Ryad Amiran & Spa

Horrible !!! Me and my boyfriend were followed around the Medina by a man “offering us directions” even though we repeatedly said no and we were not lost. This isn’t why it’s a one star review because this is common in certain areas of the Medina. I’m giving this hotel ONE STAR because the owner would not let me and my boyfriend in until we “tipped” for the services the “guide” provided. EVEN THOUGH WE KNEW WHERE THE HOTEL WAS AND WERE HARASSED. Shame on the owner, she should have let her guests in regardless smh!! Don’t come here !!

The photos are not a true reflection! A bit dated and appears to have been neglected over the years

Al llegar al Ryad, no indicaon que nos cambiaran a otro Ryad por que no teninan la reservacion para las 4 habitaciones , que ya nos la habian cambiado hace unos dias y nos enviarn a otro tipo sucrusal de ellos, medio escondido y dificil , pero nos trataron bien en ese nuevo , aunque un poco enredado para llegar con nuestras maletas

I don’t like nothing

I booked two rooms for this property, however on arrival were were told that there was only one room available. The host offered to find a room in another riad, however as we were in a hurry to get out and explore (we had less than 24 hours to see the sights) we didn't argue and instead just took the one room shared (but for the price of the two rooms). I can see from other reviews that this has happened before at this property. I would suggest Hotels.com follow this up and sort out immediately as it is not really acceptable to sell rooms that you don't have. This was very disappointing. Aside from that, the facilities were all good in the property, nothing negative to say about that.

La ubicación no es demasiado buena pero el trato totalmente familiar. Realmente uno se encuentra con un casa Todo el personal muy amable y con ganas de agradar en todo momento.

A circa 15min a piedi dalla piazza principale,i taxi riescono ad arrivare a prenderti a circa 100mt dalla struttura. Colazione tipica e abbondante, possibilità di mangiare anche i pasti su prenotazione. Unico problema è stato il pagamento, accettano dirham/euro ma non carte di credito.

Beau cadre, propre, personnel sympathique. Petit déjeuner bof (jus d’orange industriel, plats du soir bof, etc.) Localisation vraiment bof. Coin pas très sure...

Deceitful hosts. We arrived at the Riad and with very little welcome. Tattered furnishing dusty tables, no hand soap towel or tissue in lobby bathroom. We were told that we will Be staying at another riad for one night ‘riad coloures du sud Marrakech. The assistant lady told us we were double booked and someone else is staying in our room and that we will have it the next day while having to stay at another riad. As this was not communicated with us prior and we did not feel we will be settled having to move again after our first night and only having such a short trip that we asked to be refunded so we can stay elsewhere. They refused and we were told To contact Expedia. We did. We explained the situation that our room Was double Booked and we are being asked to stay elsewhere at a place we have little information. Expedia’s assistant Mikal called the Riads manager Adil and Adil told Expedia that renovations were being done on the room and that is the reason. And no refunds will be given. This is now two different stories about what’s happening with our room. 1. A double booking 2. Renovations Expedia also told us that no one else is checked into the hotel but we saw the occupants and even took pictures. So the Riad is taking guest that Expedia does not know about. We asked to see the room and it’s renovations and they refused us. Very deceitful hosts, at our expense we booked another hotel after trying to sort the situation out for 2hours

Riad bien situé dans un endroit calme au cœur de la médina , personnel bienveillant et petit déjeuner excellent sans compter le charme de cet endroit

I love the property very personal Very attentive Feels like home Experience the cultures Miss not having any media connection like a radio or tv in the room

Bon accueil de la part des employés du Ryad rien à dire là dessus ! Cependant nous avons trouvé les prix exagérés... Chicha à 15 euros par exemple et le thé n’est même pas offert (2,5€)... Hammam 20 euros par personne, un peu chère selon moi. Le linge de salle de bains n’a pas été changé durant les 5 nuits passées ... et le sol pas balayé ! Quelques détails à améliorer selon nous ! Quant à l’emplacement géographique : un peu surpris d’être au cœur de la Médina , pas évident quand on vient pour la première fois.

Riad très accueillants personnelle à notre écoute.

Considero que el Ryad esta sobrevalorado porque si bien es un lugar precioso, el lugar muestra falta de mantenimiento, la terraza sucia, las sabanas de la habitación estaban muy sucias (tuve que dormir con mi chamarra). Su calefacción pésima. Las toallas en lugar de blancas amarillas. En los cuatro noches que estuve no se cambio ni una sola vez las sabanas (pese a que hicieron la limpieza en las habitaciones). El primer día vi al dueño al cual le comente que no hablaba ingles (el habla español). A los cinco minutos apareció la esposa a explicarme el funcionamiento del hotel en ingles cuando pienso el dueño pudo explicarme (estaba en su oficina) Te cobran el doble o triple en todos: paseos, refresco, agua, como si fuera un hotel de cinco estrellas. Considero que la calidez y Calidad esta en Kamal, su trato amable y siempre dispuesto a colaborar es lo que da fuerza al Ryad. GRACIAS KAMAL POR SU APOYO

Adil, y su esposa son excelentes anfitriones. El ryad es más bonito por fuera que por dentro, lo cual es normal. Las habitaciones son cómodas para dos personas o una pareja y un niño pequeño. El desayuno es generoso y ellos atienden solicitudes especiales en caso de haberlas. Las sábanas y toallas no son de lujo, pero están bien. El aseo puede mejorar un poco. El vecindario es un barrio típico al interior de una mezquita, lo cual implica si hay ruido afuera, en las habitaciones externas va a escuchar ruido. El hammam es pequeño, pero el servicio es excelente. Gracias Adil

WIR HABEN DAS ZIMMER NUR ZUM SCHLAFEN UND DUSCHEN BENUTZT, TROTZDEM HABEN WIR GEMERKT DASS DIE REINIGUNG NICHT 100% RICHTIG WAR. Z.B DAS BADZIMMER NUR OBERFLÄCHIG GEPUTZT, DIE BADTÜCHER NICHT GEWECHSELT, KEINE DUSCHARTIKEL. DAS FRÜHSTÜCK WAR IMMER GLEICH UND LANGWEILIG.

We thoroughly enjoyed our stay at this Ryad. Adil, his wife and staff have been attentive and gave us good tips/advises during our stay. We booked for pick-up from airport through Adil and we were glad as it ease the arrival to the Ryad at night. The chicken tajine that night was delightful. We booked a day tour with Adil and his wife. They were very kind and gave us a special offer that the day trip clearly states the price is per room. The offered us the room price for our family as our son has a separate room. We booked the massage and spa at the Ryad and it was excellent. The Ryad is located not by the main square but easy enough to get there and also the other souks. It is located in a quiet part of Medina so we were not disturbed by the noisy night life and slept well. There is a roof terrace that is very private and we enjoyed resting up there to soak up the sun.

la chambre et la salle d'eau manquent de chaises et de porte- serviettes, sinon ça va . Personnel sympa et navette aéroport très efficace.

Loved this Riad. It is in great state and conditions. Rooms are very spacious, confortable beds and elegantly decorated in various Moroccan themes. The service and the staff is very welcoming and friendly. Great Moroccan breakfast. They even made arrangements for a 6am breakfast the day we were leaving to the Sahara desert. They also have an inhouse spa and hamman service which is a good plus for relaxation. Its about a 20-25 minutes walk to the central square in Marrakesh depending on your pace and distractions with the souks. But its totally worth it, very safe and totally recommend this Riad/Hotel.

Peligroso. No vayan se van a arrepentir. No puedes bi salir del hotel. No hay taxis cerca. Muy pobre el area. Hay adaltos basura y mucha gente viva.