Ocean Club West

This was my 11th trip to TCI and my 7th time staying at OCW. My previous stays here have always been wonderful but this time, the young lady working the front desk was so rude and not helpful at all. She had a terrible attitude and acted as though i was an inconvenience. The resort overall is nice, clean and in a great location. The staff at Solana are wonderful. Ndia at Solana is super friendly!

Everyone at the hotel was friendly and helpful. The hotel is right on the beach and so close to other resorts and walkable to shops etc. We loved being close to shops, restaurants etc.

This hotel was incredible. I will definitely comeback.

Perfect place to unwind. Lovely staff, gardens and best beach in the world!

Loved it!

I loved Ocean Club west. I loved the room, and the convenience of the restaurant right off of the beach, although it was a little pricey. I also really love that they have a beach bar. I just wish the beach bar's music was a little louder at certain times to set that real vacation vibe. Overall I love this place and will most definitely stay again. No complaints at all.

Excellent location to nearby restaurants as well as right on an excellent beach location. The facility was well maintained and the staff were very friendly and helpful. Highly recommend this property.

Nice property! Would stay again.

Great location! Rooms were well equipped. Restaurant was very good for all meals. My family and I enjoyed our time there and would definitely recommend for a quiet and beautiful beach stay!

The staff was wonderful!

Had the best time! Our room walked out to the pool which was so convenient for our child

Outstanding staff, location to the beach and to downtown Grace Bay!

The property was in an excellent location. It was very quiet and the rooms were very clean. The food at the restaurant was pretty good. The pictures do not do justice. The suites are spacious, clean, and updated. We would definitely stay again!

Beautiful resort with very friendly staff.

My wife and I had a short 3-day getaway to OCW on Grace Bay. We thoroughly enjoyed our stay. Given our time was limited we focused on beach, pool and relaxation. As most rooms are individually owned, we suspect that level of furnishings may be different from unit to unit. Ours was a comfortable studio with an island view. We had a third floor unit which gave us a terrific breeze though the palm trees which was enjoyable to have coffee and breakfast on our balcony. We enjoyed a visit from a green heron in the palm tree across from our screened in patio. We were very comfortable - bed, pillows, furniture. AC used at night and enjoyed the cool breezes during the day. Pluses - great staff at all levels- front desk, restaurant, grounds staff, etc., walking distance to lots of terrific and varied restaurants/grocery store, felt safe on and off property, gym was well appointed, immaculate grounds. Cons - only one restaurant option on site (though varied menu), loungers were sometimes challenging to find especially around pool, would be great to have a shop onsite to grab, water, beer, wine. Did not use the pickleball/tennis courts but seemed busy all the time. Would be great to have a second quiet/adult pool. There were a lot of families there and they all seemed to have a good time. I think that OCW was very good value for money understanding that TCI is an expensive place to visit from the get go. Would have no problems returning back to OCW.

Cozy central location with lots of amenities.

Ocean Club West was the perfect place for our stay in Grace Bay! I wouldn’t change a thing!!

Deborah at the front desk offered excellent service along with all of the staff resort wide.

Had an amazing stay at Ocean Club West. Friendly staff, beautiful room with a kitchen, great pool and spectacular beach front. Very short walk to restaurants, bars and shopping. The grounds and landscaping were very beautiful and everything was spotless. Highly recommend!

Location, I don’t like the pool area and the beaches cheers