Sunscape Sabor Cozumel - All Inclusive

Lainnya
7,0
/10
Memuaskan
687 ulasan

Kesan Menginap Tamu Lain

Silvia C

10,0
/ 10
The only thing was too many mosquitoes. If its possible to spray to eliminate the mosquitoes or have running water all over the property (like in Disney World), it would of been awesome. Everything else was great
Lihat terjemahan

Mary

10,0
/ 10
I rated all 5 stars for the simple fact that Expedia continued booking despite Sunscape shutting down. However, when we arrived they were able to move us next door to Dreams and our service the entire process and confusion was wonderful.
Lihat terjemahan

Lupita

10,0
/ 10
Es un lugar en el que sus instalaciones ya tienen tiempo pero se compensa con el servicio. Muchas gracias a Yuri, Eloisa, Capi Ricardo, Hostess Glendy, René Reyes, Carolina, Dario, Jonathan, Antonio, Antonio y Roberto junto con Milagros hicieron que nos pasáramos una estancia inolvidable. Muchísimas gracias por todas sus atenciones.
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Area Akomodasi
Lihat Peta
Carretera Costera Sur Km 12.9, Cozumel, Estado de Quintana Roo, Mexico, 77600

Fasilitas Utama

Selengkapnya
Kolam Renang
Restoran
Resepsionis 24 Jam
WiFi
Sunscape Sabor Cozumel - All Inclusive berada di Cozumel. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
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Info Lokasi di sekitar Sunscape Sabor Cozumel - All Inclusive

Carretera Costera Sur Km 12.9, Cozumel, Estado de Quintana Roo, Mexico, 77600
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Sunscape Sabor Cozumel - Surga All-Inclusive di Pulau Cozumel, Meksiko

Cozumel, permata di Laut Karibia, adalah destinasi impian bagi para pelancong yang mencari keindahan alam, petualangan bawah laut, dan relaksasi. Di tengah keajaiban pulau ini, berdiri megah Sunscape Sabor Cozumel - All Inclusive, sebuah resor yang menawarkan pengalaman liburan tak terlupakan. Artikel ini akan memandu Anda menjelajahi segala hal yang ditawarkan oleh resor ini, serta memberikan informasi berharga untuk merencanakan perjalanan Anda ke Cozumel.

Mengapa Memilih Sunscape Sabor Cozumel?

Sunscape Sabor Cozumel adalah pilihan sempurna bagi mereka yang menginginkan liburan tanpa khawatir. Konsep "All-Inclusive" berarti semua kebutuhan Anda, mulai dari makanan dan minuman hingga aktivitas dan hiburan, sudah termasuk dalam harga. Ini memungkinkan Anda untuk bersantai sepenuhnya dan menikmati setiap momen liburan Anda.

  • Lokasi Strategis:

    Terletak di pantai yang indah, resor ini menawarkan akses mudah ke pantai berpasir putih dan air laut yang jernih.
  • Fasilitas Lengkap:

    Nikmati berbagai fasilitas, termasuk kolam renang, restoran, bar, pusat kebugaran, dan klub anak-anak.
  • Pilihan Kamar yang Beragam:

    Pilih dari berbagai tipe kamar yang sesuai dengan kebutuhan dan anggaran Anda, mulai dari kamar standar hingga suite mewah.
  • Kuliner Lezat:

    Manjakan lidah Anda dengan berbagai pilihan kuliner, mulai dari hidangan internasional hingga masakan khas Meksiko.
  • Aktivitas dan Hiburan:

    Ikuti berbagai aktivitas, seperti snorkeling, menyelam, olahraga air, dan hiburan malam.

Fasilitas dan Layanan di Sunscape Sabor Cozumel

Sunscape Sabor Cozumel menawarkan berbagai fasilitas dan layanan untuk memastikan pengalaman menginap yang nyaman dan menyenangkan.

Pilihan Kamar

Resor ini menawarkan berbagai pilihan kamar yang dirancang untuk memenuhi kebutuhan setiap tamu. Setiap kamar dilengkapi dengan fasilitas modern dan balkon atau teras pribadi dengan pemandangan yang menakjubkan.

  • Kamar Deluxe:

    Kamar yang nyaman dengan tempat tidur king atau dua tempat tidur ganda, serta balkon atau teras pribadi.
  • Kamar Deluxe Ocean View:

    Nikmati pemandangan laut yang indah dari kamar ini, yang dilengkapi dengan fasilitas yang sama dengan kamar Deluxe.
  • Suite:

    Suite yang luas dengan ruang tamu terpisah, kamar tidur, dan balkon atau teras pribadi.
  • Suite Oceanfront:

    Suite mewah dengan pemandangan laut langsung, menawarkan pengalaman menginap yang tak terlupakan.

Pilihan Kuliner

Nikmati berbagai pilihan kuliner di restoran dan bar yang ada di resor. Dari hidangan internasional hingga masakan khas Meksiko, ada sesuatu untuk semua orang.

  • Restoran World Cafe:

    Restoran prasmanan yang menyajikan berbagai hidangan internasional untuk sarapan, makan siang, dan makan malam.
  • Restoran Seaside Grill:

    Restoran yang menyajikan hidangan laut segar dan daging panggang.
  • Restoran Da Mario:

    Restoran Italia yang menyajikan pasta, pizza, dan hidangan Italia lainnya.
  • Bar:

    Nikmati berbagai koktail, minuman beralkohol, dan minuman ringan di bar yang ada di resor.

Aktivitas dan Hiburan

Sunscape Sabor Cozumel menawarkan berbagai aktivitas dan hiburan untuk semua usia.

  • Kolam Renang:

    Nikmati berenang di kolam renang yang indah atau bersantai di tepi kolam.
  • Pantai:

    Bersantai di pantai berpasir putih atau mencoba berbagai olahraga air, seperti snorkeling dan menyelam.
  • Klub Anak-anak:

    Anak-anak dapat menikmati berbagai aktivitas yang menyenangkan dan aman di klub anak-anak.
  • Hiburan Malam:

    Nikmati pertunjukan live, musik, dan hiburan lainnya di malam hari.
  • Pusat Kebugaran:

    Tetap bugar selama liburan Anda dengan mengunjungi pusat kebugaran yang dilengkapi dengan peralatan modern.

Atraksi dan Tempat Menarik di Sekitar Sunscape Sabor Cozumel

Cozumel menawarkan berbagai atraksi dan tempat menarik yang dapat Anda kunjungi selama menginap di Sunscape Sabor Cozumel.

  • Taman Nasional Palancar Reef:

    Terkenal dengan terumbu karang yang indah dan kehidupan laut yang beragam, tempat yang sempurna untuk snorkeling dan menyelam.
  • Chankanaab Adventure Beach Park:

    Taman petualangan yang menawarkan berbagai aktivitas, seperti snorkeling, menyelam, berenang dengan lumba-lumba, dan menikmati pertunjukan.
  • Punta Sur Ecological Park:

    Taman ekologi yang menawarkan pemandangan alam yang indah, termasuk laguna, hutan, dan pantai.
  • San Gervasio Mayan Ruins:

    Situs arkeologi yang menampilkan reruntuhan Maya kuno.
  • Kota San Miguel de Cozumel:

    Jelajahi kota yang ramai dengan toko-toko, restoran, dan bar.

Panduan Perjalanan untuk Wisatawan Indonesia

Berikut adalah beberapa informasi penting untuk membantu Anda merencanakan perjalanan ke Cozumel:

Persyaratan Dokumen dan Visa

Warga Negara Indonesia (WNI) yang ingin mengunjungi Meksiko untuk tujuan wisata tidak memerlukan visa untuk kunjungan hingga 180 hari. Namun, Anda harus memiliki paspor yang masih berlaku minimal enam bulan sejak tanggal kedatangan Anda. Pastikan juga Anda memiliki tiket pulang pergi dan bukti akomodasi selama di Meksiko.

Tips Kuliner di Sekitar Lokasi

Cozumel menawarkan berbagai pilihan kuliner yang lezat. Jangan lewatkan kesempatan untuk mencoba hidangan khas Meksiko, seperti tacos, enchiladas, dan guacamole. Berikut adalah beberapa rekomendasi:

  • Tacos:

    Cicipi berbagai jenis tacos di restoran lokal.
  • Seafood:

    Nikmati hidangan laut segar di restoran tepi pantai.
  • Guacamole:

    Coba guacamole yang dibuat dengan alpukat segar.
  • Agua Fresca:

    Segarkan diri Anda dengan minuman buah segar.

Etika dan Keamanan

Cozumel umumnya adalah tempat yang aman bagi wisatawan. Namun, selalu ada baiknya untuk mengambil tindakan pencegahan untuk memastikan keselamatan Anda:

  • Jaga barang berharga Anda:

    Simpan barang berharga Anda di tempat yang aman, seperti brankas di kamar hotel.
  • Waspada terhadap lingkungan sekitar:

    Perhatikan lingkungan sekitar Anda, terutama di tempat-tempat ramai.
  • Hindari berjalan sendirian di malam hari:

    Jika memungkinkan, hindari berjalan sendirian di malam hari, terutama di daerah yang kurang dikenal.
  • Gunakan transportasi resmi:

    Gunakan taksi resmi atau layanan transportasi yang terpercaya.
  • Hormati budaya lokal:

    Hormati budaya dan adat istiadat setempat.

Merencanakan Perjalanan Anda dengan Mudah

Untuk pengalaman liburan yang tak terlupakan di Sunscape Sabor Cozumel, rencanakan perjalanan Anda dengan mudah. Anda bisa booking hotel dan menemukan hotel murah dengan berbagai pilihan akomodasi yang sesuai dengan kebutuhan Anda. Nikmati berbagai cara bayar yang fleksibel dan mudah, serta manfaatkan program loyalitas pelanggan untuk mendapatkan keuntungan lebih.

Jangan tunda lagi! Rencanakan liburan impian Anda ke Sunscape Sabor Cozumel sekarang juga dan rasakan pengalaman liburan yang tak terlupakan.

Semua Fasilitas di Sunscape Sabor Cozumel - All Inclusive

Lainnya Sunscape Sabor Cozumel - All Inclusive
Lainnya

Servis Hotel

  • Laundry
  • Jasa tur
  • Concierge/layanan tamu
  • Staff multibahasa
  • Fasilitas nikah
  • Penitipan bagasi
  • Porter
  • Resepsionis 24 jam

Kegiatan Lainnya

  • Toko/pusat belanja
  • Payung pantai
  • Kolam renang outdoor
  • Pantai privat
  • Spa
  • Taman
  • Kursi berjemur tepi kolam

Fasilitas Publik

  • OTHER
  • Kafe
  • Restoran
  • Area bebas asap rokok

Makanan dan Minuman

  • Bar
  • Bar di kolam renang
  • Makanan ringan

Umum

  • Banquet
  • Tempat parkir
  • Teras

Fasilitas Bisnis

  • Fasilitas rapat
  • Fasilitas bisnis
  • Ruang sidang

Fasilitas Terdekat

  • Toko oleh-oleh
  • Salon rambut
  • ATM/Bank

Anak-anak dan Hewan Peliharaan

  • Penitipan anak berbiaya
  • Penitipan anak

Olahraga & Rekreasi

  • Pusat kebugaran
  • Ruangan game

Fasilitas Ramah Keluarga

  • Klub anak

Konektivitas

  • WiFi gratis

Kebijakan Akomodasi & Informasi Umum di Sunscape Sabor Cozumel - All Inclusive

Catatan Penting
  • Biaya internet nirkabel di dalam kamar: USD 14 per malam (tarif mungkin bervariasi)

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
  • Properti ini menerima kartu kredit dan uang tunai
  • Properti ini menggunakan energi surya, serta sistem daur ulang air limbah
  • Fitur keamanan di properti ini mencakup alat pemadam api dan P3K
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Hotel only accepts guests with minimum age of 18

Waktu Check-in/Check-out

Check-in:
Dari 15:00
Check-out:
Sebelum 12:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Kolam Renang, Restoran, Resepsionis 24 Jam, WiFi
Waktu Check-In/Check-Out
Dari 15:00 - sampai 12:00
Kamar yang tersedia di Sunscape Sabor Cozumel - All Inclusive
128
Lantai yang tersedia di Sunscape Sabor Cozumel - All Inclusive
3
Fasilitas lainnya di Sunscape Sabor Cozumel - All Inclusive
Laundry, Jasa tur, Concierge/layanan tamu, Staff multibahasa, Fasilitas nikah

Pertanyaan yang sering ditanyakan di Sunscape Sabor Cozumel - All Inclusive

Fasilitas apa saja yang tersedia di Sunscape Sabor Cozumel - All Inclusive?
Sunscape Sabor Cozumel - All Inclusive memiliki fasilitas terbaik seperti: Kolam Renang, Restoran, Resepsionis 24 Jam, WiFi. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Sunscape Sabor Cozumel - All Inclusive?
Waktu untuk check-in di Sunscape Sabor Cozumel - All Inclusive adalah mulai dari pukul Dari 15:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Hotel bintang berapa Sunscape Sabor Cozumel - All Inclusive?
Sunscape Sabor Cozumel - All Inclusive memiliki 3.5 bintang
Ada berapa lantai yang tersedia di Sunscape Sabor Cozumel - All Inclusive?
Sunscape Sabor Cozumel - All Inclusive memiliki 3 kamar
Ada berapa kamar yang tersedia di Sunscape Sabor Cozumel - All Inclusive?
Sunscape Sabor Cozumel - All Inclusive memiliki 128 kamar
Lihat Semua

Review dari Tamu Lainnya di Sunscape Sabor Cozumel - All Inclusive

7,0
Memuaskan
Dari 687 review
Kebersihan

7,6

Kenyamanan Kamar

6,6

Pelayanan dan Fasilitas

8,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Sunscape Sabor Cozumel - All Inclusive

Jumlah review per halaman
20
40
Review teratas
Silvia C
8,0
/10
Diulas 26 minggu lalu

Expedia Group verified review

Did not like that there was too many mosquitoes. Got bitten way too much.
Silvia C
icon-Wisata
Wisata
10,0
/10
Diulas 26 minggu lalu

Expedia Group verified review

The only thing was too many mosquitoes. If its possible to spray to eliminate the mosquitoes or have running water all over the property (like in Disney World), it would of been awesome. Everything else was great
Deniece
icon-Liburan Keluarga
Liburan Keluarga
2,0
/10
Diulas 42 minggu lalu

Expedia Group verified review

Everything
Mary
10,0
/10
Diulas 42 minggu lalu

Expedia Group verified review

I rated all 5 stars for the simple fact that Expedia continued booking despite Sunscape shutting down. However, when we arrived they were able to move us next door to Dreams and our service the entire process and confusion was wonderful.
Jeffrey
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 43 minggu lalu

Expedia Group verified review

Loved the location, The beds were comfortable, but the rooms have some underlying conditions. The staff was amazing.
Thu
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 44 minggu lalu

Expedia Group verified review

Staffs are very nice. But resort is Hyatt own. Never go to a Hyatt own resort. It’s a snake pit. Worse vacation ever.
Noemi
2,0
/10
Diulas 45 minggu lalu

Hotels.com verified review

Food-Terrible ATM not working No entertainment Front desk service horrible
Andres
8,0
/10
Diulas 45 minggu lalu

Expedia Group verified review

Good
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 45 minggu lalu

Expedia Group verified review

No dining poor conditions, Told Resort is being torn down in 2 weeks
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 45 minggu lalu

Expedia Group verified review

When we book the stay we booked as an all Inclusive, yet when we got there there was only 2 restaurants that we could access. The first meal we attempted to get they were out of almost everything. Very little variety. Was told after we checked in that the hotel would be torn down in two week. In order to make the stay enjoyable we had to upgrade to an adjacent hotel for $600. Room was small and Dirty. The mini bar was filled once and we were told that the service was a one time only fill, even though it was and all inclusive.
Read More
April Lynn
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
4,0
/10
Diulas 47 minggu lalu

Expedia Group verified review

This was our third time staying at Sunscape. It was noticeable different from the two previous stays.. The rooms were the same as the other times. The beds are a full size, not at all comfortable. Only two restaurants to dine at now. In the past it was three. Both are not always open at the same time. Long wait times for dinner and multiple times ran out of food. It was cold many times coming out or on the buffet. Wait times after ordering were long. Lunch is now a buffet, with cold food on it. Multiple people in our group got the fish at the buffet it was raw. The cheese sauce at lunch was orange water, so runny. There is no longer anyone offering to bring you drinks on the beach. Room refrigerator is only filled on first day now, if at all. We had three rooms only one had been filled. When we asked the front desk they said it is only filled once now. Two rooms had decent ac but the other did not work correctly. Went to front desk multiple times throughout each day. Was finally moved to a new room on the third day of complaining. Beach chairs really need upgraded. Most are broken and not enough of them with guests from Dreams and Secrets having access to them. Our drivers said they were trying to do away with Sunscape and extend the other expensive resorts. The only redeeming quality of this hotel is the beach access. Rooms advertised as beach view and beach front are so close to the ocean.
Read More
Emilio
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 47 minggu lalu

Hotels.com verified review

Loved it,right by the beach, good food, service and just overall very nice
Shalonna
icon-Wisata
Wisata
2,0
/10
Diulas 48 minggu lalu

Expedia Group verified review

Dear [Hotel Management/Customer Service], I am writing to formally express my dissatisfaction with my recent stay at Sunscape Sabor to seek resolution regarding several issues I encountered during my visit. Upon checking into my room on the 3rd floor, I found it in unacceptable condition. The door had a significant gap, allowing bugs to enter, and the sheets were covered in hair, suggesting they had not been changed. The bathroom floor was dirty, with dead bugs and grime present. I have attached photos for your reference. After raising these concerns, I was moved to a different room on the 1st floor, which unfortunately did not meet my expectations either. The window did not lock, the temperature was uncomfortably hot, and there was a pervasive musty odor. Consequently, I refused to accept this room. Despite this situation, I was charged $300 to relocate to the Dream Hotel, which was immensely better in terms of quality and cleanliness. The overall experience at Sunscape Sabor has been the worst I have ever encountered at a resort. Additionally, I was disappointed with the food and beverage options. The drinks at the Sunscape café did not meet the expectations of an all-inclusive experience, as they were lacking in alcohol, and the cleanliness of the cups and glasses was questionable. Given the numerous issues and the overall negative experience, I kindly request a partial refund for the amount paid during my stay. I believe this would be a fair resolution considering.
Read More
Martin
icon-Wisata
Wisata
2,0
/10
Diulas 48 minggu lalu

Expedia Group verified review

HORRIBLE!! en 10 años trabajando en hoteles y conociendo hoteles de Cancun y Riviera Maya. Fue mi peor experiencia. Poca variedad de comida (soy vegetariano), la habitacion extremadamente ruidosa, escuche hasta como iba al baño el vecino del lado. Caro para lo poco que ofrece. NO VUELVO MAS. NO VAYAN! busquen cualquier otra marca
Read More
Mayte
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 49 minggu lalu

Expedia Group verified review

Tiene una linda playa. La habitación muy limpia
YAZMIN
10,0
/10
Diulas 49 minggu lalu

Expedia Group verified review

Todo estuvo excelente menos la comida, no tenía sabor.
steven
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 49 minggu lalu

Expedia Group verified review

The beach was great for snorkeling. A lot of different juvenile fish.
Erin
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 50 minggu lalu

Expedia Group verified review

Staff and facilities are great. Food hit and miss
Ilene
icon-Wisata
Wisata
10,0
/10
Diulas 50 minggu lalu

Expedia Group verified review

I loved this resort. Very safe and family friendly.
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 50 minggu lalu

Hotels.com verified review

Excelente servicio en general, buenas vibes!
Jumlah review per halaman
20
40

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Buat Pesanan Sekarang
Lainnya 4 Sunscape Sabor Cozumel - All Inclusive

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
7,0
Memuaskan
Dari 687 review
Kebersihan

7,6

Kenyamanan Kamar

6,6

Pelayanan dan Fasilitas

8,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Sunscape Sabor Cozumel - All Inclusive

Jumlah review per halaman
20
40
Review teratas
Silvia C
8,0
/10
Diulas 26 minggu lalu

Expedia Group verified review

Did not like that there was too many mosquitoes. Got bitten way too much.
Silvia C
icon-Wisata
Wisata
10,0
/10
Diulas 26 minggu lalu

Expedia Group verified review

The only thing was too many mosquitoes. If its possible to spray to eliminate the mosquitoes or have running water all over the property (like in Disney World), it would of been awesome. Everything else was great
Deniece
icon-Liburan Keluarga
Liburan Keluarga
2,0
/10
Diulas 42 minggu lalu

Expedia Group verified review

Everything
Mary
10,0
/10
Diulas 42 minggu lalu

Expedia Group verified review

I rated all 5 stars for the simple fact that Expedia continued booking despite Sunscape shutting down. However, when we arrived they were able to move us next door to Dreams and our service the entire process and confusion was wonderful.
Jeffrey
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 43 minggu lalu

Expedia Group verified review

Loved the location, The beds were comfortable, but the rooms have some underlying conditions. The staff was amazing.
Thu
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 44 minggu lalu

Expedia Group verified review

Staffs are very nice. But resort is Hyatt own. Never go to a Hyatt own resort. It’s a snake pit. Worse vacation ever.
Noemi
2,0
/10
Diulas 45 minggu lalu

Hotels.com verified review

Food-Terrible ATM not working No entertainment Front desk service horrible
Andres
8,0
/10
Diulas 45 minggu lalu

Expedia Group verified review

Good
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 45 minggu lalu

Expedia Group verified review

No dining poor conditions, Told Resort is being torn down in 2 weeks
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 45 minggu lalu

Expedia Group verified review

When we book the stay we booked as an all Inclusive, yet when we got there there was only 2 restaurants that we could access. The first meal we attempted to get they were out of almost everything. Very little variety. Was told after we checked in that the hotel would be torn down in two week. In order to make the stay enjoyable we had to upgrade to an adjacent hotel for $600. Room was small and Dirty. The mini bar was filled once and we were told that the service was a one time only fill, even though it was and all inclusive.
Read More
April Lynn
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
4,0
/10
Diulas 47 minggu lalu

Expedia Group verified review

This was our third time staying at Sunscape. It was noticeable different from the two previous stays.. The rooms were the same as the other times. The beds are a full size, not at all comfortable. Only two restaurants to dine at now. In the past it was three. Both are not always open at the same time. Long wait times for dinner and multiple times ran out of food. It was cold many times coming out or on the buffet. Wait times after ordering were long. Lunch is now a buffet, with cold food on it. Multiple people in our group got the fish at the buffet it was raw. The cheese sauce at lunch was orange water, so runny. There is no longer anyone offering to bring you drinks on the beach. Room refrigerator is only filled on first day now, if at all. We had three rooms only one had been filled. When we asked the front desk they said it is only filled once now. Two rooms had decent ac but the other did not work correctly. Went to front desk multiple times throughout each day. Was finally moved to a new room on the third day of complaining. Beach chairs really need upgraded. Most are broken and not enough of them with guests from Dreams and Secrets having access to them. Our drivers said they were trying to do away with Sunscape and extend the other expensive resorts. The only redeeming quality of this hotel is the beach access. Rooms advertised as beach view and beach front are so close to the ocean.
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Emilio
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 47 minggu lalu

Hotels.com verified review

Loved it,right by the beach, good food, service and just overall very nice
Shalonna
icon-Wisata
Wisata
2,0
/10
Diulas 48 minggu lalu

Expedia Group verified review

Dear [Hotel Management/Customer Service], I am writing to formally express my dissatisfaction with my recent stay at Sunscape Sabor to seek resolution regarding several issues I encountered during my visit. Upon checking into my room on the 3rd floor, I found it in unacceptable condition. The door had a significant gap, allowing bugs to enter, and the sheets were covered in hair, suggesting they had not been changed. The bathroom floor was dirty, with dead bugs and grime present. I have attached photos for your reference. After raising these concerns, I was moved to a different room on the 1st floor, which unfortunately did not meet my expectations either. The window did not lock, the temperature was uncomfortably hot, and there was a pervasive musty odor. Consequently, I refused to accept this room. Despite this situation, I was charged $300 to relocate to the Dream Hotel, which was immensely better in terms of quality and cleanliness. The overall experience at Sunscape Sabor has been the worst I have ever encountered at a resort. Additionally, I was disappointed with the food and beverage options. The drinks at the Sunscape café did not meet the expectations of an all-inclusive experience, as they were lacking in alcohol, and the cleanliness of the cups and glasses was questionable. Given the numerous issues and the overall negative experience, I kindly request a partial refund for the amount paid during my stay. I believe this would be a fair resolution considering.
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Martin
icon-Wisata
Wisata
2,0
/10
Diulas 48 minggu lalu

Expedia Group verified review

HORRIBLE!! en 10 años trabajando en hoteles y conociendo hoteles de Cancun y Riviera Maya. Fue mi peor experiencia. Poca variedad de comida (soy vegetariano), la habitacion extremadamente ruidosa, escuche hasta como iba al baño el vecino del lado. Caro para lo poco que ofrece. NO VUELVO MAS. NO VAYAN! busquen cualquier otra marca
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Mayte
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 49 minggu lalu

Expedia Group verified review

Tiene una linda playa. La habitación muy limpia
YAZMIN
10,0
/10
Diulas 49 minggu lalu

Expedia Group verified review

Todo estuvo excelente menos la comida, no tenía sabor.
steven
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 49 minggu lalu

Expedia Group verified review

The beach was great for snorkeling. A lot of different juvenile fish.
Erin
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 50 minggu lalu

Expedia Group verified review

Staff and facilities are great. Food hit and miss
Ilene
icon-Wisata
Wisata
10,0
/10
Diulas 50 minggu lalu

Expedia Group verified review

I loved this resort. Very safe and family friendly.
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 50 minggu lalu

Hotels.com verified review

Excelente servicio en general, buenas vibes!
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