dirty room upon check in. air-conditioning not working properly in 35 plus degree weather (had to ask for a fan that took 2 days to come in and no sign of fixing the issue and no follow ups so we gave up on asking.... 3 or 4 star hotel under 5 star umbrella and no proper service (smiling and saying hello is not a service) and also check the bills for over charge of same thing if you don't sign on the ipad going around. asked to talk to someone in charge for 3 days but it looks like no one is around but front desk always says let us talk to or superiors and we wil get back to you. spa service is just up sells 50 minute service is around 34 min and the services they say that said no is added to you bill over all good location but hospitality and service does not exist for 5 star rated place, if you dont travel much this might be a good place but 3-4 star service

Great team and amazing location

Flott opphold på fint hotell sentralt i Marbella.

Excellent hotel regarding facilities, staff, food and location. Had a wonderful stay few days here.

Bra helt ok hotell som är bra placerat. Dels vid stranden och dels vid gamla staden

Dette er et helt unikt hotel! Det er noe med atmosfæren som er vanskelig å beskrive. Det var som en oase, et slikt hotel som man bare kan være på uten å gjøre noe annet enn å bare nyte fasilitetene. Personalet var helt fantastisk, og beliggenheten var utmerket med sjø, gamlebyen i Marbella, "the golden mile" rett utenfor døren. Rommene med sjøutsikt og balkong, treningsrommet, strand-club, rooftop, etc.etc. Uansett hvor man befinner seg på hotellet har man utsikt over middelhavet. Elsket de røde og hvitstripete parasollene, og interiøret forøvrig var så delikat. Takk for denne gang, jeg kommer definitivt tilbake.

Fantastisk hotel, exceptionel morgenmad og god lokation

Super schönes Hotel, überaus aufmerksames Personal in allen Bereichen, sehr guter Concierge- und Parkservice (vor allem ein großer Dank an Carlos), das Personal im Restaurant ist überaus zuvorkommend, das Frühstück (speziell das à la carte-Menü im Selected-Bereich) ist sehr zu empfehlen. Das Selected Paket mit Zugang zu der Lounge ist generell sehr zu empfehlen, hier kann tagsüber von 11-21 Uhr auf leckere Snacks und eine große Getränkeauswahl zugegriffen werden. Der Poolbereich ist mit entspannten Liegen ausgestattet und für einen Tag im Hotel absolut empfehlenswert. Die Lage des Hotels ist für einen Shoppingausflug zu Fuß in der Altstadt sehr gut gelegen und auch alle Restaurants und BeachClubs, der Hafen Puerto Banus, sind gut mit dem Auto oder Taxi/Uber zu erreichen.

I love it. Very nice hotel. Everyone was very helpful. Highly recommended hotel.

Breakfast was the highlight. Pool area well maintained although service was slow. The first day housekeeping came at 4:15. My fault as I hadn’t put the card out however I had just come back from the pool so when I asked them to come back in 20 mins they told me they finish at 5. Other than a few issues it was a really lovely stay.

Não indico ! Atendimento péssimo .

Excelente hotel, muito bem localizado com Staff atento. Recomendo.

The staff was the better ever and ever. I never feel so good and well attended before. God job all of your !!!!!!!!!

Luxury hotel, the whole place is stunning.

Incroyable séjour Merci!

Great location! Walking distance to Old Town. Well manicured property, staff is very friendly and great food!

Excellent location. Breakfast service was average, lack of checking in and clearing plates from the table. Busy hotel and felt crowded at times.

I have stayed with friends and family a few times. This was the first break with my wife and I. We stayed in a seaview room/half board Was brilliant.Great views great use of lounge with drinks and food throughout the day. I used the gym and was impressed with the flexibility of half board. El limone restaurant was great. Great breakfast as always. Pool guys very helpful and Isabella at breakfast very helpful. Great paella in beach restaurant - friendly older waiter good fun Flexible when leaving later and could still use facilities Will be back

Breakfast is excellent. Plenty to choose from and lots of fresh fruit and vegetables. Option to sit outside Plenty of very helpful staff Well maintained pool are with comfortable loungers and a part of the beach is sectioned off for hotel guests. Bedrooms are spacious and well equipped and bathroom is great. We were lucky to have a bath tub and a separate shower. Also lovely Molton brown toiletries. Great linen and super comfortable beds

Great property overall, helpful staff and great breakfast buffet!