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The Royal Surakarta Heritage - MGallery
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The Royal Surakarta Heritage - MGallery
Hotels
EPIC Brand Day
8.6
Impressive
From 2,406 verified guests reviews
What Guests Say About Their Stay
Strategic Location (83)
Kids Friendly (1)
Friendly Staffs (37)
Comfortable Ambiance (4)
Aldila K. S.
9.1
/ 10
The location is very near Alun Alun and Pusat Grosir Solo (walking distance), the ambience is good, the room is exactly like in the web picture. If you want to buy traditional snack or oleh2, you can go to Pasar Gede with becak (aprox. Time only 5 minutes) the only minus here: The pool depth is 1,40 m from corner to corner. Not kids friendly if you have babies or toddler. But beside that, I would love to come again to this Hotel:).
Ferdinandus P.
10
/ 10
Great hotel at the Center of the City. Nice room. Good Restaurant and food. Nice swimming pool. And fitness center.
Richie D. S. P.
9.4
/ 10
Location is straight away on main road. Near some local favourite restaurant. Good stay for family especially elder.
In the Area
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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
Strategic Location
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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What's around The Royal Surakarta Heritage - MGallery
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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
9
Strategic Location
Discover More About The Royal Surakarta Heritage - MGallery
Location
The Royal Surakarta Heritage - MGallery is a hotel in a good neighborhood, which is located at Kampung Baru.
About The Royal Surakarta Heritage - MGallery
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Royal Surakarta Heritage - MGallery is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Royal Surakarta Heritage - MGallery.
All facilities in The Royal Surakarta Heritage - MGallery
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Transportation
- Bus/truck parking
- Valet parking
Public Facilities
- Parking
- WiFi in public area
Hotel Services
- Concierge
- 24-hour Receptionist
Things to Do
- Outdoor pool
General
- Swimming pool
In-room Facilities
- TV
Accommodation Policy & General Information in The Royal Surakarta Heritage - MGallery
Important Note
The hotel is currently under renovation until October 1, 2021.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Frequently asked question in The Royal Surakarta Heritage - MGallery
What are available facilities at The Royal Surakarta Heritage - MGallery?
There are top facilites at The Royal Surakarta Heritage - MGallery such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Royal Surakarta Heritage - MGallery?
The standard check-in time at The Royal Surakarta Heritage - MGallery is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in The Royal Surakarta Heritage - MGallery
Overall Rating & Reviews
From NaN verified guests reviews
8.6
Impressive
Fantastic
964
Very Good
1,064
Satisfying
112
Average
266
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
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strategic location (83)
kids friendly (1)
friendly staffs (37)
comfortable ambiance (4)
tasty breakfast (5)
complete facilities (7)
spacious room (31)
varied breakfast (2)
tasty food (25)
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A***n
This is a guest profile.
10
/ 10
16 Jul 2024
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Accommodation's Reply
21 Jul 2024
Dear Sir/Madam, Thank you for giving us your time to tell us about your experience at The Royal Surakarta Heritage-Handwritten Collection. We are very sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies. In fact, this problem is an exception to the proper procedure. We assure you that we have taken action to address and prevent future recurrence of the issue. We look forward to welcoming you back to the Handwritten Collection. Don't hesitate to contact me during your next visit. Sincerely, Toat Edi Wijaya. General Manager.
J***n
This is a guest profile.
Leisure
10
/ 10
13 Jul 2024
Very recommended staying here. Spacey and clean room, nice amd responsive staffs. The hotel is closed to culinary center, and in Sunday, the car free day event is exactly in front of the hotel.
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Accommodation's Reply
15 Jul 2024
Dear Mrs. Rachman yeni, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage-Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager.
S***h
This is a guest profile.
8.5
/ 10
10 Jun 2024
Nice hotel. Good service. In the city center.
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Accommodation's Reply
12 Jun 2024
. Dear Sir/Madam, We are very grateful for your comments regarding your visit to The Royal Surakarta Heritage-MGallery Collection. It is very pleasing for us to receive positive feedback. We will share your comments with our team. This will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Toat Edi Wijaya. General Manager.
s
sally
6.4
/ 10
09 May 2024
The rooms we stayed in were damp, dusty and smelled like"old rooms". It was a beautiful hotel and supposedly managed by Accor but the rooms are not well maintained or cleaned. It was way below my expectation and it was not worth the money.
1 liked this review
Accommodation's Reply
13 May 2024
Dear Mr. Sally, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage-MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya. General Manager.
D***a
This is a guest profile.
8.5
/ 10
25 Apr 2024
Beberapa kali ada noda untuk seprai/bedcover. Thanks.
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Accommodation's Reply
26 Apr 2024
Mr./Mrs. Dear Anonymous, Thank you for giving us your time to tell us about your experience at The Royal Surakarta Heritage-MGallery. We are very sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies. In fact, this problem is an exception to the proper procedure. We assure you that we have taken action to address and prevent future recurrence of the issue. We want to emphasize our commitment to high quality standards, and I personally want to ensure you will experience that on your next visit to us. Sincerely, Toat Edi Wijaya General Manager.
YA
Yuniar A.
Leisure
10
/ 10
16 Apr 2024
Overall hotel was great. The food felt should be more variant for breakfast, especially for long stay. Parking lot should be added more, because the valet parking took a long time to get our car.
1 liked this review
Accommodation's Reply
18 Apr 2024
Dear Mr./Mrs. Yuniar A, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage-MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya. General Manager.
HF
Hafsheni F. I. H.
10
/ 10
13 Apr 2024
Channel TV banyak yang tidak dapat disaksikan. Overall very good.
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Accommodation's Reply
15 Apr 2024
Dear Mr. Hafsheni FI H, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We will share your experience with our entire team. We are sure that your experience will be a motivation for all staff to continue to strive to improve service quality. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Sincerely, Toat Edi Wijaya. General Manager.
A***a
This is a guest profile.
9.4
/ 10
06 Apr 2024
A very well maintained old hotel added with modern utilities for the maximum enjoyment of contemporary needs. Bravo to the management, please keep it up and preserve the history. Definitely will be back soon to this super spacious hotel.
1 liked this review
Accommodation's Reply
10 Apr 2024
Dear Guest, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. It makes us very proud to receive this extraordinary response. We will share your experience with the entire team. We are sure that your experience will be a motivation for all staff to continue to strive to improve service quality. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best regards, Toat Edi Wijaya. General Manager.
G
Guest
10
/ 10
06 Apr 2024
Pelayanannya excellent dr receptionist, room service, sampai teknisi yg repair kran kmr mandi semua sopan. Kamar bersih, luas dan nyaman, extra bed nya jg nyaman, kamar mandi super bersih. Saran, bantal tidur bs diganti krn bau apek. Lainnya sdh sgt sgt baik. Trm ksh royal surakarta heritage. Sure will be back to this great hotel.
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1 liked this review
Accommodation's Reply
10 Apr 2024
Dear Sir/Madam, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. It makes us very proud to receive this extraordinary response. We will share your experience with the entire team. We are sure that your experience will be a motivation for all staff to continue to strive to improve service quality. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Sincerely, Toat Edi Wijaya. General Manager.
AP
Aryantho P. n.
Holiday
8.5
/ 10
17 Feb 2024
Friendly staff, clean room, need more variation for the sthall on breakfast.
Like this review?
Accommodation's Reply
17 Feb 2024
Dear Mr. Aryantho Putro Nugroho, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage-MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya. General Manager.
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