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Aguas de Ibiza Grand Luxe Hotel

Hotel
8,6
/10
Mengesankan
416 ulasan

Kesan Menginap Tamu Lain

kerry kilgallon
10,0
/ 10
The hotel is convenient located near bars and restaurants, an outstanding spa, with friendly staff and service throughout. The breakfast is amazing- lots of options both buffet and options from the chef. The rooftop is wonderful, shame it is adult only. The room was shared with 2 adults and 2 children. The bathroom area could have been more discreet. Though robes and slippers were provided which helped. Would stay here again.
Lihat terjemahan
Solange
10,0
/ 10
Minha estadia foi maravilhosa, aproveitamos a piscina e o spa do hotel. O hotel fica perto da Marina onde tem muitos restaurantes e lojas.
Lihat terjemahan
Gita
10,0
/ 10
Very nice hotel, super friendly staff, superbe breakfast with chia pudding and acai bowls and even cava, we had a stunning room spacious and aesthetically pleasing. The only downside that the bar was closed rather ealry.
Lihat terjemahan
Area Akomodasi
Lihat Peta
Salvador Camacho, 14, Santa Eularia des Riu, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7840

Fasilitas Utama

Selengkapnya
Kolam Renang
Restoran
Resepsionis 24 Jam
Parkir
WiFi
Lift
Aguas de Ibiza Grand Luxe Hotel berada di Santa Eulària des Riu. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Aguas de Ibiza Grand Luxe Hotel

Salvador Camacho, 14, Santa Eularia des Riu, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7840
Temukan Tempat Lainnya
Lainnya Aguas de Ibiza Grand Luxe Hotel
Lainnya 2 Aguas de Ibiza Grand Luxe Hotel

Lebih Lanjut tentang Aguas de Ibiza Grand Luxe Hotel

Lokasi


Aguas de Ibiza Grand Luxe Hotel berada di Santa Eulària des Riu.

Tentang Aguas de Ibiza Grand Luxe Hotel

Kualitas pelayanan super, ditambah berbagai fasilitas unggulan akan membuat saat-saat menginap di sini menjadi sebuah pengalaman berkesan yang luar biasa.

Pusat kebugaran menjadi salah satu fasilitas yang wajib Anda coba saat menginap di tempat ini.

Tersedia kolam renang untuk Anda bersantai sendiri maupun bersama teman dan keluarga.

Manjakan diri Anda dengan menikmati fasilitas spa yang memberikan harga dan kualitas pelayanan terbaik.

Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.

Terdapat restoran yang menyajikan menu lezat ala Aguas de Ibiza Grand Luxe Hotel khusus untuk Anda.

Aguas de Ibiza Grand Luxe Hotel adalah akomodasi dengan fasilitas baik dan kualitas pelayanan memuaskan menurut sebagian besar tamu.

Nikmati pelayanan mewah dan pengalaman tak terlupakan ala Aguas de Ibiza Grand Luxe Hotel selama Anda menginap di sini.

Semua Fasilitas di Aguas de Ibiza Grand Luxe Hotel

Lainnya Aguas de Ibiza Grand Luxe Hotel
Lainnya

Kegiatan Lainnya

  • Toko/pusat belanja
  • Payung pantai
  • Jacuzzi
  • Kolam renang outdoor
  • Hammam / Spa Turki
  • Spa
  • Taman
  • Handuk pantai
  • Dekat pantai privat
  • Sauna
  • Mandi uap
  • Kursi berjemur tepi kolam

Servis Hotel

  • Laundry
  • Jasa tur
  • Staff multibahasa
  • Surat kabar di lobby
  • Fasilitas nikah
  • Penitipan bagasi
  • Porter
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Fasilitas Publik

  • OTHER
  • Kafe
  • Lift
  • Restoran
  • Area bebas asap rokok
  • Brankas

Umum

  • Perapian di lobby
  • Teras rooftop
  • Tempat parkir
  • Aula resepsi
  • Parkir (berbayar)

Fasilitas Bisnis

  • Ruang rapat
  • Ruang rapat
  • Fasilitas bisnis
  • Ruang sidang
  • Fasilitas komputer

Transportasi

  • Antar-jemput bandara
  • Limosin/mobil
  • Transportasi di area hotel berbiaya
  • Parkir valet

Makanan dan Minuman

  • Bar
  • Bar di kolam renang
  • Sarapan
  • Makanan ringan

Fasilitas Ramah Keluarga

  • Klub anak
  • Kolam renang anak

Fasilitas Terdekat

  • Toko oleh-oleh
  • Salon rambut

Anak-anak dan Hewan Peliharaan

  • Penitipan anak
  • Penitipan anak

Konektivitas

  • Internet Kamar
  • WiFi gratis

Aksesibilitas

  • Parkir bagi penyandang disabilitas

Olahraga & Rekreasi

  • Pusat kebugaran

Jasa Antar Jemput

  • Antar-jemput bandara berbiaya

Fasilitas Kamar

  • TV

Kebijakan Akomodasi & Informasi Umum di Aguas de Ibiza Grand Luxe Hotel

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
  • Biaya untuk sarapan prasmanan: sekitar EUR 30 untuk orang dewasa dan EUR 30 untuk anak-anak
  • Biaya antar jemput bandara: EUR 125 per kendaraan (satu arah)
  • Biaya parkir sendiri di tempat tertutup: EUR 25 per hari
  • Biaya hewan peliharaan: EUR 40 per hewan, per hari
  • Hewan pemandu tidak dikenakan biaya

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Pajak yang dikenakan oleh pemerintah setempat akan diambil di properti. Pajak dikurangi sebesar 50% setelah malam menginap ke-8 dan anak-anak di bawah usia 16 tahun dikecualikan. Pengecualian dan pengurangan lain mungkin berlaku. Untuk rincian lainnya, silakan hubungi properti menggunakan informasi pada konfirmasi reservasi yang diterima setelah pemesanan.
  • Pajak dikenakan oleh pemerintah kota: Dari 1 November - 30 April, EUR 1.10 per orang, per malam , hingga 9 malam, dan EUR 0.55 setelahnya. Pajak ini tidak berlaku untuk anak berusia di bawah 16 tahun tahun.
  • Pajak dikenakan oleh pemerintah kota: Dari 1 Mei - 31 Oktober, EUR 4.40 per orang, per malam, hingga 9 malam, dan EUR 2.20 setelahnya. Pajak ini tidak berlaku untuk anak berusia di bawah 16 tahun.

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
  • Properti ini menerima kartu kredit; tidak menerima uang tunai
  • Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, dan P3K
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
  • Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
  • Jam buka spa pukul 10.00-20.00.

Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku). Untuk mengatur penjemputan, tamu harus menghubungi pihak properti 24 jam sebelum tiba, melalui informasi kontak yang ada pada konfirmasi pemesanan. Properti ini tidak bisa melayani check-in pada larut malam. Resepsionis akan menyambut tamu saat kedatangan di properti. Anak berusia di bawah 18 tahun tidak diizinkan berada di teras rooftop, kolam renang rooftop, atau Maymanta Pisco Bar.

Seluruh properti akan ditutup antara 1 November dan 31 Maret.

Hotel only accepts guests with minimum age of 18

Waktu Check-in/Check-out

Check-in:
15:00 - 02:00
Check-out:
Sebelum 12:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Kolam Renang, Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift
Waktu Check-In/Check-Out
Dari 15:00 - 02:00 - sampai 12:00
Ketersediaan Sarapan
Ya, hotel memiliki kamar yang menyediakan sarapan
Kamar yang tersedia di Aguas de Ibiza Grand Luxe Hotel
145
Lantai yang tersedia di Aguas de Ibiza Grand Luxe Hotel
4
Fasilitas lainnya di Aguas de Ibiza Grand Luxe Hotel
Toko/pusat belanja, Payung pantai, Jacuzzi, Kolam renang outdoor, Hammam / Spa Turki

Pertanyaan yang sering ditanyakan di Aguas de Ibiza Grand Luxe Hotel

Fasilitas apa saja yang tersedia di Aguas de Ibiza Grand Luxe Hotel?
Aguas de Ibiza Grand Luxe Hotel memiliki fasilitas terbaik seperti: Kolam Renang, Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Aguas de Ibiza Grand Luxe Hotel?
Waktu untuk check-in di Aguas de Ibiza Grand Luxe Hotel adalah mulai dari pukul 15:00 - 02:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Apakah Aguas de Ibiza Grand Luxe Hotel menyediakan sarapan?
Iya, Aguas de Ibiza Grand Luxe Hotel menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Aguas de Ibiza Grand Luxe Hotel?
Aguas de Ibiza Grand Luxe Hotel memiliki 5.0 bintang
Ada berapa lantai yang tersedia di Aguas de Ibiza Grand Luxe Hotel?
Aguas de Ibiza Grand Luxe Hotel memiliki 4 kamar
Lihat Semua

Review dari Tamu Lainnya di Aguas de Ibiza Grand Luxe Hotel

Rating & Review Keseluruhan Aguas de Ibiza Grand Luxe Hotel

Sumber lain (416)
8,6
Mengesankan
Dari 416 review
Kebersihan

8,8

Kenyamanan Kamar

8,8

Lokasi

7,8

Pelayanan dan Fasilitas

8,8

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Aguas de Ibiza Grand Luxe Hotel

Jumlah review per halaman
20
40
Review teratas
Glenn
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
4,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Our room No 233 had faulty air conditioning control unit during our 7 night stay. Couldn’t set the temperature it was either on or off meaning very cold or very hot.Hotel engineers couldn’t fix it needed a part hotel was full no other rooms available. Hotel agreed via Expedia to refund one days stay compensation 423 euros. Hotel produce paperwork they signed I signed payment via credit card. Expedia contacted me this morning the hotel had reversed their decision and there would be no compensation. This after I had checked out and on way home. Not what you would expect 5 star hotel. Emails to prove this
Read More
Susanmarie
4,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

Rooms are tired and broken lets the staff down actually such a shame. Noisy room terrible Construction view
kerry kilgallon
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

The hotel is convenient located near bars and restaurants, an outstanding spa, with friendly staff and service throughout. The breakfast is amazing- lots of options both buffet and options from the chef. The rooftop is wonderful, shame it is adult only. The room was shared with 2 adults and 2 children. The bathroom area could have been more discreet. Though robes and slippers were provided which helped. Would stay here again.
Read More
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

Great location. Service very hot and miss, room not cleaned properly each day to standards you would expect for 5 star hotel. Kids loved pool
Solange
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 16 minggu lalu

Hotels.com verified review

Minha estadia foi maravilhosa, aproveitamos a piscina e o spa do hotel. O hotel fica perto da Marina onde tem muitos restaurantes e lojas.
Stephen
10,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

4 days fly and flop it was perfect
Stanislav
6,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

Ziemlich es ist “uns egal wie es den Gästen geht” Einstellung Überfüllter Pool laute nicht rücksichtslose von den Eltern oder Personal überwachte Kinder Adults only Teil am Dach ok auch wenn kaum aufmerksame Bedienung Early check in oder spät Check out ( als Gold member) undenkbar
Robert
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

Amazing hotel !
Gita
icon-Bisnis dan Wisata dengan Pasangan
Bisnis dan Wisata dengan Pasangan
10,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

Very nice hotel, super friendly staff, superbe breakfast with chia pudding and acai bowls and even cava, we had a stunning room spacious and aesthetically pleasing. The only downside that the bar was closed rather ealry.
Natalie
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

Not for adults, good for young families Expensive and rooms/bathrooms quite tired Shower leaked wasn’t the cleanest Breakfast good and staff and breakfast very helpful Not a 5 star hotel Wouldn’t return
David
4,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

Staff very unresponsive, not clean, bad location
Fernando
10,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

10
Alan
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

Great place would highly recommend
Diana
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

The location is excellent. The service was ok the staff were not very friendly and the hotel is a bit run down.
Shaun
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

Beautiful hotel with a theme of tranquility and wellness. Friendly and welcoming staff always helpful. Rooms are very comfortable and of good size with everything you would need. Fabulous breakfast quality and choice. Lovely spa area and good gym. No complaints.
Jean jacques
10,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

Tres bien
Rebecca
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

I was initially a bit concerned by other recent negative reviews however I couldn’t fault our stay. On check in we were greeted with a glass of cava and bags taken to our room. Room was lovely and had a great view of the pool. The room was cleaned every day with fresh towels and bottled water provided. The rooftop pool was lovely and peaceful which we used for the duration of our stay. Breakfast was great with lots of choice and we appreciated there were a la carte options included. The staff on the front desk were pleasant and helpful. They provided recommendations and would order you a taxi as required. Overall we had a great stay and would return.
Read More
Rassim
6,0
/10
Diulas 24 minggu lalu

Hotels.com verified review

L’hôtel nécessite un gros rafraîchissement, le mobilier étant très vétuste et sale surtout les transat à la piscine qui sont vraiment degeulasses
Guillaume
4,0
/10
Diulas 24 minggu lalu

Hotels.com verified review

I reserved and paid for a room with a bathtub. They gave me a different room than want I paid for. The room is not alike the picture of Hotels.com. I complained to the front desk explaining that my fiancé had a surgery, she cannot take showers , that was why I paid and reserved for that room. They sais its the same room but without a bath, they refused to change us saying the other room is not available at the moment. So Basically its a bait and switch. I complained to hotels.com, they tried calling but could not discussed with the hotel Because of the language barrier; they hotel employees speak only Spanish. We end up with a lower quality room, no-one care and we received no compensation. It is not acceptable and not a way to treat guests.
Read More
Rory
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

The positives are that the property is in a good location, with plenty of free on street parking, and the breakfast is of decent quality. However, the overall experience is definitely below the 5 star standard. The air con in the room is poor. The lighting controls in the room are extremely confusing to operate. The air con in the fitness suite is so bad that working out is very uncomfortable. Service at breakfast is slow, taking nearly 30 minutes before our order was taken one morning. The condition of the public areas, including the pool area is poor - tiles and decking boards lifted, beds dirty and green froth floating in one of the pools. In our 5 days at the property, we didn’t see any aspect of the public spaces being cleaned. Overall, I would give the hotel 4 stars at best. A lot more attention to detail is required before it lives up to it’s 5 star rating.
Read More
Jumlah review per halaman
20
40

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Lainnya 4 Aguas de Ibiza Grand Luxe Hotel

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.

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Rating & Review Keseluruhan Aguas de Ibiza Grand Luxe Hotel

Sumber lain (416)
8,6
Mengesankan
Dari 416 review
Kebersihan

8,8

Kenyamanan Kamar

8,8

Lokasi

7,8

Pelayanan dan Fasilitas

8,8

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Aguas de Ibiza Grand Luxe Hotel

Jumlah review per halaman
20
40
Review teratas
Glenn
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
4,0
/10
Diulas 13 minggu lalu

Expedia Group verified review

Our room No 233 had faulty air conditioning control unit during our 7 night stay. Couldn’t set the temperature it was either on or off meaning very cold or very hot.Hotel engineers couldn’t fix it needed a part hotel was full no other rooms available. Hotel agreed via Expedia to refund one days stay compensation 423 euros. Hotel produce paperwork they signed I signed payment via credit card. Expedia contacted me this morning the hotel had reversed their decision and there would be no compensation. This after I had checked out and on way home. Not what you would expect 5 star hotel. Emails to prove this
Read More
Susanmarie
4,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

Rooms are tired and broken lets the staff down actually such a shame. Noisy room terrible Construction view
kerry kilgallon
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 15 minggu lalu

Expedia Group verified review

The hotel is convenient located near bars and restaurants, an outstanding spa, with friendly staff and service throughout. The breakfast is amazing- lots of options both buffet and options from the chef. The rooftop is wonderful, shame it is adult only. The room was shared with 2 adults and 2 children. The bathroom area could have been more discreet. Though robes and slippers were provided which helped. Would stay here again.
Read More
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
6,0
/10
Diulas 15 minggu lalu

Hotels.com verified review

Great location. Service very hot and miss, room not cleaned properly each day to standards you would expect for 5 star hotel. Kids loved pool
Solange
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 16 minggu lalu

Hotels.com verified review

Minha estadia foi maravilhosa, aproveitamos a piscina e o spa do hotel. O hotel fica perto da Marina onde tem muitos restaurantes e lojas.
Stephen
10,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

4 days fly and flop it was perfect
Stanislav
6,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

Ziemlich es ist “uns egal wie es den Gästen geht” Einstellung Überfüllter Pool laute nicht rücksichtslose von den Eltern oder Personal überwachte Kinder Adults only Teil am Dach ok auch wenn kaum aufmerksame Bedienung Early check in oder spät Check out ( als Gold member) undenkbar
Robert
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 18 minggu lalu

Expedia Group verified review

Amazing hotel !
Gita
icon-Bisnis dan Wisata dengan Pasangan
Bisnis dan Wisata dengan Pasangan
10,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

Very nice hotel, super friendly staff, superbe breakfast with chia pudding and acai bowls and even cava, we had a stunning room spacious and aesthetically pleasing. The only downside that the bar was closed rather ealry.
Natalie
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

Not for adults, good for young families Expensive and rooms/bathrooms quite tired Shower leaked wasn’t the cleanest Breakfast good and staff and breakfast very helpful Not a 5 star hotel Wouldn’t return
David
4,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

Staff very unresponsive, not clean, bad location
Fernando
10,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

10
Alan
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

Great place would highly recommend
Diana
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

The location is excellent. The service was ok the staff were not very friendly and the hotel is a bit run down.
Shaun
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

Beautiful hotel with a theme of tranquility and wellness. Friendly and welcoming staff always helpful. Rooms are very comfortable and of good size with everything you would need. Fabulous breakfast quality and choice. Lovely spa area and good gym. No complaints.
Jean jacques
10,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

Tres bien
Rebecca
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

I was initially a bit concerned by other recent negative reviews however I couldn’t fault our stay. On check in we were greeted with a glass of cava and bags taken to our room. Room was lovely and had a great view of the pool. The room was cleaned every day with fresh towels and bottled water provided. The rooftop pool was lovely and peaceful which we used for the duration of our stay. Breakfast was great with lots of choice and we appreciated there were a la carte options included. The staff on the front desk were pleasant and helpful. They provided recommendations and would order you a taxi as required. Overall we had a great stay and would return.
Read More
Rassim
6,0
/10
Diulas 24 minggu lalu

Hotels.com verified review

L’hôtel nécessite un gros rafraîchissement, le mobilier étant très vétuste et sale surtout les transat à la piscine qui sont vraiment degeulasses
Guillaume
4,0
/10
Diulas 24 minggu lalu

Hotels.com verified review

I reserved and paid for a room with a bathtub. They gave me a different room than want I paid for. The room is not alike the picture of Hotels.com. I complained to the front desk explaining that my fiancé had a surgery, she cannot take showers , that was why I paid and reserved for that room. They sais its the same room but without a bath, they refused to change us saying the other room is not available at the moment. So Basically its a bait and switch. I complained to hotels.com, they tried calling but could not discussed with the hotel Because of the language barrier; they hotel employees speak only Spanish. We end up with a lower quality room, no-one care and we received no compensation. It is not acceptable and not a way to treat guests.
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Rory
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 24 minggu lalu

Expedia Group verified review

The positives are that the property is in a good location, with plenty of free on street parking, and the breakfast is of decent quality. However, the overall experience is definitely below the 5 star standard. The air con in the room is poor. The lighting controls in the room are extremely confusing to operate. The air con in the fitness suite is so bad that working out is very uncomfortable. Service at breakfast is slow, taking nearly 30 minutes before our order was taken one morning. The condition of the public areas, including the pool area is poor - tiles and decking boards lifted, beds dirty and green froth floating in one of the pools. In our 5 days at the property, we didn’t see any aspect of the public spaces being cleaned. Overall, I would give the hotel 4 stars at best. A lot more attention to detail is required before it lives up to it’s 5 star rating.
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