Hi i stay there for 1 night. Location wise no doubt is very convenient it is just right beside Cologne Station. 1 minute walk. And it is opposite the cologne cathedral. I got upgraded for free to a better room with a window view facing the cologne cathedral. The room was classic but a little bit old on the furniture. But it is very spacious with a living room no complain there. I was very please with their friendly customer service and they gave us an extra bed for free for my 9yr old & a baby box for my 5yr old. And with little bunny doll & some kids toiletries. My whole family was very please with the room and the service. I will greatly recommend this hotel to anyone who is visiting cologne. Cheers

I stayed with my family in 2 rooms, and there were many little but very nice, attentive items in the rooms especially for family with kids that showed how the hotel really paid attention to their guests. When we checked in, accidentally one of the staff broke the wheel of my luggage and the manager in charge automatically gave us refund for the new luggage without much problem. All the staff was very warm, full of smile and professional, the service was excellent!

Excellent Hotel with very good location

Excellent hotel, it’s my second time I love it

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

Room and breakfast is great, so is the service overall

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.

Great location. Helpful staff.

Super freundliches Personal, Service und Frühstück top, sehr schönes Zimmer Gerne wieder

Wir hatten einen einen super Aufenthalt und das personal ist vom ersten bis zum letzten Moment unglaublich engagiert und nett. Danke, wir kommen sicher wieder!

The beds are super comfortable. Excellent location.

It was the perfect distance to the legendary Cologne Cathedral

fantastisk hotell, nydelig flott, herskapelig og flott holdt. nydelige rom, fantastisk personale og perfekt beliggenhet! skal vitilbake til Køln, skal vi bo her igjen, uten tvil!

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

All staff were superb. Welcoming, efficient and nothing too much trouble.

Gorgeous hotel. Staff was so friendly and accommodating, wish we could have stayed longer.

Very attentive staff

Alles perfekt !

Lovely hotel and can’t beat the location. Will stay again and highly recommend.

Amazing hotel with view of the Cathedral. The staff was always so helpful and friendly. Many thanks