This was my 11th trip to TCI and my 7th time staying at OCW. My previous stays here have always been wonderful but this time, the young lady working the front desk was so rude and not helpful at all. She had a terrible attitude and acted as though i was an inconvenience.
The resort overall is nice, clean and in a great location. The staff at Solana are wonderful. Ndia at Solana is super friendly!