Hotel Mt. Fuji

I’m very disappointed with my experience here. While the property was beautiful and clean and the onsen pools were beautiful, the service here was some of the worst I’ve ever experienced. I arrived to the hotel around 10 AM at which point all of the restaurants and all of the Hot Springs and the gift shop were closed. It was pouring rain and foggy so there was nowhere to go except sit in the lobby with about a dozen other guests for several hours while we waited for our roomsto be ready. The hotel staff did nothing to accommodate us all waiting with nothing to do or eat or drink. Additionally, the shuttle bus only runs until 530 and there’s no other way to get off the hotel property without a car which I did not have and when I tried to make a reservation for dinner, they informed me that all of the restaurants were full. However, when I went by the restaurants, they were half full and in approaching the staff to sit, they said they were full to which I questioned how they were full If half the tables are empty. They said that people were coming, so I waited around for almost an hour, and the tables remain half full. I ended up buying instant noodles at the gift shop and eating in my room as a result. I was unable to see Mount Fuji due to dense fog, which would have been a great view. I ended up checking out a full day early because I was extremely disappointed with my experience and the service provided. I basically did nothing for the 1.5 days and would advise against stay

Excellent view, excellent staff, excellent breakfast!!!!

浴衣、スリッパでの食事がダメって言うのが 不便です。 朝風呂からの朝食が出来ず部屋に帰って いちいち私服に着替え食事となると結構 面倒です。売店もですけど。 館内すべて浴衣オッケーにしてもらえたら 富士山も見えるので最高だと思います。

We stayed a total of three nights in April 2025. Very nice hotel with good dining as long as you plan and book in advance. It has public sauna and Onsen that we enjoyed. The biggest thing we liked was Mt. Fuji view from the terrace, it was breathtaking. As the hotel is located on a small hill, you need to book the shuttle down to the Yamanakako lake area or book a taxi at the front desk.

Main

Good

El alojamiento en general es regular, tiene opciones de spa que resalta, el restarutsirve adecuado alimentos. Si embargo las áreas de hospedaje son viejas y requieren mantenimiento, las alfombras parecían sucias, el personal que nos recibió de mal humor, un poco clasista así lo sentimos. En fin! Hay de todo en este mundo.

Loistavat näkymät mt.Fujille. Onsenit myöskin hyviä ja loistava paikka rentoutumiseen, myös sieltä suora näkymä vuorelle. Ravintolassa emme käyneet syömässä, mutta aamupala oli hyvä ja monipuolinen.

Friendly Staff, amazing views, and beautiful views

My family and

You can see Fuji from your window!

Very cool, retro early 60’s hotel that’s been well preserved. So many great things to say about this hotel great staff very welcoming excellent transportation shuttle options. The views are amazing huge patio with lounge chairs to relax and soak in the view of Mount Fuji many dining options. The buffet was excellent, filled with traditional Japanese and American breakfast choices known for its onson/Spa this hotel is truly a step back in time and such a treat. Favorite part of the property is the size of the guest rooms which were huge by Japanese hotel standards large sliding windows open to bring in fresh air and gorgeous views beautiful ropes slippers. This hotel is truly delight. Don’t miss the gift shop. Hope to visit again!

โรงแรมอยู่ในจุดที่ดี วิวฟูจิ บรรยากาศดี แต่ภายในห้องพักยังเป็นแบบเก่า ไฟสลัวๆ

We had a great time at Mt. Fuji hotel. We stayed two nights. Unfortunately, the weather was bad so we couldn’t see Mt. Fuji. But it was so comfortable staying at the hotel. Breakfast had very good selection, everything tasted so good. I would recommend everyone to stay there.

Positives- spacious room with view of lake, comfortable beds, clean facilities. Great open mineral water spas. Very good breakfast. Negatives - Being high on a hill, you have to reserve a shuttle to take you down the hill. The restaurants on-site were closed when we arrived hungry. They were expensive and our sashimi was not very fresh. There is not even coffee in the lobby. The vending machines have awful selection of snacks.

櫃台服務員熱心而且有耐性解決旅客的需求和問題。

Very friendly staff, quiet and clean facility. A bit dated, but still a great value with its location, on-sen facilities for both men and women separately, great buttet restaurant, and great views of Mount Fuji!

It is a quiet and nice area with a lake and see the majestic Mt. Fuji, indoor pool, outdoor hot springs and indoor public bath. However, the staff do no speak much English, so are the room Tv- no English programs, the remote control doesn’t have English as display and no English menu. We really hope the hotel can improve these. Other than that, the food are excellent.

Staff were very pleasant. Price is great and service is great. Ammenities were awesome! Oh and the view was breathtaking

Great place with wonderful onsen and stunning views