Super 8 by Wyndham Grand Prairie Southwest

Picture showed a jetted tub but there was none on site. Tried calling customer service regarding deceptive pictures and supervisor was not helpful or empathetic at all.

Needs major updates. Inside door handle on room came off. The paint in the room was cracked and need to be redone. The "breakfast" was very limited. Consisted of bread/toast and cereal. Would have like to see just a bit more.

We kept having issues with the toilet not flushing and a/c took too long to cool, however we still had a great time.

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I was close to several eating places

Could not stay in room it stunk like cigarettes so bad

The only this I didn’t care about was d breakfast choices. Not good

Muy agradable

We pulled our blankets back on both of our queen beds and both of them were covered in black hair. The shower had black hair in it the sink had black hair. The floors were not cleaned We found a pill on the floor. and yes, I said pictures of all of this and still the front desk did not offer me anything I had to ask for clean sheet for the beds. they told me to call to speak to the manager the next day and he was never there, so I never got to speak to him. I will never booked there again.

This was our second stay here. We choose this one because of its close proximity to the family we come to visit. However, we expected to be able to get a roller crib upon request as stated in the hotel description. I was informed that this hotel only has 2 and they were in use. Two is not enough. Please offer a chance to reserve one if necessary. Then have more on hand. I would gladly have paid an extra small fee to have the crib. It was hard to sleep as we had our 9 mo old grandchild with us. If I had known roller crib option was not available when u reserved this room, I would have chosen a different hotel. Otherwise, it was fine.

Although we booked non smoking room (which is newer building) we were told they were full so we were put in (they said) non smoking room in original building. As soon as we opened the door, the marijuana smell hit!!! We were traveling with 2 young children this time so I went back & told him I was refusing my stay in that room PERIOD! Once I raised my voice about marijuana smell in front of others, he suddenly had a room available in new building…We travel to Dallas several times each year & have been staying here about 4yrs now but never again. We’ve noticed this smell in smoking rooms we usually stay for past year or so & have just dealt with it since we didn’t spend much time in room anyway & kept febreeze with us. Traveling with children this time it was unacceptable & lying @ check in about availability was last straw with this place. Never again! To top it all off, guy @ desk barely spoke English so it made whole situation even harder! Add to that they’ll knock on your door @ 8am for housekeeping even when you ask in advance they don’t do that! There’s too many hotels in that same area to deal with this one!

Very convenient everything at a walking distance, the staff was very accommodating

Everything was fine no issues.

I read the comments about this property there is nothing bad about this property all the rooms are fairly decent clean no bed bugs no nothing friendly staff spacious parking this is a good hotel I wish people wouldn't make bad comments to try to bring the property down when it's actually a good hotel

me gusta

exelente

La habitación estaba ,muy sucia, olia horrible, su ubicacion es muy buena, si no mejoran la limpieza, y el desayuno no son como los otros hoteles solo es pan.

muy bien

They under renovations but need an extermimator they have bed bugs bad and do not care and " I didnt think this side had them no one complained" so they no its a problem. Still waiting to speak to manager no one know anything whem stuff hits the fan

The fire extinguisher in the ceiling were rusted and extremely dirty. The refrigerator didn’t work and when we contacted the front desk they hit the breaker in order to try and turn it on which didn’t work. Blow dryer and coffee pot were in operable. They cover had burn holes on them and the sheets had hair all over it . Overall experience not so great. I review hotels often as a content creator and I was extremely disappointed with this stay. They really should consider a renovation.