Haad Yao Bayview Resort & Spa

Great location I enjoyed this place

Vi besøgte det fantastiske hotel i tre dage. Det sødeste og venligste personale som altid var klar til at hjælpe. Bestemt et hotel jeg vil vælge ingen hvis jeg skal tilbage til området.

No complaints. Friendly staff. Nice neibhourhood. Safe cute n sweet.

Fint hotell, men ikke pusset opp i ettertid av bygging, så noe gammelt. Du vil ikke få noe hjelp av de som jobber der, svært dårlig service der de ansatte heller vil sitte bak kassa og se på Instagram.

Ok

Awsome!!!

Great hotel all in all. Our room was good, the staff were awesome. It was convenient have two stores on site and the restaurant was awesome and good pricing. Breakfast buffet included was definitely a bonus

Helt okej hotell vid få nätter, det är många jobbiga trappor. Sängarna var helt ok. Personalen hade ingen service minde över huvud taget. Stranden i övrigt är helt fantastisk, finns några härliga restauranger!!

Unterkunft ist in die Jahre gekommen, gemeldete Mängel werden nicht behoben.

The reception woman was really rude. Our wifi didn’t work at all even tho we paid for it. When we told about it to staff, they didn’t care. I told her I need to work from here and she told me to go to lobby to do my work. Without air condition.

I know the hotel wont reply to this review, as they haven't replied to any others. Upon arrival, we were told by reception that they never received our booking but when i showed them confirmation, they said they just received the email but the room we booked was not available until the next day so we had to stay in another room which was not as nice. The hotel needs to look deeply at their staff, they are rude, unhelpful and never smile. It is such a shame as the hotel is in a perfect position but visitors dont appear to want to eat or drink there. Also, be aware that if you ask reception to arrange transfer back to the ferry, they will leave you waiting for half hour. I will definitely return to Haad Yao but not this hotel

Haad Yao area is wonderful. But the hotel has issues. Not the end of the world if you stay here but do your research. There are much better options. PROS: Haad Yao bay is lovely/swimmable/safe. Rooms are clean. Nice breakfast for 150 Baht. Nice views. Decent price. CONS: Bayview Hotel is 12 stories and no elevator. Wanna go to the beach? You gotta plan/pack like it’s a day trip. Rooms are decent at best. Staff are rough around the edges, stressed. Not the end of the world if this is your only option. Do not worry about the severely bad 1 star reviews, but also you should ignore the 5-star reviews. This is a real 3-stars. Hope this helps :)

Sie hatten unser Zimmer für eine Nacht vergeben, somit wurden wir für eine Nacht in tonghsala untergebracht und konnten erst einen Tag später einchecken. Kein sorry oder irgendetwas, sowas unfreundliches an der Rezeption haben wir noch nie erlebt!!!

Clean, nice staff, good breakfast, good beach!

Great location on the beach. Good range of breakfast menu options and helpful staff in the restaurant. We organised our onward trip to Koh Tao with reception and this turned out well. Overall, our famiily of 4 had a great stay.

Had a great stay, great value for money. And staff really nice to be around.

L'hôtel est quasi à l'abandon. les parties communes ne sont pas nettoyées, le bâtiment est mal conçu et peu pratique. Nous avions opté pour une très grande chambre située en hauteur. Pas de mauvaise surprise sur la surface de la chambre mais cette dernière est totalement vide à l'exception d'un lit et d'un canapé (inconfortable). Pas d'eau chaude et des draps d'une couleur peu rassurante. Le frigo ne marchait pas est était noir de saleté. la safety box HS et la télécommande la clim en kit. A éviter. Il y a mieux au même prix sur toute la plage

When I was there to check-in, a staff couldn't find my booking. I was trying to give her information that I booked through Hotels.com. Instead of listening, she told me to stay still and kept searching for papers from another applications. She also tried to talk to another customer even there was already another staff was talking care about his case. She took my phone to see information about the booking but didn't return and kept talking to her colleague. When I asked her to get my phone back, she strongly refused that she did not take my phone! At the end, she returned it but without apology. She said that she would make a refund for me but 2 days later, she was still not! It was the worst service I had ever had.

Das Zimmer war nicht sauber, Haare etc vom Vorgänger, Abflüsse im Bad stanken. Der safe war kaputt, wurde erst am 3. Tag repariert. Man bot mir an in einen anderen Bungalow zu ziehen. Fann wäre der Ausblick auf das Meer schlechter gewesen. Der Abfluss in der dische ear ziemlich dicht. Das hat an der Rezeption nicht wirklich jemanden interessiert. Für den Preis habe ich etwas bessere Sauberkeit und freundlicheres Personal erwartet.einfach zu teuer

Our expectation based on price and pictures was an above average hotel but we would have been better off at the hostel down the road. Stained sheets and towels, lack of cleaning, poor service and a general feeling that no one cares about the guests means we won’t be coming back