Barceló Tenerife Royal Level

Hotel
7,6
/10
Memuaskan
11 ulasan

Kesan Menginap Tamu Lain

thomas

10,0
/ 10
I stayed in Royal Level. Staff was great. Food was excellent. Very nice pool. Close to beach walkway.
Lihat terjemahan

Martin

10,0
/ 10
This is a great all inclusive hotel. If you can afford it, the royal level is well worth it for the upgrades it brings. The rooms were good and the food in all outlets was also good. Royal level clients have upgraded drinks, extra dining options of decent restaurant quality and a reserved pool area with waiter service. It's close to the airport so you do get aircraft noise though it's not so much as to be grating. Entertainment was not bad with daily shows of varying quality, but it's not Vegas. The hotel has a good facility if you have a late flight where you can shower, etc. after the pool. Breeze bar is a nice spot for lunch. All the staff I met were lovely and friendly. One or two areas of the building such as decking is showing its age but overall it's a well cared for property. Parking is good, there's a small town nearby you can walk to and bus routes too.
Lihat terjemahan
Area Akomodasi
Lihat Peta
Avenida Greñamora 1, Urbanización San Blas, San Miguel de Abona, Santa Cruz de Tenerife, Canary Islands, Spain, 38639

Fasilitas Utama

Selengkapnya
Kolam Renang
Restoran
Resepsionis 24 Jam
WiFi
Lift
Barceló Tenerife Royal Level adalah hotel di lokasi yang baik, tepatnya berada di San Miguel de Abona. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Barceló Tenerife Royal Level

Avenida Greñamora 1, Urbanización San Blas, San Miguel de Abona, Santa Cruz de Tenerife, Canary Islands, Spain, 38639
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Lainnya Barceló Tenerife Royal Level
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Lebih Lanjut tentang Barceló Tenerife Royal Level

Barceló Tenerife Royal Level: Penginapan Mewah di Jantung Santa Cruz de Tenerife

Pulau Tenerife, permata di Kepulauan Canary, Spanyol, menawarkan perpaduan sempurna antara keindahan alam, budaya yang kaya, dan keramahan yang tak tertandingi. Bagi para pelancong yang mencari pengalaman menginap tak terlupakan, Barceló Tenerife Royal Level adalah pilihan yang tepat. Terletak strategis di Santa Cruz de Tenerife, hotel ini menawarkan akses mudah ke berbagai atraksi wisata, pantai yang indah, dan pengalaman kuliner yang menggugah selera.

Mengapa Memilih Barceló Tenerife Royal Level?

Barceló Tenerife Royal Level bukan sekadar hotel, melainkan sebuah pengalaman. Hotel ini menawarkan fasilitas mewah, layanan personal, dan suasana yang tenang dan nyaman. Berikut adalah beberapa alasan mengapa Anda harus mempertimbangkan untuk menginap di sini:

  • Lokasi Strategis:

    Terletak di Santa Cruz de Tenerife, Anda akan berada dekat dengan pusat kota, pantai, dan berbagai atraksi wisata.
  • Fasilitas Mewah:

    Nikmati kolam renang, spa, pusat kebugaran, dan restoran yang menyajikan hidangan lezat.
  • Layanan Personal:

    Staf yang ramah dan profesional siap membantu Anda dengan segala kebutuhan selama menginap.
  • Kamar yang Nyaman:

    Kamar-kamar yang luas dan elegan dilengkapi dengan fasilitas modern untuk memastikan kenyamanan Anda.
  • Royal Level:

    Nikmati keuntungan eksklusif seperti akses ke lounge pribadi, layanan concierge, dan fasilitas premium lainnya.

Fasilitas dan Layanan Unggulan

Barceló Tenerife Royal Level menawarkan berbagai fasilitas dan layanan untuk memenuhi kebutuhan dan keinginan para tamu. Beberapa di antaranya adalah:

  • Kolam Renang:

    Bersantai dan berenang di kolam renang yang indah, dikelilingi oleh area berjemur yang nyaman.
  • Spa:

    Manjakan diri Anda dengan perawatan spa yang menenangkan, seperti pijat, facial, dan perawatan tubuh lainnya.
  • Pusat Kebugaran:

    Tetap bugar selama liburan dengan fasilitas pusat kebugaran yang lengkap.
  • Restoran:

    Nikmati berbagai hidangan lezat di restoran hotel, mulai dari masakan lokal hingga internasional.
  • Bar:

    Bersantai dan nikmati minuman favorit Anda di bar hotel yang nyaman.
  • Layanan Kamar 24 Jam:

    Dapatkan layanan kamar kapan saja, siang atau malam.
  • Layanan Concierge:

    Dapatkan bantuan untuk mengatur transportasi, tur, dan kegiatan lainnya.
  • Wi-Fi Gratis:

    Tetap terhubung dengan keluarga dan teman dengan akses Wi-Fi gratis di seluruh area hotel.

Pilihan Kamar yang Tersedia

Barceló Tenerife Royal Level menawarkan berbagai pilihan kamar yang dirancang untuk memenuhi kebutuhan dan preferensi setiap tamu. Beberapa pilihan kamar yang tersedia antara lain:

  • Kamar Deluxe:

    Kamar yang luas dan nyaman dengan fasilitas modern.
  • Kamar Superior:

    Kamar yang lebih luas dengan pemandangan yang indah.
  • Suite:

    Suite mewah dengan ruang tamu terpisah dan fasilitas premium.
  • Royal Level Room:

    Kamar dengan akses ke fasilitas dan layanan Royal Level eksklusif.

Atraksi Wisata Terdekat

Santa Cruz de Tenerife dan sekitarnya menawarkan berbagai atraksi wisata yang menarik. Berikut adalah beberapa tempat yang wajib dikunjungi:

Playa de las Teresitas

Pantai indah dengan pasir putih yang diimpor dari Sahara. Cocok untuk berenang, berjemur, dan bersantai.

Auditorio de Tenerife Adán Martín

Gedung konser yang ikonik dengan arsitektur yang unik. Sering menjadi tempat penyelenggaraan konser dan pertunjukan lainnya.

Parque García Sanabria

Taman kota yang indah dengan berbagai tanaman, air mancur, dan area bermain anak-anak. Tempat yang sempurna untuk bersantai dan menikmati suasana kota.

Mercado de Nuestra Señora de África

Pasar tradisional yang ramai dengan berbagai produk lokal, seperti makanan, minuman, dan kerajinan tangan.

Museo de la Naturaleza y el Hombre

Museum yang menampilkan sejarah alam dan budaya Kepulauan Canary.

Loro Parque

Taman margasatwa yang terkenal dengan koleksi burung beo yang beragam, serta atraksi hewan lainnya.

Teide National Park

Taman nasional yang menakjubkan dengan Gunung Teide, gunung berapi tertinggi di Spanyol. Cocok untuk hiking dan menikmati pemandangan yang spektakuler.

Tips Kuliner di Sekitar Barceló Tenerife Royal Level

Tenerife terkenal dengan kuliner yang lezat dan beragam. Berikut adalah beberapa tips kuliner yang bisa Anda coba:

  • Restoran Lokal:

    Cobalah restoran lokal yang menyajikan hidangan tradisional Canary, seperti papas arrugadas (kentang keriput) dengan mojo (saus khas).
  • Seafood:

    Nikmati hidangan laut segar di restoran tepi pantai.
  • Tapas:

    Cicipi berbagai tapas (hidangan kecil) di bar dan restoran lokal.
  • Wine:

    Jangan lewatkan kesempatan untuk mencicipi anggur lokal dari perkebunan anggur di sekitar Tenerife.
  • Pasar Lokal:

    Kunjungi pasar lokal untuk membeli bahan makanan segar dan produk lokal lainnya.

Panduan Perjalanan untuk Wisatawan Indonesia

Bagi wisatawan Indonesia yang berencana mengunjungi Barceló Tenerife Royal Level, berikut adalah beberapa informasi penting:

Persyaratan Dokumen dan Visa

Warga Negara Indonesia (WNI) memerlukan visa Schengen untuk memasuki Spanyol. Pastikan Anda mengajukan visa sebelum keberangkatan. Paspor Anda harus memiliki masa berlaku minimal enam bulan dari tanggal kedatangan.

Etika dan Keamanan

Spanyol umumnya aman bagi wisatawan. Namun, selalu waspada terhadap pencurian, terutama di tempat-tempat wisata yang ramai. Simpan barang berharga Anda di tempat yang aman dan hindari berjalan sendirian di area yang kurang dikenal pada malam hari. Hormati budaya dan adat istiadat setempat.

Bahasa

Bahasa resmi di Spanyol adalah bahasa Spanyol. Namun, di area wisata, banyak orang yang berbicara bahasa Inggris. Belajar beberapa frasa dasar bahasa Spanyol akan sangat membantu.

Mata Uang

Mata uang yang digunakan di Spanyol adalah Euro (€). Kartu kredit diterima secara luas, tetapi selalu ada baiknya untuk membawa uang tunai untuk pengeluaran kecil.

Transportasi

Anda dapat menggunakan taksi, bus, atau menyewa mobil untuk berkeliling Tenerife. Bus adalah pilihan transportasi yang terjangkau dan efisien.

Cuaca

Tenerife memiliki iklim yang menyenangkan sepanjang tahun. Musim panas (Juni-Agustus) cenderung panas dan kering, sementara musim dingin (Desember-Februari) lebih sejuk. Bawa pakaian yang sesuai dengan cuaca.

Keunggulan dalam Memesan Hotel

Memesan akomodasi di Barceló Tenerife Royal Level melalui platform yang tepat akan memberikan Anda berbagai keuntungan. Berikut adalah beberapa alasan mengapa Anda harus mempertimbangkan untuk memesan melalui platform yang tepat:

Beragam Pilihan Akomodasi

Platform yang tepat menawarkan berbagai pilihan akomodasi, mulai dari hotel mewah hingga penginapan yang lebih terjangkau. Anda dapat dengan mudah menemukan akomodasi yang sesuai dengan anggaran dan preferensi Anda.

Berbagai Cara Bayar Fleksibel dan Mudah

Platform yang tepat menyediakan berbagai pilihan pembayaran yang fleksibel dan mudah, termasuk kartu kredit, transfer bank, dan metode pembayaran lainnya. Anda dapat memilih metode pembayaran yang paling nyaman bagi Anda.

Customer Loyalty Program

Beberapa platform menawarkan program loyalitas pelanggan yang memberikan keuntungan tambahan, seperti diskon, poin reward, dan fasilitas eksklusif. Manfaatkan program ini untuk mendapatkan nilai lebih dari pemesanan Anda.

Rencanakan Liburan Impian Anda Sekarang!

Barceló Tenerife Royal Level menawarkan pengalaman menginap yang tak terlupakan di jantung Santa Cruz de Tenerife. Dengan fasilitas mewah, layanan personal, dan lokasi strategis, hotel ini adalah pilihan yang sempurna untuk liburan Anda. Jangan tunda lagi! Segera booking hotel Anda dan nikmati liburan impian Anda di Tenerife. Dapatkan penawaran terbaik dan hotel murah dengan mudah.

Semua Fasilitas di Barceló Tenerife Royal Level

Lainnya Barceló Tenerife Royal Level
Lainnya

Servis Hotel

  • Laundry
  • Jasa tur
  • Staff multibahasa
  • Fasilitas nikah
  • Penitipan bagasi
  • Porter
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Kegiatan Lainnya

  • Paket proposal romantis
  • Payung pantai
  • Kolam renang outdoor
  • Spa
  • Taman
  • Handuk pantai
  • Kursi berjemur tepi kolam

Umum

  • Area merokok
  • Tempat parkir
  • Banquet
  • Aula resepsi
  • Parkir (berbayar)
  • Teras

Fasilitas Publik

  • OTHER
  • Kafe
  • Kopi/teh di lobby
  • Lift
  • Restoran
  • Brankas

Makanan dan Minuman

  • Bar
  • Bar di kolam renang
  • Sarapan
  • Makanan ringan

Olahraga & Rekreasi

  • Mobil golf
  • Lapangan tennis outdoor
  • Pusat kebugaran
  • Lapangan tenis

Fasilitas Bisnis

  • Fasilitas rapat
  • Gedung konferensi
  • Fasilitas bisnis

Fasilitas Terdekat

  • Toko oleh-oleh
  • Salon rambut
  • ATM/Bank

Konektivitas

  • WiFi gratis

Kebijakan Akomodasi & Informasi Umum di Barceló Tenerife Royal Level

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
  • Biaya parkir sendiri di tempat tertutup: EUR 10 per hari

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
  • Properti ini menerima kartu kredit dan uang tunai
  • Properti ini menggunakan energi surya
  • Fitur keamanan di properti ini mencakup alat pemadam api
  • Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai

Harap hubungi properti sebelumnya jika Anda berencana akan tiba setelah jam tengah malam. Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Hotel only accepts guests with minimum age of 18

Waktu Check-in/Check-out

Check-in:
15:00 - 00:00
Check-out:
Sebelum 12:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Kolam Renang, Restoran, Resepsionis 24 Jam, WiFi, Lift
Waktu Check-In/Check-Out
Dari 15:00 - 00:00 - sampai 12:00
Ketersediaan Sarapan
Ya, hotel memiliki kamar yang menyediakan sarapan
Kamar yang tersedia di Barceló Tenerife Royal Level
59
Lantai yang tersedia di Barceló Tenerife Royal Level
4
Fasilitas lainnya di Barceló Tenerife Royal Level
Laundry, Jasa tur, Staff multibahasa, Fasilitas nikah, Penitipan bagasi

Pertanyaan yang sering ditanyakan di Barceló Tenerife Royal Level

Fasilitas apa saja yang tersedia di Barceló Tenerife Royal Level?
Barceló Tenerife Royal Level memiliki fasilitas terbaik seperti: Kolam Renang, Restoran, Resepsionis 24 Jam, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Barceló Tenerife Royal Level?
Waktu untuk check-in di Barceló Tenerife Royal Level adalah mulai dari pukul 15:00 - 00:00 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Apakah Barceló Tenerife Royal Level menyediakan sarapan?
Iya, Barceló Tenerife Royal Level menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Barceló Tenerife Royal Level?
Barceló Tenerife Royal Level memiliki 4.5 bintang
Ada berapa lantai yang tersedia di Barceló Tenerife Royal Level?
Barceló Tenerife Royal Level memiliki 4 kamar
Lihat Semua

Review dari Tamu Lainnya di Barceló Tenerife Royal Level

7,6
Memuaskan
Dari 11 review
Kebersihan

8,4

Kenyamanan Kamar

8,0

Pelayanan dan Fasilitas

9,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Barceló Tenerife Royal Level

Jumlah review per halaman
20
40
Review teratas
Helena
4,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

Underbar havsutsikt men vistelsen stördes av allt buller (musik med mkt hög volym) från diverse aktiviteter runt om inom hotellområdet större delen av dag/kväll.
thomas
10,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

I stayed in Royal Level. Staff was great. Food was excellent. Very nice pool. Close to beach walkway.
Helena
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 28 minggu lalu

Expedia Group verified review

Saubere, großzügige Zimmer, super nettes Personal und sehr gutes Essen. Leider kein Zugang zum Meer zum Baden ins Wasser möglich. Kein Strand in der Nähe.
Sally
10,0
/10
Diulas 45 minggu lalu

Hotels.com verified review

Not c st place I have ever stayed for the price
Jill
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 52 minggu lalu

Hotels.com verified review

Clean and comfortable. The Royal Level separate areas were really nice and had great service with a really good choice of drinks on all inclusive. Only downside was that the drinks fridge wasn’t refilled at any point and the other restaurants weren’t included on the all inclusive package.
Svetlana
icon-Wisata
Wisata
8,0
/10
Diulas 68 minggu lalu

Expedia Group verified review

The place and staff very beautiful and helpful, but not much to do around the area.
Hannah
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 118 minggu lalu

Expedia Group verified review

The staff here were great and it seemed quite good value. BUT there was a horrendous sickness and diarrhoea bug going round. We could hear people in neighbouring rooms being sick from the night we arrived. On night 3, all members of our family came down with it and it ruined the rest of our holiday. The hotel were aware of the problem - they told us that most staff have had it, and that many local children have been out of school for weeks because of it - the whole island was struggling apparently - but yet they didn't tell anyone and took no precautions to protect people staying. We saw no hand sanitiser anywhere, staff did not wear face masks, the restaurants were still buffet service with everyone sharing the same serving spoons - etc. This is unforgiveable. They can't help a bug but they can - and should - be responsible helping to ensure that it doesn't keep spreading. I have complained to Expedia but am getting fobbed off without a proper reply. So disappointed.
Read More
Dav
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 120 minggu lalu

Hotels.com verified review

Pleasant Hotel worth upgrading to Royal Level if u like ur food and drink .
Kim
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 127 minggu lalu

Expedia Group verified review

We stayed one week with our 16 year old son. On check it we were asked to pay an invoice of nearly 3,000 euros even though we had paid months earlier. This also happened to us in July at Barceló Mexico. They phoned us later to confirm the bill had been paid but we did not need that stress! Room was clean but no tissues and mini bar not re stocked even with water, you have to pre book breakfast and dinner every day using the app which is a pain. Bed comfortable and good shower, clean towels daily. Remote location means you need to pay for taxis, 25 euros to Siam park each way, 30 euros each way to jungle park and 20 euros to the airport. Service inconsistent, drinks not always offered, pool service intermittent, this is what you pay extra for and it was lacking. Signs up saying no to reserving sun beds yet this happened and was not challenged. Sadly it did not live up to our expectations.
Read More
Martin
icon-Wisata
Wisata
10,0
/10
Diulas 131 minggu lalu

Expedia Group verified review

This is a great all inclusive hotel. If you can afford it, the royal level is well worth it for the upgrades it brings. The rooms were good and the food in all outlets was also good. Royal level clients have upgraded drinks, extra dining options of decent restaurant quality and a reserved pool area with waiter service. It's close to the airport so you do get aircraft noise though it's not so much as to be grating. Entertainment was not bad with daily shows of varying quality, but it's not Vegas. The hotel has a good facility if you have a late flight where you can shower, etc. after the pool. Breeze bar is a nice spot for lunch. All the staff I met were lovely and friendly. One or two areas of the building such as decking is showing its age but overall it's a well cared for property. Parking is good, there's a small town nearby you can walk to and bus routes too.
Read More
Raffaele
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 170 minggu lalu

Expedia Group verified review

Overall, a beautiful hotel, delicious food and wonderful staff but the Royal Level needs some tweaks. It’s a huge hotel with lots of options but we weren’t guided as to how it all worked, with regards to the Royal Level, half board etc. We didn’t get our Royal Level check in experience, or Welcome Drink, as the desk was closed and no follow up the next day either which would have been nice. They need to sort the music at the RL pool - some days there was none, some days it went from radio, to playlists, some days rock!? When there was none, you’re left with the sound of constant bouncing balls from the games courts next to it as a soundtrack! I noticed they had staff going round the Plaza pool telling guests what was going on/events etc. This didn’t happen at the RL pool. They should offer a small snacks menu at the RL pool to elevate the experience. The Spa was also severely understaffed and problematic to book. Appointments were changed, slots were juggled. The treatments themselves, when we finally got them, were great, as were the therapists, but for a hotel of that size, they need to have more staff there - we were restricted as to what we could actually have due to time constraints and available therapist skills, making their extensive spa menu pointless. Shout out to the awesome Hilary who hosted the RL restaurant. Wonderful smile and always helpful. Also the enthusiastic Cristobal who headed a few activities we went on.
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Paola
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 171 minggu lalu

Expedia Group verified review

Lovely place and straff !
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Lainnya 4 Barceló Tenerife Royal Level

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
7,6
Memuaskan
Dari 11 review
Kebersihan

8,4

Kenyamanan Kamar

8,0

Pelayanan dan Fasilitas

9,0

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Barceló Tenerife Royal Level

Jumlah review per halaman
20
40
Review teratas
Helena
4,0
/10
Diulas 17 minggu lalu

Hotels.com verified review

Underbar havsutsikt men vistelsen stördes av allt buller (musik med mkt hög volym) från diverse aktiviteter runt om inom hotellområdet större delen av dag/kväll.
thomas
10,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

I stayed in Royal Level. Staff was great. Food was excellent. Very nice pool. Close to beach walkway.
Helena
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
8,0
/10
Diulas 28 minggu lalu

Expedia Group verified review

Saubere, großzügige Zimmer, super nettes Personal und sehr gutes Essen. Leider kein Zugang zum Meer zum Baden ins Wasser möglich. Kein Strand in der Nähe.
Sally
10,0
/10
Diulas 45 minggu lalu

Hotels.com verified review

Not c st place I have ever stayed for the price
Jill
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 52 minggu lalu

Hotels.com verified review

Clean and comfortable. The Royal Level separate areas were really nice and had great service with a really good choice of drinks on all inclusive. Only downside was that the drinks fridge wasn’t refilled at any point and the other restaurants weren’t included on the all inclusive package.
Svetlana
icon-Wisata
Wisata
8,0
/10
Diulas 68 minggu lalu

Expedia Group verified review

The place and staff very beautiful and helpful, but not much to do around the area.
Hannah
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
2,0
/10
Diulas 118 minggu lalu

Expedia Group verified review

The staff here were great and it seemed quite good value. BUT there was a horrendous sickness and diarrhoea bug going round. We could hear people in neighbouring rooms being sick from the night we arrived. On night 3, all members of our family came down with it and it ruined the rest of our holiday. The hotel were aware of the problem - they told us that most staff have had it, and that many local children have been out of school for weeks because of it - the whole island was struggling apparently - but yet they didn't tell anyone and took no precautions to protect people staying. We saw no hand sanitiser anywhere, staff did not wear face masks, the restaurants were still buffet service with everyone sharing the same serving spoons - etc. This is unforgiveable. They can't help a bug but they can - and should - be responsible helping to ensure that it doesn't keep spreading. I have complained to Expedia but am getting fobbed off without a proper reply. So disappointed.
Read More
Dav
icon-Teman dan Keluarga
Teman dan Keluarga
8,0
/10
Diulas 120 minggu lalu

Hotels.com verified review

Pleasant Hotel worth upgrading to Royal Level if u like ur food and drink .
Kim
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 127 minggu lalu

Expedia Group verified review

We stayed one week with our 16 year old son. On check it we were asked to pay an invoice of nearly 3,000 euros even though we had paid months earlier. This also happened to us in July at Barceló Mexico. They phoned us later to confirm the bill had been paid but we did not need that stress! Room was clean but no tissues and mini bar not re stocked even with water, you have to pre book breakfast and dinner every day using the app which is a pain. Bed comfortable and good shower, clean towels daily. Remote location means you need to pay for taxis, 25 euros to Siam park each way, 30 euros each way to jungle park and 20 euros to the airport. Service inconsistent, drinks not always offered, pool service intermittent, this is what you pay extra for and it was lacking. Signs up saying no to reserving sun beds yet this happened and was not challenged. Sadly it did not live up to our expectations.
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Martin
icon-Wisata
Wisata
10,0
/10
Diulas 131 minggu lalu

Expedia Group verified review

This is a great all inclusive hotel. If you can afford it, the royal level is well worth it for the upgrades it brings. The rooms were good and the food in all outlets was also good. Royal level clients have upgraded drinks, extra dining options of decent restaurant quality and a reserved pool area with waiter service. It's close to the airport so you do get aircraft noise though it's not so much as to be grating. Entertainment was not bad with daily shows of varying quality, but it's not Vegas. The hotel has a good facility if you have a late flight where you can shower, etc. after the pool. Breeze bar is a nice spot for lunch. All the staff I met were lovely and friendly. One or two areas of the building such as decking is showing its age but overall it's a well cared for property. Parking is good, there's a small town nearby you can walk to and bus routes too.
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Raffaele
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 170 minggu lalu

Expedia Group verified review

Overall, a beautiful hotel, delicious food and wonderful staff but the Royal Level needs some tweaks. It’s a huge hotel with lots of options but we weren’t guided as to how it all worked, with regards to the Royal Level, half board etc. We didn’t get our Royal Level check in experience, or Welcome Drink, as the desk was closed and no follow up the next day either which would have been nice. They need to sort the music at the RL pool - some days there was none, some days it went from radio, to playlists, some days rock!? When there was none, you’re left with the sound of constant bouncing balls from the games courts next to it as a soundtrack! I noticed they had staff going round the Plaza pool telling guests what was going on/events etc. This didn’t happen at the RL pool. They should offer a small snacks menu at the RL pool to elevate the experience. The Spa was also severely understaffed and problematic to book. Appointments were changed, slots were juggled. The treatments themselves, when we finally got them, were great, as were the therapists, but for a hotel of that size, they need to have more staff there - we were restricted as to what we could actually have due to time constraints and available therapist skills, making their extensive spa menu pointless. Shout out to the awesome Hilary who hosted the RL restaurant. Wonderful smile and always helpful. Also the enthusiastic Cristobal who headed a few activities we went on.
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Paola
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 171 minggu lalu

Expedia Group verified review

Lovely place and straff !
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