non sapere dove andare a dormire vi prego di non prenotare qui.

The cottage was a perfect spot to stay just outside Vik. We spent 2 days on the South Coast and although we had a very short visit, the cottage was comfortable, clean and quiet.

Cabanas comidas y bien ubicadas

We got into our cabin with ease with the door code provided. Our cabin was hot inside so we tried to open doors and windows to learn that only one window would open. All of the other windows had had their handles removed to open and/or were screwed shut from the outside. We later found that this may be because our windows would leak during the rain. So I would not leave anything on the floor that would absorb water, our belongings were soaked by morning. We had requested 2 twin beds but this was not honored, which totally happens. The room was very clean. We would have loved to have a curtain on the front door window as one of the beds was visible through this. The outlets are on the floor in the kitchen so be prepared if you are not mobile. The shower did switch between hot and cold frequently and was startling. The drain was also very slow so you had to watch to make sure the base of the shower wasn't getting too full. By far our biggest complaint was that there was a turndown service without us knowing. Typically, when staying at locations like this the host does not come in daily. Especially when we were only staying for 2 nights. This would have just been nice to know before leaving some of our belongings here. The area was beautiful and gave us the chance to catch a little bit of the northern lights. Cell phone service was not great and there is no wifi so just be prepared! I would stay here again despite the few negatives!

Kitchen had great options but we didn't use them. Location was nice, good amount of space in cabin. The bathroom and bedroom doors close tough. The shower was scalding hot and wouldnt seem to adjust cooler. I would stay again!

Nice cabin except bathroom door was very squeaky!

The only issue was checking in. I didn’t have my code which was supposed to be emailed to me or the cottage number. That caused me a lot of stress because we were almost late arriving.

The cottage is located in a very quiet and peaceful area among other cottages, which we appreciated. Check-in was generally easy, and the instructions with the entry code were sent in advance. However, there was some miscommunication during arrival. I arrived around 3:30 PM (check-in was at 4:00 PM) and spoke with someone at the main house, which seems to function like a reception. (Or at least I thought bc it had signs and said ‘Reception’. I asked if I could check in early or drop off my bags and he said if I had the email with the code, then I could. Perhaps this was the miscommunication and he may have thought I was asking how to get in? Moments later, a teenager from another house on the property came out and rather aggressively told us that the cottage wasn’t ready and we couldn’t enter, so we left immediately and returned later that evening after dinner. That night, we encountered an issue with the shower: the water temperature fluctuated dramatically from scalding hot to cold within seconds. My husband was even burned on the shoulder by the hot water. I contacted the host right away, but unfortunately, I never received a response — even a week later. I even sent a message to advise that the bathroom hand soap bottle was empty and no response either. There were also multiple flies trapped inside the cottage when we arrived too. Overall, the location is quiet and has potential, but the communication, cleanliness, and maintenance left a lot to be desired.

The landlady or other manager did NOT appreciate me calling for check in instructions as per their first email. They eventually do email you a cottage and a door code. The cottage I had (#105) does have a hot plate, toaster, plates, cups -- but the outlets are all on the floor. The shower is very hit and miss - pulses cold, then warm. It is easy to accidentally scald yourself. Oh, we also ran out of toilet paper as well. You do overlook a pretty hillside, though.

This time is much better than first time. Two days ago we lived in the same location with bad experience.

with good views all around

Te cottage has been updated and is okay for one night. The electrical outlets are on the floor making it pretty difficult to make coffee or use the toaster. I had to put things on the floor and then put them up on the counter. Not sure if I would stay again or not.

It is a clean and comfortable place with a kitchen which is very convenient. The view is nice too. There was enough hot water for all of us (4 in all) to have showers. The staff was friendly and helpful.

Hotels.com videresendte ikke innsjekk info og koder som avtalt.. Men utleier var tilgjengelig på telefon. Hytta var bra, men ingen vindu kunne åpnes. Sikkert pga sterke vinder. Litt ustabil varme i dusjen, som gikk fra veldig varmt til veldig kaldt. Helt OK hytte, man reiser ikke til Island for å bo sitte inne i en hytte. Helt OK for enkel overnatting. Bruker den gjerne igjen. Fantastisk plassering, nær fosser, resturant og bakeri. relativt nær Vik.

Lovely cabins in a quiet area. We had a very comfortable sleep and a welcome departure after staying in noisier hotels.

Clean and in an amazing position, but that's where thd positives end. When you pay a high price for something you expect quality in return. I could overlook the issues at half the price charged, but..... Faulty (and dangerously unpredictable) shower, bathroom door that doesn’t shut, no accessible sockets to plug the kitchen electricals into - there's more, but you get the picture. No obvious way to communicate with anyone to fix the problems either. Disappointing and not to be recommended.