Everyone PLEASE STAY AWAY!! No a/c in the lobby or restaurants. Lobby is always full of time share representatives. So you can’t sit there and relax. staff especially the front is so rude. They will lie to your face even when you show proof. Night staff is the best. Rooms have mold. Cleaning ladies and servers are the best!!

O que mais me chateou foi o transporte entre hotel e aeroporto que era propaganda no site da hotéis.com e no hotel não havia. Pagamos 192 dólares para regressar ao aeroporto. Chamei hotéis.com e pediram para ver com o Hotel. Apesar do hotel ter o transporte alegaram que a hotéis.com teria que ter liberado. Enfim uma frustração desnecessária se estivesse claro na reserva que não teria transporte. Lamentável

Staff are always amazing

the hotel was very clean the food is too limited the staff put more attention to white people and the drinks was horrible and the servixss at the bars too

All the staff was so helpful and breakfast is good!

Amazing staff

Habitaciones limpias pero pocas amenidades. Lo que vale la pena decir es que el personal es extremadamente amable y dispuesto. Muy buen servicio.

The staff are really nice, decent food for an all inclusive, clean rooms and the water pressure is great. Wish they have a slide in the pool for the kids. Would definitely go back!

En general estuvo bien. La habitación es muy bonita

Not much to like, poor service

Family-friendly

This is a good resort if you have kids or are older and want a cheaper getaway if you’re young turn and want to turn out, this is not the place for you

Excelente trato del personal, felicitaciones para Edgar de la recepción, super amable y lindo , felicitaciones para Oscar de bar del lobby súper atento y amable.

Toda la comida de 10

Muy bueno con vista al mar hermoso

Quarto maravilhoso. Restaurantes muito bons. Equipe de funcionários também, em especial na Recepção. Poderia ter uma piscina maior e mais opções de acomodações na praia.

The view of the ocean is great

Todo bien buena vista al mar comida regular avitaciones limpias buena atención

I was very disappointed with my stay at this hotel. We paid a significant amount for the room and even more to upgrade to the all-inclusive package, expecting to be able to enjoy the hotel’s amenities during our stay. However, we quickly discovered that many of the facilities advertised were not actually available to guests. When we tried to book services such as massages or use certain facilities like the gym, we were told these were only accessible if you became a member. This wasn’t a normal hotel membership either — it required paying for a separate membership that lasts five years. This felt very misleading, as these amenities appear to be part of the hotel experience but are not actually available to regular guests. On top of this, the food and drinks included in the all-inclusive package were very disappointing and well below the standard we expected for the price we paid. Overall, the experience did not match the expectations set by the hotel’s advertising. We paid a premium expecting a relaxing, full-service stay, but instead felt that many things were restricted or not worth the cost. Future guests should be made aware of these limitations before booking.

Yes