TreeCasa Hotel & Resort

The property is stunning, surrounded by nature, and the staff was friendly and welcoming. Breakfast was included and very good, which we appreciated. However, the resort is very expensive, and it is important to know that not everything is inclusive only breakfast is included, and most other amenities come at an additional cost. For the price, we expected more to be covered.Unfortunately, we also experienced an issue in our bedroom where we found two large cockroaches, which was disappointing and took away from the overall experience.

Great hotel. Hot water was not working properly, we told them 3 times and they have not been able to fix it. Unacceptable given the price we paid

Beautiful nature! Safe! Not able to use the jacuzzi, pool temperature too cold, ocean view pool closes early

100% Recomendado

There is to many good things to describe this place is a piece o heaven for people that want to experience something apart from tecnology and modern luxury dont get me wrong luxury is there 110% but with the suttle touch of nature and comodity I am coming back for sure.

Amazing Staff Great food Great atmosphere

The resort is extremely beautiful, every room is perfect, love the scenery, the food, the personal.

Great property. Beautiful surrounding. Webhad a had a wonderful time.

Nice

Me encantó todo perfecto

The cabanas are nice , they need more activities at nite

Tree Casa is an experience that everyone need to do while on vacation in San Juan del Sur. This place is magical beautiful great staff and customer service and the offer private tour to a virgen beach with in their property with shudule waters and towel for free if you stay with them, I highly recommend Tree Casa

It’s so beautiful and feels so special!

Loved the place and the staff and food were excellent.

Mejorar la calidad de las camas extras.

Un parfait petit resort au coeur de la forêt. Décor enchanteur, de petites villas bien équipées pour accueillir les familles. Patio aménagé pour relaxer, déguster un bon café et admirer les singes et les animaux. Les déjeuners sont exquis, le personnel est serviable, gentil et le site est très propre. Plusieurs piscines, glissage d’eau et plage privée. Navettes gratuites pour la plage et San Juan del Sur. Nous y retournerons assurément, au grand plaisir de notre enfant!

good

Beautiful hotel

Such a beautiful resort. Highly recommend. It has something for everyone. It is very beautiful.

I never write negative reviews, but I feel travelers need to be warned. The property itself is beautiful. It is poorly thought out in regard to noise and privacy. All the balconies look at each other and they are not enclosed. At check in we were told of a wedding party, but that it wouldn’t be too bad. It went on until who knows what wee hour of the morning. It was basically like we were next to a night club. What kind of operation puts a noisy venue right next to places to sleep? Not the serene out in the jungle experience we were looking for. Then there is the issue of our ac being broken. We were told multiple times it was fixed, it was not. It blew room temperature (87 Fahrenheit) air. They blamed us for opening the balcony, which was only done briefly to see if maybe a cross breeze could cool the room a little, it was cooler outside than in. We moved at 8:30pm to a little duplex where the guy next to us was hacking up a storm all night. 4 times the flood light by the door beeped and turned on during the night. Making it look like daytime in the room. In the first room the shower didn’t drain. The beds was comfortable, sheets were nice. The futon was terrible two small pieces that didn’t push together. The pool was great, noisy with people not staying there, but that didn’t bother us it closes at 7PM. Since it is full of non guests I did not feel comfortable leaving my phone unattended to go in the pool. Restaurant was good, no service after we ordered.