Corendon Amsterdam New-West, a Tribute Portfolio Hotel

Rommene kunne definitivt vært renere. Vasken var tett og badet var ikke skikkelig rengjort.

Hotel propre et bien équipé, emplacement pratique, chambre confortable et propre. Toutefois, le service laisse à désirer. Les draps sales n’ont pas été changés lorsque la chambre a été faite. À notre arrivée, il nous a été indiqué que le restaurant accueillait des clients jusqu’à 22h. Or nous nous sommes présentés 5 minutes avant et la cuisine était déjà fermée, ce qui nous a valu un refus de service. Le lendemain nous sommes arrivés 20 minutes avant. Le service nous a de nouveau été refusé au motif que le dernier client était accepté à 21:30…alors qu’il n’y a pas de restaurants autour. Nous avons finalement pris le petit déjeuner le lendemain après un accueil glacial et un pré paiement demandé avant de s’installer. Nous avons compris pourquoi après avoir vu ce qui était proposé. Absence de service inadmissible pour un hôtel 4 étoiles.

lovely hotel and room, staff very nice

Excelente

Hotellet tar 50 Euro i deposition per rum, vilka inte återfås efter utcheckning förrän efter 5-10 dagar. Helt oacceptabelt. Det finns dessutom ingen anledning att ha deposition överhuvudtaget då det inte finns någon minibar etc. på hotellrummet som skulle kunna belasta depositionen. Vi bodde på hotellet en natt efter att ha bilat genom Europa, hur skall en semester fungera om varje hotell skulle ta 50 Euro i disposition som inte återbetalades förrän efter 10 dagar?

Staff was super kind and helpful. Pretty convenient location, excellent room and facilities. Would definitely stay here again!

The hotel was lovely and clean , great views , comfy bed and excellent spa facilities included (however we were charged €8 each for a pair of flip flops to go in the pool ) Great location for local transport links in and out of the city centre

The hotel had good transport connections train, tram and bus all within afew mins walk away.

Heel goed geholpen geweest echt een aan rader enkele dingen van de spa waren in onderhoud

L'hôtel est très bien placé, proche du tram et du metro. La chambre était plutôt spacieuse, bien aménagée et la literie est confortable. L'accès au spa et piscine est un vrai plus!

Incredibly loud music (we could feel it in the floor four stories up) in the restaurant/bar ceased at 11 PM. Reports of broken items (non-working fridge, part of dual flush system of toilet not working) were supposedly passed on to maintenance, but in the ten days we stayed after reporting the issues nothing was done about them. We saved the other items (leaking coffee maker reservoir, shower door seal leaking resulting in wet bathroom floor, noisy "auto" setting of airco system) for when we left (having lost confidence anything would be done about it). Staff was friendly and helpful (bucket of ice we used to keep the fridge interior cool were delivered promptly when requested). Interesting to see that guests are asked to separate waste, but then the waste was collected in a single bin by cleaning staff. Not quite as "green" as advertised. We're all in favor of "green" cleaning supplies but the whole hotel smelled of vinegar (to us), as if that was te main ingredient (only?). We found it rather unpleasant.

Hôtel très bien situé, proche du tram et du métro pour visiter le centre ville et rejoindre la gare. Cependant il n’y a rien à voir ni à manger dans les environs. Il faudra alors choisir le restaurant de l’hôtel ou don tout petit supermarché quand même pratique. Chambres avec lits confortables et très bon petit déjeuner très copieux. L espace gym et piscine est également très bien pour se reposer. Dommage le hammam était fermé quand nous y étions. Seul bémol il n’y a pas d eau ni de fontaines à volonté pour se désaltérer. Notre chambre n’a pas été nettoyée ni rangée une fois sur 3 nuits alors que nous n’en n’avions pas fait la demande. Personnel serviable.

Lækkert hotel med super faciliteter. Værelset var super, nice badeværelse og mulighed for cromecast. 24 timers snacks/drinks kiosk åben og mega lækker restaurant og spa. Det er nemt at komme rundt da hotellet ligger lige ved metro, sporvogn og bus forbindelse.

I feel compelled to leave a negative review due to the unsafe facilities and poor service during my stay. • Unsafe Bathroom Lighting System The bathroom motion-sensor lights kept switching off during my shower, twice within the first five minutes, and then increasingly faster. I had to step out and make large movements to turn them back on. With water flooding the bathroom floor, this created a serious slipping hazard, especially for elderly guests. • Poor Housekeeping Housekeeping made the bed but left the wet bathroom floor untouched. Bottled water was also replenished inconsistently. • Broken Amenities Ignored The shower soap dispenser was broken and clearly separated, yet housekeeping left it exactly the same after cleaning. • Poor Front Desk Service No toothbrush was provided. Reception said delivery would take 15 minutes, but nothing arrived after 30 minutes. I was told only one staff member was available, yet two staff were later seen chatting at reception. • Lack of Basic Hotel Knowledge Front desk staff gave incorrect information about breakfast hours, pricing, and discounts, and had to be corrected by a colleague. Overall, the stay was unsafe, stressful, and far below the standard expected of a four-star hotel and Marriott Bonvoy property.

When we arrived we were checked in quite quickly even thou it was before check in time..that was lovely as we were very tired from an all nite flight and we slept right away for about 8 hrs…the beds were very comfortable. The room was a half descent size and the bathroom was a large! However, they had a notice by the door that the rooms would not be cleaned or replenished for the two days we were staying there. We didn’t mind the bed not being changed but coffee and towels were the problem…anyway..overall the the huge price we paid the service was not there..the pool area was lovely thou and we enjoyed a nice swim the second day we were there!

The hotel was absolutely gorgeous - my room had everything I needed and anything I didn’t have they were happy to provide. All the staff were extremely helpful and I’d like to thank Victor and Sasha in particular as they checked me in (sorry if I misspelled your names!). The little 24/7 shop they have in the hotel was perfect and very handy after I got back from the Harry Styles concert and needed some snacks. There are bus, tram and metro stops all within a couple minutes walk and made it so easy to get around - it was about 30 minutes to the airport and about 30 minutes to the city centre. I would definitely stay here again and recommend it to anyone looking. Thank you so much :)

Great location for the tram and metro. Thd onsite vending machine for food, snacks and alcohol very useful

We stayed one night at the beginning of our trip and one night at the end of our trip. It’s an outstanding hotel very clean very nice. There’s a restaurant and then a spa which is included so you can use the steam room, sauna and the swimming pool. They also have other services like massages that you can pay extra for. Very friendly and helpful stuff. I woulddefinitely recommend it.

Huone oli siisti, mutta siitä näkymä oli ankealle takapihalle. Henkilökunta oli vastaanotossa avulias mm. laskutuksen ongelmien selvittämisessä. Aamiainen oli monipuolinen ja runsas. Baari oli hyvä kokemus, ehdimme käyttää sitä ainoastaan yhden kerran.

Good option the not have room cleaned during stay. I was given vouchers for the restaurant in lieu of cleaning.