SpringHill Suites Dallas Arlington North

Very nice place to stay

Front Desk was very welcoming. Property is close to AT&T stadium.

The room was extremely hot the ac read 73 when we checked in but it had to be every bit of 80 degrees in there during the night I put the ac on 68 because I couldn’t stand the heat in the room .. around 2:30 am I decided to call the from desk and ask for help he stated he could only provide a box fan and he couldn’t move us because we were checking out that morning . During breakfast I asked for help again and the morning staff was unaware of what was going on in my room . I should have not stayed considering they had construction going on but i gave them the benefit of the doubt! Never again that made my stay terrible .. oh and not to mention someone else’s long hair in the shower !

Under construction & dirty

The Trolley to Globe Life Field was an unexpected treasure. Everyone at the hotel was friendly. The breakfast was great. Renovations were underway, so it will probably be better yet.

Staff was very friendly and facility was clean. Very convenient location to Globe life field.

Looked forward to breakfast so much to choose from, our room was clean and beds were comfortable. Staff were friendly and helpful.

There was no mention of construction when I booked and I have to say, I wouldn't have minded a little construction but there was no clear way to get to the front lobby and even the side doors were blocked part of the time. The whole space felt really sketchy as if something might collapse at any time.

Parts, including entrance, are under construction with workers everywhere and starting early on Saturday just outside the window. Room are nice but have very little sound proofing.

Convenient to stadiums n six flags

I enjoyed my stay the hotel was quiet and clean. However the hotel could use some renovations and there was construction going on outside so I believe they are working on these things. I was there for the Chris Brown concert and a shuttle company by the name of Paula's Shuttle Service provided excellent service and got me to and from the concert.

We stayed at SpringHill Suites in Arlington for the Chris Brown concert and really enjoyed our stay! The hotel was clean, comfortable, and conveniently located near the venue, which made everything super easy. The staff was friendly and helpful, and the atmosphere felt welcoming from the moment we checked in. We’ll definitely stay here again the next time we’re in Arlington!

When I arrived to that hotel I was assigned room number 323! I went in the room, the ac was on 67 & it was blazing hot & stuffy! I POLITELY & GENUINELY advised the lady @ the front desk & she switched me to room 341, all while acting annoyed! RM 341 was even worse in temperature and YES the ac was on & it had a mildew dirty smell! When I went back to complain, because it’s no reason I should make an exception to stay in filth with my grandkids and daughter, the young lady with the red wig on became very irate, belligerent, aggressive & started trying to attack ME as she was complaining that MY ENERGY was off! She threw the office phone at me! She called me all kinds explicit names. In the midst of all this, this lady was legit trying to attack me & the janitor/housekeeper had to hold her back from hitting me. She should never be allowed to greet another customer if she can’t handle complaints. I requested to cancel my own room & in conversation with someone else I stating I was going to The Sheraton! She then mumbled “Them rooms at the Sheraton too got d£¥men expensive & you won’t get in there”. This was by far the most degrading & disgusting hotel experience I have ever encountered & I will never ever not ever make an exception to book at a another Marriott Affiliated hotel. It was beyond nasty and utterly disgusting. & the mere thought that she felt I should have okay with her actions was even worse.

They had good customer service. It was a good space and very clean.

The wonderful greeting and kindness of our check-in was a real blessing on a tough day. We were spending the night close to hospital for a very ill family member. The clerk made the day much lighter and it was so appreciated

Went for a concert and they had an option for a shuttle service to and from globe life stadium!

Pool was filthy and closed most of the time, no towels were stocked either.

Beds were comfortable and breakfast was good and that's the best thing I can say about this stay. I called on check in day at 10:45 am to see if we could get a 2 hour early check in and how much it would be extra. The woman on the phone told me no charge but it would depend on availability and to call back after noon. I called back at 1:15 pm and a young gentleman named Jonathan said yes a room would be ready at 2pm. We get there and people were checking in right and left then i get up to the counter and a female employee jumps in and says nope check in is at 3pm. I told her I was told our room would be ready at 2 and it was 2. She said well he shouldn't have told you that, sorry. Which okay he made a mistake but they continued to check other people in but would not check us in. Then finally they told us at 2:30 that we could check in. We get up to the hall our room is on and ice machine is broken. Go into our room and there is not one working light in the sleeping area. There were lights on nightstand and on the bed itself but none of them worked. They gave us 3 towels even though we were a party of five. This is the most unprofessional and worst Marriott hotel I have ever stayed at. I will not be back.

Everything was clean and the food was good, the only thing that we we’re disappointed in was that we booked this specific hotel to get in the pool and it was closed..

The breakfast was great!