Macdonald Aviemore Hotel

Arrived 8.45, no possibility of dinner, surly receptionist, police arrived later, drunk folk in the bar, felt like a run down dump. One barman doing his best, felt for him Breakfast a far more positive experience, room was adequate, no frills, not even water. Certainly wouldn’t return by choice

Resort severely in need of some TLC. Smelly room with lots of broken items. Overpriced for what it is. Food was very poor quality.

Don’t be fooled by the photos. They show different places within the ‘resort’ and the most standout photos are of the ‘Highland Hotel’ part of the resort. Double check which hotel you are staying in within the resort to avoid disappointment.

It was good.

Hotel & room very dated. Bed & duvet lumpy & uncomfortable. Expensive for what it was, no value for money.

The property is very dated, the cleanliness is not great, the rooms looked clean but were still dusty and musty smelling. The staff however were great, super friendly and helpful. Pool was good the kids really enjoyed this facility, but no information about timings, we were lucky we arrived before it closed! The parking was good lots of space.

This property was amazing for families, lots of activities for children. We would definitely come back.

Quiet and relaxing place. Lots of activities for kids and adults Evening entertainment

Horrible stay!!! Breakfast was late stood for ages for refill of eggs, bacon, sausage etc!! Bathroom had paint coming of the shower ceiling!! Mould around the shower! The only thing that was positive was house keeping came back to clean room. Thumbs up for house keeping!!!! The rest is horrible service

Very nice apartment

So many doors down the hallways to the rooms. The door outside our room was a main walkway and was opening and slamming all hours of the night.

Very dated an in need of freshening up. Smelt like the property had been closed for some time.

Very good break at Aviemore , nice swimming pool

I arrived the booked hotel, but there were empty. I have been waiting one hour outside the hotel during cold weather. There is no direct contact to the hotel from hotel.com Finally I found their contact # from their website. They moved my booking to another hotel, Macdonald Highlands Hotel, without any notice to me. They told me because I booked the hotel from 3rd party (Hotels.com) so they can’t contact me. I think it is non sense. I can’t pay £25 for the dinner package, I have to pay the normal price from their menu (because I moved another hotel so I have to changed my plan for dinner).

I think I expected too much from this hotel going by the pictures and the experience I’ve had at other MacDonald hotels I expected a comfortable stay. The hotel was in need of a refurbishment especially the bathroom area. I found the surround of the bath had not been cleaned and found a dead spider on the window sill. I know these are little things but we stayed at this hotel as they offered a Christmas experience so expected my children to stay in a clean bedroom. The hotel room was very cold it was -9 outside I turned the heater to the maximum but it still was only mildly warm to touch. After a couple of visits to reception the agreed to bring up a heater which made a massive difference. Breakfast was okay again my expectations were high especially since it was advertised as a family friendly Christmas weekend break there was hardly anything child friendly for breakfast apart from cereal. I won’t be returning to this hotel I don’t think it represents the MacDonald brand well.

Room was perfectly fine. Clean and bed was comfortable. Hotel itself looked a little tired..

No stars to Hotels.com who send the wrong information about which MacDonald Hotel we were staying in. I was sent details for a hotel which is currently closed at the MacDonald resort. The resort has three hotels, one of which is currently closed for renovation and we wasted some time looking for the correct hotel. The actual hotel, the MacDonald Highlander was very comfortable though in need of some updating. Very tasty buffet breakfast.

Very tired and run down, the hotel looks awful from the outside and isn't much better inside as soon as you walk in the place smells damp and musty, the bar and restaurant are drab, the stairwells and corridors desperately need freshened up as do the carpets and bathrooms in the room. We had a room right next to the stairwell and were constantly woken up through the night by the doors banging. So glad we only had to stay one night definitely won't be back.

We had planned this as a family summer break. Having visited several times before we knew what to expect. However we were unaware the hotel had changed the family ‘dinner bread and breakfast’ deal to seclude main meals for children. Quite bizarre and not something we were clearly aware of from booking info. Food was ok. Breakfast is as expected with a good choice. The main meals menu however is been stripped back and items have jumped in price meaning the adult allocation of £25 per adult per main meal didn’t stretch far and so it was impossible to even get 2 courses. These changes have meant the hotel is no longer competitive in terms of the other options we consider when booking. The hotel is a good family venue. It’s in a great location and has great amenities both within the hotel complex and in the local area. The pool is always a winner with our kids as they love the slide and the wave machine. The rooms are ok. We’ve never had cause to complain however on this occasion we were directly above back reception in the Aviemore Hotel and sadly this meant we were constantly awakened every time someone slammed a door beneath our room - which was constantly throughout the night. Wherever this door is and whoever needs to use it that often needs to consider the sleeping families above. We did mention this to reception staff but it was laughed off so I doubt it will be resolved. All in all a rather disappointing stay that means we likely will not return.

We were given a disabled access room without asking. When we arrived in room there was a overpowering smell of perfume. after a few hours we noticed the shower leaked into the main room and there was a terrible smell of damp and mould. This made my pregnant wife fell sick all night. The reception did nothing. Cooked breakfast was nice but fresh fruits had gone bad and also orange juice was off.