Holiday Inn MAURITIUS MON TRESOR by IHG, an IHG Hotel

La qualité du service n'est pas consistent et difficilement prévisible. Au restaurant, au bar et à la réception, la chambre, d'une journée à l'autre le service varie. Je crois qu'il y a beaucoup de staff inexpérimenté Dans la gym d"une journée à l'autre, il y a des serviettes et d'autres non.

Great location, good starter breakfast, free transportation around the area, very close to airport, cold AC in room. Room cleaning needs be looked at, not their strongest area. A little pricey at the bar and restaurant. Would stay again.

Très bon sejour, l'accueil par les hotesses est excellent, professionnel amabilite sourire. Tout est fait pour que vous oassiez un sejour relaxant

Qualité de l'accueil et bienveillance du personnel

That it is new and the room was clean

We had mobility scooters and this hotel was easy and very accommodating for guests needing help or additional needs. The hotel might improve food services as there did not seem to be alternate choices in close vicinity although for our short stay it was adequate and the happy hour and breakfast met our needs.

Fully adequate airport hotel. The staff were very helpful and sweet. We enjoyed our stay.

We had issues with hotel side, we were told yesyerday that if we sign up for IHG membership that we are eligible for early check in and late check out. This morning we called at 10 AM and asked for a late check out and we were told NO, the rooms are already allocated. So, we rushed to get ready to vacate the room.My husband also called front desk to send for Bell to help with our luggage and scheduled a shuttle service pickup for MRU. Five minites prior to the shuttle is scheduled to arrive, no bell service so, we decided to drag luggages down and the hotel desk people are just staring with no offer to help. No one else was at the lobby since it is dead! We are fuming at this point and asked to speak with a manager. The Restaurant Executive Assistant Manager showed up and patiently heard all complaints.He cordially offered us lunch when we he found out flight is still 5 hrs away. The restaurant staff and Mr. Ved couldnt be more accomodating. Thank you, Mr. Ved for making it right. You are a Gem to Holiday Inn ,Mauritius.

Our flight was delayed, so it was a late night check in for a one night stay - but the hotel was nice

Everything was good. I would stay here time and time again, so convenient for access to the airport. Friendly staff and facilities great.

Juste une nuit avant notre vol donc pas d’avis sur l’hôtel

Staff was really nice, changed our bedding when I told them of found stains, fridge not working, maintenance came said door was left open, told him we had just opened the fridge and found it warm, was told to give it a few hours to see if it works, never did work, maintenance too lazy in my opinion to just change the fridge and deal with the fridge to appease the customer.

Personnel was amazing, super nice. The buffet is a NO GO👎

Front desk staff was extremely polite & helpful

Nous avons deja sejourne dans cet hôtel. Tres pratique pour une nuit de transit. Room service efficace meme sil fait payer un supplément de 250 roupies par plateau Petit dej complet Service de navette pour l aéroport, plage et centre commercial. Nous reviendrons

Que des atouts, accueil agréable, chambre confortable, navette gratuite à la demande pour l'aèroport, grande chambre avec clim et frigo et surtout un pdj buffet de compétition et un excellent restaurant très abordable avec quelques excellents plats mauriciens entre autres. Et cerise on the cake pour vous occuper avant de prendre votre avion, la navette de l'hôtel peux vous déposer dans un centre commercial proche ou même dans un hôtel de plage partenaire pour profiter de vos dernières heures à Maurice. What else !

Excellent hotel and service !

Good for one night stay. Service varied a lot but mainly it was above average. Food was allright in the restaurant. The sundbeds didn't include mattresses which was bad. The bathroom was brown of mold or dirt, not sure which one. Shuttle was good.

Fantastic hotel with great staff. Wanted for nothing.😊 breakfast buffet was very good. Free shuttle to airport, mall and the beach. Much appreciated. Thank you 😊

The staff were excellent. I travelled with a wheelchair and they were always willing to help, accomodate requests and make plans to assist.