Macdonald Aviemore Hotel

Everything from check in to check out was fantastic room was amazing breakfast so good & so much choice will definitely be back

Hotel on resort we booked was closed for night so our reservation has been moved to the highlands hotel . We did not recieve any communication or notification regarding this , we arrived 1 hour after check in time to a dark deserted hotel with a note posted on door telling us to to go to highland hotel reception nearby , so this was ever so slightly frustrating and stressful with 3 kids in the dark . Highland hotel had booked us in to 3 adjoining rooms which were lovely and great to have space for our family but communication from the hotel of the change would of been greatly recieved and welcome.

Room was dated, lighting didn’t light the space, room was never cleaned despite us asking on numerous occasions. Mould on bathroom ceiling and taps. Rusty radiators. Threadbare carpets. Unhelpful staff. Very expensive food and drinks on site. Breakfast was poor quality in choice and quality. Pastries always undercooked. Toast never actually toasted. Hot food over salted and often burnt.

Staff were nice enough. Room kidding on it was posh. Poor job hoovering though my daughter made some money on the coins found. Not so happy she was picking up Kirby grips, sharp hair pins, hair bobbles and those things plastic tags from new clothes from our room floor. Great finds for a family room when you have a young child. Some suspect substances on bedroom wall and back of toilet door (green). No information about what was on in resort. All posters up about cinema times/films more than a week out of date. No info on ice rink. Nothing about the play room next to pool and soft play. No opening times, what they offered. Assumed it was just for toddlers from what we could see through window. Until we noticed a young girl with craft stuff. Sign at our hotel reception gave pool opening hours but said to ask at pool reception for info on times for slide and eaves. Walked over for the guy at the pool to keep repeating the pool is open now like we had two heads Then of course we go a different day to discover not only was the slide not open yet but they had no towels. Pool was freezing, not just a little cold. Spa pool broken, steam room out of order. Thought there might have been evening entertainment on for kids as it is a family resort...not that we found despite it being the Scottish October holiday. Whilst breakfast was fine and staff attentive. Having so many stand and watch ready to pounce when you put a bowl down is disconcerting. Restaurant in our hotel shut.

have stayed here a couple of times over the years, the hotel i getting very tired now, rooms are dated and i was running marathon the next day and was leaving early, asked if i could get something for breakfast (that i paid for for my whole family) but was just told no. it was not a cheap room and was left disappointed.

Nice hotel.

The property is dated and the pictures do not show a true reflection of what it’s really like. Very bad breakfast, for having a hot plate everything was cold. Mattresses so worn down it was impossible to sleep. Excellent parking but overall a very poor experience that definitely was not value for money. I do not recommend this hotel.

Pretty average in general. No complaints at all.

Family friendly, good pool & soft play

Great stay and a fantastic location

The property is dated and it shows on the outside and in the rooms. The room was spacious enough for a family of for for a couple of nights. Breakfast was of a good standard and the access to the soft play and pool was good, the pool was freezing however so we didnt stay long.

Hotel is very tired. Rooms are ok nothing special not for the price anyway! No glasses at the bar for our pint of beer. No food served in bar downstairs. Toilets in bar are horrible. For the price they charged for a stay there, i wouldnt spend the money again!

Breakfast was basic but fine, bar service was terrible, barman didn’t know what he was doing. Rooms not serviced and shabby but adequate. Pool changing areas filthy, pool cold. Kids loved the soft play area. Location good. Staff friendly but not enough of them.

Well suited for a family holiday. Great location, stunning scenery. Highly recommend.

Dirty rooms , carpets need to be replaced. Bathroom stains. Mouldy. In desperate need of renovations.

The hotel itself was fine - cheap and cheerful - and the staff there were really helpful and even gave us leisure passes despite arriving earlier than check in. What let the rating down and lets Macdonald hotels down overall was the terrible experience we had at the Italian restaurant despite knowing 2 of our party are gluten intolerant the 2x attempts at bringing inedible stone cold (uncooked/frozen) pizza bases and then expecting to charge the full bill in full view of rest of restaurant.

Everything is ok except the rooms which are now out dated, without aircon or ventilation. Activities are good and surroundings are amazing. But the resort and rooms need a major refurbishment.

The Macdonald aviemore hotel needs some updating but generally clean and tidy. The reception staff on the day got the job done but he wasn’t very friendly. We asked for a fan to which we got a two word reply ‘no fans’. My daughter left some belongings in a drawer after we checked out and after contacting the hotel several times we have not had any response about getting them back. The housekeeping staff apparently give the room a thorough clean including the drawers and so therefore should have found the belongings. Despite giving our date of stay and room number they haven’t been in touch. This is disappointing and I would have expected more.

Property was a little dated and the waterpark was small. Our kids age 12 and 14 were too old to enjoy the full experience that younger kids would like. Dinner at Italian restaurant was good as was buffet breakfast.

Showing signs of wear and tear outside particularly. Staff very friendly, but overall perhaps a bit overpriced