The Segond Hotel

There's no reception, no restaurant and they are not pet friendly as advertised. When we arrived to an empty reception, we called the phone number at the desk and spent over an hour on the phone trying to convince them and sending them screenshots of my fully paid stay. They made no effort to help and when we insisted someone came to help us at the reception they sent someone from housekeeping who, unsurprisingly, couldn't help. They did try to take my phone to go through my emails on multiple occasions though. The good reviews on Expedia are from before this hotel got sold to a property manager who's running it as a vacation rental lol. Don't stay here, it's not worth the hassle. This place shouldn't even be on Expedia.

It was a great option not only for the calm location per se but also for the friendly environment and amazing management.

Nice quiet little hotel, in a small village outside of Victoria.

You get what you pay for. Bed is uncomfortable (could really use a mattress topper) and the hotel is right beside a church, whose bell sounds every 15 minutes from 5:30 - 22:00. No joke. It's impossible to sleep through. The breakfast was good and the staff were pleasant.

Very quite clean and friendly property. Staff are excellent. There are no options for dining near this property hence ideally have a car as it would be time consuming waiting for and locating any public transport options. I highly this property if you are looking for a quiet clean hotel. Location is average but only if you have a car.

We really enjoyed our stay. Very quiet and safe neighborhood. Good breakfast. Easy to get around.

Nos hemos alojado una noche para disfrutar de Gozo. Nos recibió Lucas que hizo que nuestra estancia fuese maravillosa. El hotel está fenomenal y es totalmente nuevo. El desayuno tambien estuvo increíble ya que tiene gran variedad

Great hotel, low price, I would like to recommed this to everyone. Love Gozo,

Sehr schönes Hotel. Einziger Punkt der ein wenig die Vorfreude trübte…es wurde uns eine Woche vorher mitgeteilt, dass der Pool nicht beheizt war. Leider wurde das nirgendwo anders vorher erwähnt. Trotzdem waren wir drinnen und er war auch noch warm genug. Ansonsten im Großen gesehen ein toller Aufenthalt, gerne wieder

Nettes eher kleines Hotel,mit Dachpool und Ausblick von dort oben auf La Ramla

We had a family room which was quite spacious and beautiful. The beds were very comfortable, we also had a mini fridge & coffee/tea station with stools. The roof top pool is nice but small and shallow. We had to cross the street to go for the pool as it was in the other building. Overall it was a nice stay and it was a pity we only stayed for one night.

Peaceful and quiet area, nicely decorated clean and fresh room, friendly and excellent service 24/7, nice square with nice restaurants a short walk from the hotel. We had a very good time here! Only point of improvement is that there should be a toilet available closer to the pool area and to provide WiFi up there too :)

Tolles Hotel, mit eigenem Pool. Sehr nettes Personal. Frühstück sehr lecker und gute Auswahl. Sehr sauber. Gut gelegen, mit Bolt sehr flexibel.

Trotz anfänglicher Startschwierigkeiten, welcher wunderbar von Personal gelöst wurden, war es ein sehr schöner Aufenthalt. Nur zu empfehlen

The staff were excellent, very spacious rooms, clean

Nytt fräscht hotell med ljuvlig frukost. Poolen är en något större barnpool utan dusch eller toalettmöjlighet.

The place was very clean and rooms are big and neatly organised. Very friendly staff and nice quiet location

Hotel very clean, rooms spacious, staff friendly and breakfast superb with lots of choice of hot and cold food. Would greatly recommend to all who visit the magical island of Gozo.

Smart and stylish with helpful staff

Me and my wife had a planned get away from our kids and booked the Segond Hotel as a great treat to ourselves. It was quite a mixed bag and I will go through the good and bad below. Good: Location is brilliant, we had a beautiful nice walk down to Ramla Bay, we were close to everything we wanted to do and see, we had two lovely evenings in the square which was easily in walking distance. The lady at check in and out was very nice and polite. The Bad: The room smelled of smoke, despite being a non-smoking room it had an ashtray in the outside area and the door couldn't properly close when outside so clearly people regularly smoke and the room smelled of it, we told the reception and they didn't care. The pool is nice in concept, but lacks sun (so always cold) and not very usable. The service was terrible, first the smoke in the room, then we asked on our second day for a new milk and tea and were told it was at a surcharge as they "only provide for one day" even when staying more(I've never seen or heard of this and I've stayed all over the world in MANY hotels). The breakfast... We asked for a gluten free bread and they gave us moldy bread (very obviously), without appologizing or anything they then took it and as we were about to leave brought out a bunch more without us asking. The eggs were bad, the meat seemed rotten, and the service couldn't speak English or Maltese. Many beautiful options on Gozo and Malta, avoid here!