Hi i stay there for 1 night. Location wise no doubt is very convenient it is just right beside Cologne Station. 1 minute walk. And it is opposite the cologne cathedral. I got upgraded for free to a better room with a window view facing the cologne cathedral. The room was classic but a little bit old on the furniture. But it is very spacious with a living room no complain there. I was very please with their friendly customer service and they gave us an extra bed for free for my 9yr old & a baby box for my 5yr old. And with little bunny doll & some kids toiletries. My whole family was very please with the room and the service. I will greatly recommend this hotel to anyone who is visiting cologne. Cheers

I stayed with my family in 2 rooms, and there were many little but very nice, attentive items in the rooms especially for family with kids that showed how the hotel really paid attention to their guests. When we checked in, accidentally one of the staff broke the wheel of my luggage and the manager in charge automatically gave us refund for the new luggage without much problem. All the staff was very warm, full of smile and professional, the service was excellent!

Great location, in a newly renovated beautifully appointed hotel.

My wife and I travel extensively staying at 4 and 5 star properties. I will never stay at this hotel !!! Before booking this hotel I recommend checking out other properties that are newer - cleaner and bug free. After traveling for 35 years - I have never written a review like this. The pictures do look great when booking.

Great staff and central location

Elegant, a bit pricey, but worth every penny. Location is phenomenal - 2 minute walk from the train station and directly across the street from the awesome Gothic masterpiece Koln Cathedral.

Charming, elegant, comfortable hotel. Some rooms are modern while others are a bit dated but all comfortable. The first room I checked into was modern but had an issue with the AC so I was moved to a larger, older room. The staff was responsive and solved the issue promptly. Great location. Would stay again.

The staff was friendly and attentive. We frequented the bar several times and the drinks and food were excellent. The hotel is renovating the kitchen which was under our room. The work awakened us at 7:30 each morning which was startling. I wrote to the manager who wrote a nice note of apology and gave us an afternoon treat and two drink vouchers. Is it weren't for the construction noise, the stay woukd have been excellent.

It’s a beautiful hotel right in the center of the city. I was just passing through, on the way to Austria, so I only stayed for one night. I would have liked to stayed for longer. Maybe next time. The staff were very polite and helpful. Buffet breakfast was quite nice. I highly recommend this hotel to anyone.

Very clean and nice. Good accesibility to central station.

Fantastic location, just steps from the train station and with a view of the cathedral.

Staff was anazing

Beautiful hotel with spacious rooms and super staff! Skip the buffet breakfast. We had poached and scrambled eggs both with large chunks of shells we didn’t eat. Ordered pancakes to share and received 2 thumb size pancakes with hard bagel texture. We are American and love breakfast buffets but not this one that was very expensive at a 5 star hotel.

Kanon

Extremely friendly staffs~ great location!

Alles bestens!

could have been better with pool and massage room.

Fantastic hotel, excellent service, staff very helpful, breakfast excellent, location perfect.

Large elegantly appointed room with every amenity you could hope for. Hotel was a three minute walk from the train station. Cozy little bar on site. Walkable to multiple restaurants.

The bellman met us at the train station and helped us transport our luggage upon check out and departure. This was an amazing service. The rooms are beautifully appointed and the beds very comfortable. The service was amazing and the staff helpful and friendly.