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Cosmo Apartments Passeig de Gràcia

Apartemen
8,4
/10
Mengesankan
109 ulasan

Kesan Menginap Tamu Lain

Verified traveler
10,0
/ 10
Very close to most activities. The only is there is no reception area and you have to pick keys somewhere else
Lihat terjemahan
Verified traveler
10,0
/ 10
It was a nice place. My only concern was our shuttle driver. He made us a bit nervous in the traffic.
Lihat terjemahan
Verified traveler
10,0
/ 10
Excellent location to explore the city. We had a car so the local car parks were handy. Comfortable stay!
Lihat terjemahan
Area Akomodasi
Lihat Peta
C/ Valencia 290, Barcelona, Catalunya, Barcelona Province, Spain, 8007

Fasilitas Utama

Selengkapnya
Resepsionis 24 Jam
Lift
WiFi
Cosmo Apartments Passeig de Gràcia adalah akomodasi di lokasi yang baik, tepatnya berada di Eixample. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
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Info Lokasi di sekitar Cosmo Apartments Passeig de Gràcia

C/ Valencia 290, Barcelona, Catalunya, Barcelona Province, Spain, 8007
Temukan Tempat Lainnya
Lainnya Cosmo Apartments Passeig de Gràcia
Lainnya 2 Cosmo Apartments Passeig de Gràcia

Lebih Lanjut tentang Cosmo Apartments Passeig de Gràcia

Lokasi


Cosmo Apartments Passeig de Gràcia adalah akomodasi di lokasi yang baik, tepatnya berada di Eixample.

Tentang Cosmo Apartments Passeig de Gràcia

Pengalaman menginap Anda tak akan terlupakan berkat pelayanan istimewa yang disertai oleh berbagai fasilitas pendukung untuk kenyamanan Anda.

Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.

Cosmo Apartments Passeig de Gràcia adalah akomodasi dengan fasilitas baik dan kualitas pelayanan memuaskan menurut sebagian besar tamu.

Pengalaman berkesan dan tak terlupakan akan Anda dapatkan selama menginap di Cosmo Apartments Passeig de Gràcia.

Semua Fasilitas di Cosmo Apartments Passeig de Gràcia

Lainnya Cosmo Apartments Passeig de Gràcia
Lainnya

Fasilitas Publik

  • OTHER
  • Area bebas asap rokok
  • Brankas
  • Lift

Servis Hotel

  • Jasa tur
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Konektivitas

  • WiFi gratis

Umum

  • Teras

Jasa Antar Jemput

  • Antar-jemput bandara berbiaya

Kebijakan Akomodasi & Informasi Umum di Cosmo Apartments Passeig de Gràcia

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Pemerintah kota mengenakan pajak dan ditarik oleh pihak properti. Pengecualian atau pengurangan pajak mungkin berlaku. Untuk perincian lebih lanjut, silakan hubungi properti menggunakan informasi pada konfirmasi pemesanan yang diterima setelah melakukan pemesanan.
  • Pajak yang dikenakan oleh pemerintah kota: EUR 6.88 per orang, per malam, maksimal 7 malam. Pajak ini tidak berlaku bagi anak berusia di bawah 17 tahun tahun.

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
  • Properti ini menerima kartu kredit, kartu debit, dan uang tunai
  • Belum ada informasi dari tuan rumah mengenai adanya detektor karbon moniksida di properti ini; pertimbangkan untuk membawa detektor portabel Anda sendiri
  • Belum ada informasi dari tuan rumah mengenai adanya detektor asap di properti ini
  • Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Lokasi check-in berbeda dari lokasi properti. Lokasi check-in: [Cosmo Apartment Sants, Passeig Sant Antoni 30.].Harap hubungi properti setidaknya 48 jam sebelumnya, untuk mengatur prosedur check-in Anda. Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in. Resepsionis akan menyambut tamu saat kedatangan di properti. Properti ini terletak di Zona Emisi Rendah kota; hanya kendaraan rendah emisi yang diizinkan masuk. Tamu dengan pelat nomor kendaraan selain Spanyol harus mendaftarkan kendaraan mereka dengan otoritas kota terlebih dahulu.

Hotel only accepts guests with minimum age of 18

Waktu Check-in/Check-out

Check-in:
15:00 - 00:00
Check-out:
Sebelum 11:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Resepsionis 24 Jam, Lift, WiFi
Waktu Check-In/Check-Out
Dari 15:00 - 00:00 - sampai 11:00
Kamar yang tersedia di Cosmo Apartments Passeig de Gràcia
21
Fasilitas lainnya di Cosmo Apartments Passeig de Gràcia
OTHER, Area bebas asap rokok, Brankas, Jasa tur, Resepsionis 24 jam

Pertanyaan yang sering ditanyakan di Cosmo Apartments Passeig de Gràcia

Fasilitas apa saja yang tersedia di Cosmo Apartments Passeig de Gràcia?
Cosmo Apartments Passeig de Gràcia memiliki fasilitas terbaik seperti: Resepsionis 24 Jam, Lift, WiFi. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Cosmo Apartments Passeig de Gràcia?
Waktu untuk check-in di Cosmo Apartments Passeig de Gràcia adalah mulai dari pukul 15:00 - 00:00 sedangkan waktu check-out paling lambat pukul Sebelum 11:00
Hotel bintang berapa Cosmo Apartments Passeig de Gràcia?
Cosmo Apartments Passeig de Gràcia memiliki 4.0 bintang
Ada berapa kamar yang tersedia di Cosmo Apartments Passeig de Gràcia?
Cosmo Apartments Passeig de Gràcia memiliki 21 kamar
Apakah Cosmo Apartments Passeig de Gràcia menyediakan parkir?
Ya, Cosmo Apartments Passeig de Gràcia menyediakan tempat parkir. Tetapi anda harus konfirmasi ke hotel tentang seberapa besar tempat parkir mereka.
Lihat Semua

Review dari Tamu Lainnya di Cosmo Apartments Passeig de Gràcia

Rating & Review Keseluruhan Cosmo Apartments Passeig de Gràcia

Traveloka (1)
Sumber lain (108)
8,4
Mengesankan
Dari 108 review
Kebersihan

8,6

Kenyamanan Kamar

8,8

Lokasi

9,0

Pelayanan dan Fasilitas

7,8

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Cosmo Apartments Passeig de Gràcia

Jumlah review per halaman
20
40
Review teratas
Verified traveler
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 39 minggu lalu

Hotels.com verified review

No reception. Have to go far to check in. No cleaning or change of linen or towels during stay (4 nights). Great location though
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 298 minggu lalu

Expedia Group verified review

The check in is quite a process. You have to go to their office which is really far from your apt., and you have to wait for shuttle bus and take you to the apt. By the time you can get in to your place will be at least 1.5 -2 hours later.
タルトタタン
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 300 minggu lalu

Expedia Group verified review

カードキーの受け取りをオフィスで行いましたが、その際のやりとり、スペイン人の英語が今ひとつで困難を感じました。こちらの不手際もあり、事情が複雑になったため、その調整をしなければならず、冷や汗ものでした。スペイン語をもっと勉強していくべきでした。
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 300 minggu lalu

Expedia Group verified review

They did not inform us correctly and we were in the wrong place without a key. The reception desk was at a different location. That was very bad, because I did not get any information about it before.
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 324 minggu lalu

Expedia Group verified review

Very close to most activities. The only is there is no reception area and you have to pick keys somewhere else
Verena
4,0
/10
Diulas 326 minggu lalu

Hotels.com verified review

Escolhemos o Cosmos pela localização e sabíamos que a retirada da chave era em outro local. Como havíamos feito 2 reservas sequenciais, na chegada nos informaram que no check-in da segunda reserva bastaria telefonar que viriam ao nosso encontro para validar as chaves e cobrar a taxa de turismo. Como pedido, deixamos o valor sobre a mesa da sala e as chaves seriam ajustadas. Hora marcada e ninguém apareceu. Ligamos informando que ninguém havia aparecido e nos mandaram ir até a recepção ( 30 min de ônibus). Chegando lá pagamos a taxa de turismo e testaram nossas chaves e constataram que estavam ainda magnetizadas e que era desnecessário nosso deslocamento até lá. (30 min de retorno ao apartamento). Quando voltamos ao quarto, havia um bilhete da camareira informando que havia pego o dinheiro que deixamos em cima da mesa (para pagar a taxa de turismo, como haviam pedido por telefone). Tivemos que ligar novamente para a recepção reclamando que o dinheiro havia sumido. Na manhã seguinte a camareira nos devolveu. A organização é muito ruim. Uma lâmpada estava queimada quando chegamos, não tem microondas, um dia voltamos pro quarto e o sofá cama estava arrumado, sem que tivéssemos pedido, mais de um dia disseram que enviariam um varal para o quarto e depois avisaram que não tem, entre outros. Enfim, o apartamento é bom e limpo (embora a cozinha seja bem básica, e a localização é ótima, mas o atendimento ao cliente é péssimo.
Read More
Beck
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 328 minggu lalu

Expedia Group verified review

Good location and 10 mins walk to Plaça de Catalunya. The bathroom shower light was not working. Also there is no room service.
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 330 minggu lalu

Expedia Group verified review

Très bel appartement, spacieux et fonctionnel. Très bien situé étau calme.
Rick
2,0
/10
Diulas 331 minggu lalu

Hotels.com verified review

My problem was not with the hotel, but with hotels.com. Even though kids were supposed to be free, my room with one kid was 60 euros cheaper than the other two rooms that had 2 kids. Sure seemed like a switch for me. Trying to contact you from the office ended after 30 minutes on hold and transfers, with being hung up on. So there was an extra 240 euros I didn't expect to spend.
Read More
Bharati
2,0
/10
Diulas 334 minggu lalu

Hotels.com verified review

Since I booked through this website, I assumed it was "hotel-style" apartments, but there is NO reception at this location!!! That is a big problem, especially because I had no way of contacting them other than sending emails; the phone in the room never went through to the reception despite my numerous emails about this! Not having a reception on site means that when the lift wasn't working as we were leaving with our 3 suitcases, I had no way of contacting them and my husband had to bring down our suitcases 4 flights of stairs instead! It also means, you have to go to a different location to check-in and wait for a long time to take a shuttle to this location or pay for your own taxi. We were staying for 4 nights and basic maintenance was not included!!! They don't even take out the trash and only gave us another set of towels after I sent an email with a strong request! I paid a lot for this place, nearly 1000 Euros for 4 nights and I am extremely unsatisfied! While the location is good, in that it is well connected by public-transport to all the main tourist attractions, it's not phenomenal and other than Casa Batllo and Casa Milo, not much is truly in walking distance with small kids. This is minor, but the shower stall didn't close properly, but as always, I had no one to discuss this with. Do not stay here, especially if you are travelling with kids!
Read More
Verified traveler
10,0
/10
Diulas 334 minggu lalu

Hotels.com verified review

It was a nice place. My only concern was our shuttle driver. He made us a bit nervous in the traffic.
Verified traveler
6,0
/10
Diulas 341 minggu lalu

Hotels.com verified review

It is quite inconvenient to have to go to an office to pick up the "key" then be transported to the apartment after a cab fare from the airport. The apartment was lacking extra blankets in the closet as is "Common" in other places. No welcoming coffee and was instructed to take out my own garbage. I have been to several AirBnB's and hotels without such instructions. In my 3 weeks traveling in Spain and Portugal I was not comfortable. The sofa bed mattress was in questionable condition, uncomfortable and had multiple stains. Despite the beautiful area, I regretted the booking.
Read More
Rima
10,0
/10
Diulas 341 minggu lalu

Hotels.com verified review

Det kändes verkligen som hemma. Mycket fräsch och väldigt centrralt
Verified traveler
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 342 minggu lalu

Expedia Group verified review

Excellent location to explore the city. We had a car so the local car parks were handy. Comfortable stay!
Verified traveler
10,0
/10
Diulas 342 minggu lalu

Hotels.com verified review

Top
Verified traveler
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
4,0
/10
Diulas 342 minggu lalu

Expedia Group verified review

I liked the location. Did not like the size compared to the price, and missed lots of amneties
Verified traveler
6,0
/10
Diulas 343 minggu lalu

Hotels.com verified review

This is a company managed apartment. The photos do not match the actual apartment you get, so beware of getting something entirely different from what you expect. Otherwise, it is OK, average apartment.
Aviva
6,0
/10
Diulas 344 minggu lalu

Hotels.com verified review

When checking in, I was robbed. I turned my back to my luggage while seated at the couch area I was directed to by check in staff from the front desk to fill out paperwork. During that time, someone stole my small roller bag which was attached to my main bag. Cosmo staff reviewed security cameras and indicated that the position of my bag was not in their camera view. They offered to walk me over to the police station to file a report which I decided not to do after being in a state of shock, a long journey behind me, contents of the bag not being irreplaceable things and having a 5.5 year old freaked out by the whole thing. I was disappointed that the hotel did not check back with me during my 4 day stay just to see how we were doing. I would have expected them to be more caring of its guests and work better to protect us against unreasonable risk of harm, including this criminal act. Since Barcelona is a city with high likelihood of crime that may be committed against a hotel guest, I felt that more extensive safety measures should have been taken by them. They failed to provide adequate security measures and have a lobby/check in area and check in process that invite a robbery to happen. My paperwork was not handled at the front desk but rather I was directed to the couch area to the side/back of desk, away from my standing luggage. I was not directed to move it. Also, I had my year old with me who was playing in their play area- a good distraction for her and me as parent
Read More
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 345 minggu lalu

Expedia Group verified review

easy and friendly check in. Mohamed from reception was very efficient, professional and helpful. Location is perfect. Unit is quite spacious. the only thing I didn't like is that there was only 1 bathroom in the unit.
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 346 minggu lalu

Expedia Group verified review

L’appartement était très propre. Les draps et serviettes mis à disposition l’étaient aussi. Rien à dire !
Jumlah review per halaman
20
40

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Lainnya 4 Cosmo Apartments Passeig de Gràcia

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.

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Rating & Review Keseluruhan Cosmo Apartments Passeig de Gràcia

Traveloka (1)
Sumber lain (108)
8,4
Mengesankan
Dari 108 review
Kebersihan

8,6

Kenyamanan Kamar

8,8

Lokasi

9,0

Pelayanan dan Fasilitas

7,8

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Cosmo Apartments Passeig de Gràcia

Jumlah review per halaman
20
40
Review teratas
Verified traveler
icon-Perjalanan Bisnis
Perjalanan Bisnis
6,0
/10
Diulas 39 minggu lalu

Hotels.com verified review

No reception. Have to go far to check in. No cleaning or change of linen or towels during stay (4 nights). Great location though
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 298 minggu lalu

Expedia Group verified review

The check in is quite a process. You have to go to their office which is really far from your apt., and you have to wait for shuttle bus and take you to the apt. By the time you can get in to your place will be at least 1.5 -2 hours later.
タルトタタン
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 300 minggu lalu

Expedia Group verified review

カードキーの受け取りをオフィスで行いましたが、その際のやりとり、スペイン人の英語が今ひとつで困難を感じました。こちらの不手際もあり、事情が複雑になったため、その調整をしなければならず、冷や汗ものでした。スペイン語をもっと勉強していくべきでした。
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
6,0
/10
Diulas 300 minggu lalu

Expedia Group verified review

They did not inform us correctly and we were in the wrong place without a key. The reception desk was at a different location. That was very bad, because I did not get any information about it before.
Verified traveler
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
10,0
/10
Diulas 324 minggu lalu

Expedia Group verified review

Very close to most activities. The only is there is no reception area and you have to pick keys somewhere else
Verena
4,0
/10
Diulas 326 minggu lalu

Hotels.com verified review

Escolhemos o Cosmos pela localização e sabíamos que a retirada da chave era em outro local. Como havíamos feito 2 reservas sequenciais, na chegada nos informaram que no check-in da segunda reserva bastaria telefonar que viriam ao nosso encontro para validar as chaves e cobrar a taxa de turismo. Como pedido, deixamos o valor sobre a mesa da sala e as chaves seriam ajustadas. Hora marcada e ninguém apareceu. Ligamos informando que ninguém havia aparecido e nos mandaram ir até a recepção ( 30 min de ônibus). Chegando lá pagamos a taxa de turismo e testaram nossas chaves e constataram que estavam ainda magnetizadas e que era desnecessário nosso deslocamento até lá. (30 min de retorno ao apartamento). Quando voltamos ao quarto, havia um bilhete da camareira informando que havia pego o dinheiro que deixamos em cima da mesa (para pagar a taxa de turismo, como haviam pedido por telefone). Tivemos que ligar novamente para a recepção reclamando que o dinheiro havia sumido. Na manhã seguinte a camareira nos devolveu. A organização é muito ruim. Uma lâmpada estava queimada quando chegamos, não tem microondas, um dia voltamos pro quarto e o sofá cama estava arrumado, sem que tivéssemos pedido, mais de um dia disseram que enviariam um varal para o quarto e depois avisaram que não tem, entre outros. Enfim, o apartamento é bom e limpo (embora a cozinha seja bem básica, e a localização é ótima, mas o atendimento ao cliente é péssimo.
Read More
Beck
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
8,0
/10
Diulas 328 minggu lalu

Expedia Group verified review

Good location and 10 mins walk to Plaça de Catalunya. The bathroom shower light was not working. Also there is no room service.
Verified traveler
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 330 minggu lalu

Expedia Group verified review

Très bel appartement, spacieux et fonctionnel. Très bien situé étau calme.
Rick
2,0
/10
Diulas 331 minggu lalu

Hotels.com verified review

My problem was not with the hotel, but with hotels.com. Even though kids were supposed to be free, my room with one kid was 60 euros cheaper than the other two rooms that had 2 kids. Sure seemed like a switch for me. Trying to contact you from the office ended after 30 minutes on hold and transfers, with being hung up on. So there was an extra 240 euros I didn't expect to spend.
Read More
Bharati
2,0
/10
Diulas 334 minggu lalu

Hotels.com verified review

Since I booked through this website, I assumed it was "hotel-style" apartments, but there is NO reception at this location!!! That is a big problem, especially because I had no way of contacting them other than sending emails; the phone in the room never went through to the reception despite my numerous emails about this! Not having a reception on site means that when the lift wasn't working as we were leaving with our 3 suitcases, I had no way of contacting them and my husband had to bring down our suitcases 4 flights of stairs instead! It also means, you have to go to a different location to check-in and wait for a long time to take a shuttle to this location or pay for your own taxi. We were staying for 4 nights and basic maintenance was not included!!! They don't even take out the trash and only gave us another set of towels after I sent an email with a strong request! I paid a lot for this place, nearly 1000 Euros for 4 nights and I am extremely unsatisfied! While the location is good, in that it is well connected by public-transport to all the main tourist attractions, it's not phenomenal and other than Casa Batllo and Casa Milo, not much is truly in walking distance with small kids. This is minor, but the shower stall didn't close properly, but as always, I had no one to discuss this with. Do not stay here, especially if you are travelling with kids!
Read More
Verified traveler
10,0
/10
Diulas 334 minggu lalu

Hotels.com verified review

It was a nice place. My only concern was our shuttle driver. He made us a bit nervous in the traffic.
Verified traveler
6,0
/10
Diulas 341 minggu lalu

Hotels.com verified review

It is quite inconvenient to have to go to an office to pick up the "key" then be transported to the apartment after a cab fare from the airport. The apartment was lacking extra blankets in the closet as is "Common" in other places. No welcoming coffee and was instructed to take out my own garbage. I have been to several AirBnB's and hotels without such instructions. In my 3 weeks traveling in Spain and Portugal I was not comfortable. The sofa bed mattress was in questionable condition, uncomfortable and had multiple stains. Despite the beautiful area, I regretted the booking.
Read More
Rima
10,0
/10
Diulas 341 minggu lalu

Hotels.com verified review

Det kändes verkligen som hemma. Mycket fräsch och väldigt centrralt
Verified traveler
icon-Wisata dengan Teman
Wisata dengan Teman
10,0
/10
Diulas 342 minggu lalu

Expedia Group verified review

Excellent location to explore the city. We had a car so the local car parks were handy. Comfortable stay!
Verified traveler
10,0
/10
Diulas 342 minggu lalu

Hotels.com verified review

Top
Verified traveler
icon-Teman dan Keluarga Liburan Keluarga
Teman dan Keluarga Liburan Keluarga
4,0
/10
Diulas 342 minggu lalu

Expedia Group verified review

I liked the location. Did not like the size compared to the price, and missed lots of amneties
Verified traveler
6,0
/10
Diulas 343 minggu lalu

Hotels.com verified review

This is a company managed apartment. The photos do not match the actual apartment you get, so beware of getting something entirely different from what you expect. Otherwise, it is OK, average apartment.
Aviva
6,0
/10
Diulas 344 minggu lalu

Hotels.com verified review

When checking in, I was robbed. I turned my back to my luggage while seated at the couch area I was directed to by check in staff from the front desk to fill out paperwork. During that time, someone stole my small roller bag which was attached to my main bag. Cosmo staff reviewed security cameras and indicated that the position of my bag was not in their camera view. They offered to walk me over to the police station to file a report which I decided not to do after being in a state of shock, a long journey behind me, contents of the bag not being irreplaceable things and having a 5.5 year old freaked out by the whole thing. I was disappointed that the hotel did not check back with me during my 4 day stay just to see how we were doing. I would have expected them to be more caring of its guests and work better to protect us against unreasonable risk of harm, including this criminal act. Since Barcelona is a city with high likelihood of crime that may be committed against a hotel guest, I felt that more extensive safety measures should have been taken by them. They failed to provide adequate security measures and have a lobby/check in area and check in process that invite a robbery to happen. My paperwork was not handled at the front desk but rather I was directed to the couch area to the side/back of desk, away from my standing luggage. I was not directed to move it. Also, I had my year old with me who was playing in their play area- a good distraction for her and me as parent
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Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 345 minggu lalu

Expedia Group verified review

easy and friendly check in. Mohamed from reception was very efficient, professional and helpful. Location is perfect. Unit is quite spacious. the only thing I didn't like is that there was only 1 bathroom in the unit.
Verified traveler
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 346 minggu lalu

Expedia Group verified review

L’appartement était très propre. Les draps et serviettes mis à disposition l’étaient aussi. Rien à dire !
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