North Star Cottage

The views around the property were grand. It is an amazing property nestled at the base of some mountains. The best thing is the view of the mountain in the morning. Only two concerns; we came very late after hours and it was hard to get the access code by messaging and calling; and there was a used makeup sponge left in the bathroom.

Amazing stay highly recommend.

We did not receive an email with check inn details. Staf could not be reached, not by phone and no answer on email. The cottage is outdated and too cold inside. You can feel the wind inside! Good location but ridiculously overpriced and non-exisiting communication. No wifi available. Avoid this place!

I do not recommend it, very bad communication, I informed them in time that I could not arrive before 9:00 p.m. to check in because it was far away, they sent an email saying that it could not be done later, I asked for their support and they sent a code, I asked them to explain to me How to access and the location because the app did not open in Google Maps, I sent 5 messages and they never responded again, they were supposed to be there until 9:00 p.m. I arrived as quickly as I could without having dinner and they couldn't get there on time at 8:40 p.m. THERE WAS NO ONE and they never responded to my messages, bad place, bad communication, bad service

When we got there the cabin was excessively hot to the point we had to open every door and window in the middle of a rainstorm. We discovered we had no knob on the heat to adjust it and it was unbearably hot. After multiple frustrating conversations with “maintenance” we convinced them to turn off the heat completely at which point it became bearable. The next morning the shower was either ice cold or hot as lava. No in between. The location was great. If the heat and water had any in between it would have been a great cabin. Overall pretty frustrating and not worth the cost.

Place looked a lot different then on website

This place was much, much better than people rate it. It’s a cute little cabin -- clean and cozy. Parking was easy, and the surrounding area is beautiful. My only complaint was that the shower water temperature was hard to get just right. Otherwise, it was perfect

Everything was great but a hair dryer to dry our soaking wet shoes would have been a great plus.

Beautiful surrounding area. Condition of cottage was actually better than I expected, with many kitchen appliances included.

WiFi does not work …everything else works great

We had to wait for almost one hour to get the code. Please make sure you get the code to open the main door. Main room heater was not working. But manager came and gave us a small heater for the night.

The bathroom was not in a great condition. No instructions given to operate the thermostat.

There is nothing about this property worth calling out. Very poor

I understand its a cabin but there were no toiletries, there wasn’t even a lock on the bathroom door. The location is nice.. view of the mountain was awesome. We enjoyed sitting outside till late night. However, giving 4 star just because of the bathroom.

Reception very lacking. Had to call a number but no answer using free phone on site. Once connected using international calling, communication was drowned out by children screaming in background. Cute cottage but reception ruined it...

Beautiful mountain and ocean views! Clean and cozy cottage.

The cabin was large, spacious, and clean. Beds were comfortable and private with 2 separate bedrooms. We enjoyed our stay here and would highly recommend this property.

I did not get email from the property informing me about check-in instructions as indicated in the booking confirmation email. The cottages (North Star) do not have a common reception desk and check-in instructions are to be provided by email. When called myself and also got involved the Avion RBC visa representative, using the phone number for North Star Cottage many times, no one picked up the phone. I did not take a risk to drive all way from Keflavik to the cottage as originally planned as I did not have on hand check in details. I did not want to put at risk my family of not being able to check in and being stagnant in the Southern part of Iceland. I had to change all my travel arrangements which ruined all my dreams when I was planning to travel to Iceland. Whoever owns the property, is not reliable at all. I strongly recommend to take down this cottage from the booking options through RBC Avion, as the cottage is very poorly managed and this can compromise Avion services. I am very disappointed. As suggested by the RBC Avion representative, I am going to file a claim and request reimbursement for all additional costs I had to pay out of pocket associated with this issue.

It's a cute little cabin. It surprised me how good it was. The construction seems new. It has 3 beds with comfortable clean blankets. The only suggestion is : the water is beige and has a bad smell.

The property was clean, quiet and the area was picturesque. However, even though the property was just off a major roadway, we had some difficulty in locating it. What little signage existed was small and hard to read, especially for those of us who were first time visitors to Iceland.