Hi i stay there for 1 night. Location wise no doubt is very convenient it is just right beside Cologne Station. 1 minute walk. And it is opposite the cologne cathedral. I got upgraded for free to a better room with a window view facing the cologne cathedral. The room was classic but a little bit old on the furniture. But it is very spacious with a living room no complain there. I was very please with their friendly customer service and they gave us an extra bed for free for my 9yr old & a baby box for my 5yr old. And with little bunny doll & some kids toiletries. My whole family was very please with the room and the service. I will greatly recommend this hotel to anyone who is visiting cologne. Cheers

I stayed with my family in 2 rooms, and there were many little but very nice, attentive items in the rooms especially for family with kids that showed how the hotel really paid attention to their guests. When we checked in, accidentally one of the staff broke the wheel of my luggage and the manager in charge automatically gave us refund for the new luggage without much problem. All the staff was very warm, full of smile and professional, the service was excellent!

Kanon

Extremely friendly staffs~ great location!

Alles bestens!

could have been better with pool and massage room.

Fantastic hotel, excellent service, staff very helpful, breakfast excellent, location perfect.

Large elegantly appointed room with every amenity you could hope for. Hotel was a three minute walk from the train station. Cozy little bar on site. Walkable to multiple restaurants.

The bellman met us at the train station and helped us transport our luggage upon check out and departure. This was an amazing service. The rooms are beautifully appointed and the beds very comfortable. The service was amazing and the staff helpful and friendly.

Rooms are clean and spacious, staff is top and wonderful in all aspects, Breakfast is great, good quality and many options are available, location of the hotel is sublime, everything is within walking distance

Yes

Expensive but marvelous breakfast, served in a lovely room and staffed with attentive staff. Ideally located 2 minutes from the train station and immediately across from Cologne Cathedral. 5-star property and service.

Serviço excelente , quarto confortável , bem espaçoso ! Café da manhã maravilhoso e restaurantes do hotel como excelentes pratos ! Funcionários muito simpáticos !

The staff was very welcoming and accommodating. My daughter’s ankle was severely bruised when we arrived. She was immediately given a place to sit with a towel and bag of ice. The staff attended to her every need. We arrived before check in. No problem. The housekeeping staff was asked to prepare our suite as soon as possible. It took about 20 minutes and we were escorted to a beautiful suite where she continued take care of her ankle. It was first class service in so many ways. We were spoiled with every expectation being met. The hotel is centrally located to the Alt Stadt (Old Town). The twin dome Cathedral, the main railway center, restaurants, brand name boutique shops, lined the quaint streets. My favorite authentic German restaurant and pub is Früh also located within a short walking distance.

We splurged, and it was worth it!

Best location. Friendly and well trained staff, generous service & amenities. Special compliments to Front Office, Housekeeping and senior doorman. Room is very spacious, bright, comfortable and super clean.

Clean room, great staff, beautiful restaurant.

Great room. Great staff. Amazing breakfast!

Das Personal war spitze!

We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!