El Fuerte Marbella

Junior suite was tastefully decorated and well equipped (as should be for a 5 ***** ) with every single light or lamp that is dimmable ! Somebody has been thinking ! Too many hotels have bad lighting, no atmosphere or neon bulbs (really?). The balcony had amazing frontal sea view, a comfortable sofa set and a jacuzzi. The bathroom was also very enjoyable and had perfect lighting. The combination of use of space, furniture and lighting is actually just perfect. Staff is super friendly and helpful. Calling the reception was another thing: when dealing it, the phone would start to ring in the toilet lol :-)) That was a little issue they didn’t seem to be able to solve but didn’t bother us. If I had to say one thing: get some quality comfortable toilet paper. It’s way below par for a 5 star. The entire hotel has been beautifully renovated. There is nothing bad to mention really. The lounge area was excellent too. Food, drinks and staff were great. Some of the guests don’t belong there as they leave a total mess and there were even broken glasses on the floor once, totally disrespecting other guests and staff. Unfortunately wannabes and new money make out a part of nowadays Marbella. Money doesn’t buy class. We luckily also met some really nice people at the hotel though. Breakfast is great and the separate areas, inside or outside, make it feel even more enjoyable. Again, also here, all staff is amazing ! All in all, it’s a great hotel.

Beautiful hotel throughout, spacious room. Service at reception and concierge was fabulous. However, waiting staff at the Levante needs better training. Tend to ignore people waiting for tables until they are spoken to. We booked a specific table for dinner, but when we came they had given it to someone else. The same waiter who booked it was there, not a word from him. They also delivered another table’s order to ours . almost blamed us for saying we didn’t order it . There doesn’t seem to be one head waiter, it looked quite chaotic. At breakfast, a waiter showed us to our table and promptly left, without informing us what to do, ie, table service, buffet? No one took our beverage order until we had to catch a waiter’s eye. Breakfast however was very nice indeed with so much variety and very fresh. Beautiful pools, plenty of sun beds, amazing view!

Beautiful hotel, friendly staff, very clean and excellent food. Can’t wait to come back.