Aguas de Ibiza Grand Luxe Hotel

Hotels
8.6
/10
Very Good
416 reviews

What Guests Say About Their Stay

kerry kilgallon
10.0
/ 10
The hotel is convenient located near bars and restaurants, an outstanding spa, with friendly staff and service throughout. The breakfast is amazing- lots of options both buffet and options from the chef. The rooftop is wonderful, shame it is adult only. The room was shared with 2 adults and 2 children. The bathroom area could have been more discreet. Though robes and slippers were provided which helped. Would stay here again.
Shaun
10.0
/ 10
Beautiful hotel with a theme of tranquility and wellness. Friendly and welcoming staff always helpful. Rooms are very comfortable and of good size with everything you would need. Fabulous breakfast quality and choice. Lovely spa area and good gym. No complaints.
Rebecca
10.0
/ 10
I was initially a bit concerned by other recent negative reviews however I couldn’t fault our stay. On check in we were greeted with a glass of cava and bags taken to our room. Room was lovely and had a great view of the pool. The room was cleaned every day with fresh towels and bottled water provided. The rooftop pool was lovely and peaceful which we used for the duration of our stay. Breakfast was great with lots of choice and we appreciated there were a la carte options included. The staff on the front desk were pleasant and helpful. They provided recommendations and would order you a taxi as required. Overall we had a great stay and would return.
In the Area
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Salvador Camacho, 14, Santa Eularia des Riu, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7840

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Aguas de Ibiza Grand Luxe Hotel is located in area / city Santa Eulària des Riu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Aguas de Ibiza Grand Luxe Hotel

Salvador Camacho, 14, Santa Eularia des Riu, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7840
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Location


Aguas de Ibiza Grand Luxe Hotel is located in area / city Santa Eulària des Riu.

About Aguas de Ibiza Grand Luxe Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aguas de Ibiza Grand Luxe Hotel exclusively for you.

Aguas de Ibiza Grand Luxe Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Aguas de Ibiza Grand Luxe Hotel.

All facilities in Aguas de Ibiza Grand Luxe Hotel

Others Aguas de Ibiza Grand Luxe Hotel
Others

Things to Do

  • Shops
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Turkish bath
  • Spa
  • Garden
  • Beach towel
  • Private beach nearby
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Fireplace in lobby
  • Rooftop terrace
  • Parking
  • Reception hall
  • Parking (surcharge)

Business Facilities

  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Transportation

  • Airport transfer
  • Limo or town car service
  • Area shuttle with surcharge
  • Valet parking

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Souvenir shop
  • Hair salon

Kids and Pets

  • Babysitting
  • Supervised childcare

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Aguas de Ibiza Grand Luxe Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 30 for children
  • Airport shuttle fee: EUR 125 per vehicle (one way)
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Spa hours are 10 AM-8 PM.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Children under 18 years old are not allowed in the rooftop terrace, rooftop pool, or Maymanta Pisco Bar.

The property is closed between November 1 and March 31.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 02:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 02:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aguas de Ibiza Grand Luxe Hotel
145
Number of floors in Aguas de Ibiza Grand Luxe Hotel
4
Another facilities in Aguas de Ibiza Grand Luxe Hotel
Shops, Beach umbrella, Hot tub, Outdoor pool, Turkish bath

Frequently asked question in Aguas de Ibiza Grand Luxe Hotel

What are available facilities at Aguas de Ibiza Grand Luxe Hotel?
There are top facilites at Aguas de Ibiza Grand Luxe Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Aguas de Ibiza Grand Luxe Hotel?
The standard check-in time at Aguas de Ibiza Grand Luxe Hotel is starting from 15:00 - 02:00 while the latest check-out time is at Before 12:00
Does Aguas de Ibiza Grand Luxe Hotel provide breakfast?
Yes, Aguas de Ibiza Grand Luxe Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Aguas de Ibiza Grand Luxe Hotel have?
Aguas de Ibiza Grand Luxe Hotel is a 5.0-star hotel.
How many floors does Aguas de Ibiza Grand Luxe Hotel have?
Aguas de Ibiza Grand Luxe Hotel has 4 floors.
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More Reviews from Other Guests in Aguas de Ibiza Grand Luxe Hotel

8.6
Very Good
From 416 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Aguas de Ibiza Grand Luxe Hotel

Number of reviews per page
20
40
Top reviews
Glenn
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room No 233 had faulty air conditioning control unit during our 7 night stay. Couldn’t set the temperature it was either on or off meaning very cold or very hot.Hotel engineers couldn’t fix it needed a part hotel was full no other rooms available. Hotel agreed via Expedia to refund one days stay compensation 423 euros. Hotel produce paperwork they signed I signed payment via credit card. Expedia contacted me this morning the hotel had reversed their decision and there would be no compensation. This after I had checked out and on way home. Not what you would expect 5 star hotel. Emails to prove this
Read More
Susanmarie
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms are tired and broken lets the staff down actually such a shame. Noisy room terrible Construction view
kerry kilgallon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is convenient located near bars and restaurants, an outstanding spa, with friendly staff and service throughout. The breakfast is amazing- lots of options both buffet and options from the chef. The rooftop is wonderful, shame it is adult only. The room was shared with 2 adults and 2 children. The bathroom area could have been more discreet. Though robes and slippers were provided which helped. Would stay here again.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location. Service very hot and miss, room not cleaned properly each day to standards you would expect for 5 star hotel. Kids loved pool
Stephen
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

4 days fly and flop it was perfect
Robert
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing hotel !
Natalie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not for adults, good for young families Expensive and rooms/bathrooms quite tired Shower leaked wasn’t the cleanest Breakfast good and staff and breakfast very helpful Not a 5 star hotel Wouldn’t return
David
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff very unresponsive, not clean, bad location
Alan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place would highly recommend
Diana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location is excellent. The service was ok the staff were not very friendly and the hotel is a bit run down.
Shaun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful hotel with a theme of tranquility and wellness. Friendly and welcoming staff always helpful. Rooms are very comfortable and of good size with everything you would need. Fabulous breakfast quality and choice. Lovely spa area and good gym. No complaints.
Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I was initially a bit concerned by other recent negative reviews however I couldn’t fault our stay. On check in we were greeted with a glass of cava and bags taken to our room. Room was lovely and had a great view of the pool. The room was cleaned every day with fresh towels and bottled water provided. The rooftop pool was lovely and peaceful which we used for the duration of our stay. Breakfast was great with lots of choice and we appreciated there were a la carte options included. The staff on the front desk were pleasant and helpful. They provided recommendations and would order you a taxi as required. Overall we had a great stay and would return.
Read More
Guillaume
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I reserved and paid for a room with a bathtub. They gave me a different room than want I paid for. The room is not alike the picture of Hotels.com. I complained to the front desk explaining that my fiancé had a surgery, she cannot take showers , that was why I paid and reserved for that room. They sais its the same room but without a bath, they refused to change us saying the other room is not available at the moment. So Basically its a bait and switch. I complained to hotels.com, they tried calling but could not discussed with the hotel Because of the language barrier; they hotel employees speak only Spanish. We end up with a lower quality room, no-one care and we received no compensation. It is not acceptable and not a way to treat guests.
Read More
Rory
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The positives are that the property is in a good location, with plenty of free on street parking, and the breakfast is of decent quality. However, the overall experience is definitely below the 5 star standard. The air con in the room is poor. The lighting controls in the room are extremely confusing to operate. The air con in the fitness suite is so bad that working out is very uncomfortable. Service at breakfast is slow, taking nearly 30 minutes before our order was taken one morning. The condition of the public areas, including the pool area is poor - tiles and decking boards lifted, beds dirty and green froth floating in one of the pools. In our 5 days at the property, we didn’t see any aspect of the public spaces being cleaned. Overall, I would give the hotel 4 stars at best. A lot more attention to detail is required before it lives up to it’s 5 star rating.
Read More
Z
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The only positive thing about this hotel was the staff that seemed to be considerate. Had a room that smelled like there’s mould in the A/C units, and as I am allergic to it, I had to sleep with an open window to minimise the bad air quality. The appliances beg for refurbishments, as the quality of my room was extremely poor (lots of appliances are in bad shape, broken or is borderline broken). This hotel is far away from a 5 star standard - it definitely was 10-15 years ago (or whenever it was opened). Value for money 3.5/10
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Roberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice and quiet
Leanne
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Overall lovely hotel with a great rooftop area. Unfortunately during our stay some areas were out of bounds due to private events which was a little annoying
Rishi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved our stay in Ibiza! Conveniently located, walking distance to the marina bars, shops & restaurants . Great kids club for our little one and lovely staff.
Robert
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Service has really become poor here. Lack of attention for drinks, long waits for service at breakfast and the bars, poor quality and sporadic room cleaning, did not replenish minibar, no music around rooftop pool and bar for over half of the week's stay
alec
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It’s not our first time staying at Aguas, it’s been quite a few times that we stayed there with family and friends. This time we were 2 families with 4 children from 6 to 14 y/o. It was our first disappointing stay in this 5 star hotel. Housekeeping was pushy, we had to ask several times just to get more than 2 towels, the rooms weren’t ready for the kids upon arrival, and we had to make the children beds ourselves. There was no drinkable water in the room. Room service was terrible, between the non delivery to the wrong door delivery waking us up at 7AM, it was just annoying. The hotel was fully booked and the staff was clearly overwhelmed.
Read More
Number of reviews per page
20
40

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Others 4 Aguas de Ibiza Grand Luxe Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 416 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aguas de Ibiza Grand Luxe Hotel

Number of reviews per page
20
40
Top reviews
Glenn
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room No 233 had faulty air conditioning control unit during our 7 night stay. Couldn’t set the temperature it was either on or off meaning very cold or very hot.Hotel engineers couldn’t fix it needed a part hotel was full no other rooms available. Hotel agreed via Expedia to refund one days stay compensation 423 euros. Hotel produce paperwork they signed I signed payment via credit card. Expedia contacted me this morning the hotel had reversed their decision and there would be no compensation. This after I had checked out and on way home. Not what you would expect 5 star hotel. Emails to prove this
Read More
Susanmarie
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms are tired and broken lets the staff down actually such a shame. Noisy room terrible Construction view
kerry kilgallon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is convenient located near bars and restaurants, an outstanding spa, with friendly staff and service throughout. The breakfast is amazing- lots of options both buffet and options from the chef. The rooftop is wonderful, shame it is adult only. The room was shared with 2 adults and 2 children. The bathroom area could have been more discreet. Though robes and slippers were provided which helped. Would stay here again.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location. Service very hot and miss, room not cleaned properly each day to standards you would expect for 5 star hotel. Kids loved pool
Stephen
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

4 days fly and flop it was perfect
Robert
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing hotel !
Natalie
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not for adults, good for young families Expensive and rooms/bathrooms quite tired Shower leaked wasn’t the cleanest Breakfast good and staff and breakfast very helpful Not a 5 star hotel Wouldn’t return
David
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff very unresponsive, not clean, bad location
Alan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place would highly recommend
Diana
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The location is excellent. The service was ok the staff were not very friendly and the hotel is a bit run down.
Shaun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful hotel with a theme of tranquility and wellness. Friendly and welcoming staff always helpful. Rooms are very comfortable and of good size with everything you would need. Fabulous breakfast quality and choice. Lovely spa area and good gym. No complaints.
Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I was initially a bit concerned by other recent negative reviews however I couldn’t fault our stay. On check in we were greeted with a glass of cava and bags taken to our room. Room was lovely and had a great view of the pool. The room was cleaned every day with fresh towels and bottled water provided. The rooftop pool was lovely and peaceful which we used for the duration of our stay. Breakfast was great with lots of choice and we appreciated there were a la carte options included. The staff on the front desk were pleasant and helpful. They provided recommendations and would order you a taxi as required. Overall we had a great stay and would return.
Read More
Guillaume
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I reserved and paid for a room with a bathtub. They gave me a different room than want I paid for. The room is not alike the picture of Hotels.com. I complained to the front desk explaining that my fiancé had a surgery, she cannot take showers , that was why I paid and reserved for that room. They sais its the same room but without a bath, they refused to change us saying the other room is not available at the moment. So Basically its a bait and switch. I complained to hotels.com, they tried calling but could not discussed with the hotel Because of the language barrier; they hotel employees speak only Spanish. We end up with a lower quality room, no-one care and we received no compensation. It is not acceptable and not a way to treat guests.
Read More
Rory
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The positives are that the property is in a good location, with plenty of free on street parking, and the breakfast is of decent quality. However, the overall experience is definitely below the 5 star standard. The air con in the room is poor. The lighting controls in the room are extremely confusing to operate. The air con in the fitness suite is so bad that working out is very uncomfortable. Service at breakfast is slow, taking nearly 30 minutes before our order was taken one morning. The condition of the public areas, including the pool area is poor - tiles and decking boards lifted, beds dirty and green froth floating in one of the pools. In our 5 days at the property, we didn’t see any aspect of the public spaces being cleaned. Overall, I would give the hotel 4 stars at best. A lot more attention to detail is required before it lives up to it’s 5 star rating.
Read More
Z
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The only positive thing about this hotel was the staff that seemed to be considerate. Had a room that smelled like there’s mould in the A/C units, and as I am allergic to it, I had to sleep with an open window to minimise the bad air quality. The appliances beg for refurbishments, as the quality of my room was extremely poor (lots of appliances are in bad shape, broken or is borderline broken). This hotel is far away from a 5 star standard - it definitely was 10-15 years ago (or whenever it was opened). Value for money 3.5/10
Read More
Roberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice and quiet
Leanne
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Overall lovely hotel with a great rooftop area. Unfortunately during our stay some areas were out of bounds due to private events which was a little annoying
Rishi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved our stay in Ibiza! Conveniently located, walking distance to the marina bars, shops & restaurants . Great kids club for our little one and lovely staff.
Robert
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Service has really become poor here. Lack of attention for drinks, long waits for service at breakfast and the bars, poor quality and sporadic room cleaning, did not replenish minibar, no music around rooftop pool and bar for over half of the week's stay
alec
icon-Leisure
Leisure
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It’s not our first time staying at Aguas, it’s been quite a few times that we stayed there with family and friends. This time we were 2 families with 4 children from 6 to 14 y/o. It was our first disappointing stay in this 5 star hotel. Housekeeping was pushy, we had to ask several times just to get more than 2 towels, the rooms weren’t ready for the kids upon arrival, and we had to make the children beds ourselves. There was no drinkable water in the room. Room service was terrible, between the non delivery to the wrong door delivery waking us up at 7AM, it was just annoying. The hotel was fully booked and the staff was clearly overwhelmed.
Read More
Number of reviews per page
20
40