Excelsior Hotel Ernst am Dom

Hotel
9,4
/10
Istimewa
998 ulasan

Kesan Menginap Tamu Lain

Farah

10,0
/ 10
We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!
Lihat terjemahan

Terry

10,0
/ 10
Hi i stay there for 1 night. Location wise no doubt is very convenient it is just right beside Cologne Station. 1 minute walk. And it is opposite the cologne cathedral. I got upgraded for free to a better room with a window view facing the cologne cathedral. The room was classic but a little bit old on the furniture. But it is very spacious with a living room no complain there. I was very please with their friendly customer service and they gave us an extra bed for free for my 9yr old & a baby box for my 5yr old. And with little bunny doll & some kids toiletries. My whole family was very please with the room and the service. I will greatly recommend this hotel to anyone who is visiting cologne. Cheers
Lihat terjemahan

Tania

10,0
/ 10
I stayed with my family in 2 rooms, and there were many little but very nice, attentive items in the rooms especially for family with kids that showed how the hotel really paid attention to their guests. When we checked in, accidentally one of the staff broke the wheel of my luggage and the manager in charge automatically gave us refund for the new luggage without much problem. All the staff was very warm, full of smile and professional, the service was excellent!
Lihat terjemahan
Area Akomodasi
Lihat Peta
Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667

Fasilitas Utama

Selengkapnya
Restoran
Resepsionis 24 Jam
Parkir
WiFi
Lift
Excelsior Hotel Ernst am Dom berada di Innenstadt. Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.
Selengkapnya
Berhasil login!
Sekarang kamu bisa menikmati berbagai keuntungan termasuk pilihan bayar dekat tanggal menginap!

Info Lokasi di sekitar Excelsior Hotel Ernst am Dom

Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667
Temukan Tempat Lainnya
Lainnya Excelsior Hotel Ernst am Dom
Lainnya 2 Excelsior Hotel Ernst am Dom

Lebih Lanjut tentang Excelsior Hotel Ernst am Dom

Lokasi


Excelsior Hotel Ernst am Dom berada di Innenstadt.

Tentang Excelsior Hotel Ernst am Dom

Kualitas pelayanan super, ditambah berbagai fasilitas unggulan akan membuat saat-saat menginap di sini menjadi sebuah pengalaman berkesan yang luar biasa.

Pusat kebugaran menjadi salah satu fasilitas yang wajib Anda coba saat menginap di tempat ini.

Resepsionis siap 24 jam untuk melayani proses check-in, check-out dan kebutuhan Anda yang lain. Jangan ragu untuk menghubungi resepsionis, kami siap melayani Anda.

Terdapat restoran yang menyajikan menu lezat ala Excelsior Hotel Ernst am Dom khusus untuk Anda.

Excelsior Hotel Ernst am Dom adalah akomodasi dengan fasilitas baik dan kualitas pelayanan memuaskan menurut sebagian besar tamu.

Nikmati pelayanan mewah dan pengalaman tak terlupakan ala Excelsior Hotel Ernst am Dom selama Anda menginap di sini.

Semua Fasilitas di Excelsior Hotel Ernst am Dom

Lainnya Excelsior Hotel Ernst am Dom
Lainnya

Servis Hotel

  • Laundry
  • Jasa tur
  • Staff multibahasa
  • Check-in ekspress
  • Surat kabar di lobby
  • Fasilitas nikah
  • Penitipan bagasi
  • Check-out ekspress
  • Resepsionis 24 jam
  • Concierge/layanan tamu

Umum

  • Area merokok
  • Banquet
  • Aula
  • Parkir (berbayar)
  • Teras

Fasilitas Publik

  • OTHER
  • Kopi/teh di lobby
  • Lift
  • Restoran
  • Brankas

Fasilitas Bisnis

  • Fasilitas rapat
  • Ruang rapat
  • Ruang rapat
  • Fasilitas bisnis
  • Ruang sidang

Kegiatan Lainnya

  • Toko/pusat belanja
  • Sauna
  • Mandi uap

Transportasi

  • Limosin/mobil
  • Parkir valet berbiaya

Makanan dan Minuman

  • Bar
  • Sarapan

Konektivitas

  • Internet Kamar
  • WiFi gratis

Jasa Antar Jemput

  • Antar-jemput bandara berbiaya
  • Jemputan stasiun kereta

Fasilitas Ramah Keluarga

  • Jasa pengasuh anak (berbayar)

Olahraga & Rekreasi

  • Pusat kebugaran

Kebijakan Akomodasi & Informasi Umum di Excelsior Hotel Ernst am Dom

Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
  • Biaya untuk sarapan prasmanan: sekitar EUR 52 per orang
  • Biaya antar jemput bandara: EUR 65.00 per kendaraan (satu arah)
  • Biaya parkir sendiri: EUR 29 per hari
  • Biaya parkir valet: EUR 29 per hari (fasilitas khusus untuk keluar/masuk)
  • Biaya hewan peliharaan: EUR 30 per hewan, per malam
  • Hewan pemandu tidak dikenakan biaya
  • Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)
  • Biaya kasur lipat: EUR 120.0 per malam

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Pajak kota/lokal yang berlaku sebesar 5.35 persen akan dikenakan

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

  • Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
  • Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
  • Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
  • Properti ini menerima kartu kredit dan uang tunai
  • Tersedia transaksi non-tunai
  • Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, dan P3K

Properti ini menawarkan transportasi dari stasiun kereta api (dapat dikenakan biaya tambahan). Tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.Resepsionis akan menyambut tamu saat kedatangan di properti. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.

Hotel only accepts guests with minimum age of 18

Waktu Check-in/Check-out

Check-in:
15:00 - 05:30
Check-out:
Sebelum 12:00
Hotel policy is not yet available.

Informasi Umum

Fasilitas Populer
Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift
Waktu Check-In/Check-Out
Dari 15:00 - 05:30 - sampai 12:00
Ketersediaan Sarapan
Ya, hotel memiliki kamar yang menyediakan sarapan
Kamar yang tersedia di Excelsior Hotel Ernst am Dom
133
Lantai yang tersedia di Excelsior Hotel Ernst am Dom
6
Fasilitas lainnya di Excelsior Hotel Ernst am Dom
Laundry, Jasa tur, Staff multibahasa, Check-in ekspress, Surat kabar di lobby

Pertanyaan yang sering ditanyakan di Excelsior Hotel Ernst am Dom

Fasilitas apa saja yang tersedia di Excelsior Hotel Ernst am Dom?
Excelsior Hotel Ernst am Dom memiliki fasilitas terbaik seperti: Restoran, Resepsionis 24 Jam, Parkir, WiFi, Lift. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Excelsior Hotel Ernst am Dom?
Waktu untuk check-in di Excelsior Hotel Ernst am Dom adalah mulai dari pukul 15:00 - 05:30 sedangkan waktu check-out paling lambat pukul Sebelum 12:00
Apakah Excelsior Hotel Ernst am Dom menyediakan sarapan?
Iya, Excelsior Hotel Ernst am Dom menyediakan sarapan. Namun kamu perlu memilih kamar dengan sarapan atau harus membayar biaya tambahan jika kamu memesan kamar tanpa sarapan.
Hotel bintang berapa Excelsior Hotel Ernst am Dom?
Excelsior Hotel Ernst am Dom memiliki 5.0 bintang
Ada berapa lantai yang tersedia di Excelsior Hotel Ernst am Dom?
Excelsior Hotel Ernst am Dom memiliki 6 kamar
Lihat Semua

Review dari Tamu Lainnya di Excelsior Hotel Ernst am Dom

9,4
Istimewa
Dari 998 review
Kebersihan

9,6

Kenyamanan Kamar

9,4

Lokasi

9,8

Pelayanan dan Fasilitas

9,6

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Excelsior Hotel Ernst am Dom

Jumlah review per halaman
20
40
Review teratas
Terry
10,0
/10
Diulas 409 minggu lalu

Expedia Group verified review

Hi i stay there for 1 night. Location wise no doubt is very convenient it is just right beside Cologne Station. 1 minute walk. And it is opposite the cologne cathedral. I got upgraded for free to a better room with a window view facing the cologne cathedral. The room was classic but a little bit old on the furniture. But it is very spacious with a living room no complain there. I was very please with their friendly customer service and they gave us an extra bed for free for my 9yr old & a baby box for my 5yr old. And with little bunny doll & some kids toiletries. My whole family was very please with the room and the service. I will greatly recommend this hotel to anyone who is visiting cologne. Cheers
Read More
Tania
10,0
/10
Diulas 457 minggu lalu

Expedia Group verified review

I stayed with my family in 2 rooms, and there were many little but very nice, attentive items in the rooms especially for family with kids that showed how the hotel really paid attention to their guests. When we checked in, accidentally one of the staff broke the wheel of my luggage and the manager in charge automatically gave us refund for the new luggage without much problem. All the staff was very warm, full of smile and professional, the service was excellent!
Read More
Andreas
10,0
/10
Diulas 13 minggu lalu

Hotels.com verified review

Das Personal war spitze!
Farah
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!
Leeora
2,0
/10
Diulas 18 minggu lalu

Hotels.com verified review

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.
Read More
silke
icon-Wisata
Wisata
10,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

Alles perfekt, die Lage, das Personal die Ausstattung…..
Illian
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
David
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Suddhasil
10,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
gena
10,0
/10
Diulas 21 minggu lalu

Hotels.com verified review

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
Read More
Rebecca
10,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

Beautiful hotel
Paul
10,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

Great service! Will stay again!!
netanel
10,0
/10
Diulas 25 minggu lalu

Hotels.com verified review

Everything
Stefan
icon-Wisata
Wisata
10,0
/10
Diulas 25 minggu lalu

Expedia Group verified review

Top!!
Jayne
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 25 minggu lalu

Hotels.com verified review

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.
Arthur
10,0
/10
Diulas 26 minggu lalu

Expedia Group verified review

Incredible location … an amazing hotel with phenomenal service!!!
John
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

Excellent Hotel with very good location
John
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

Excellent hotel, it’s my second time I love it
Warren
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 28 minggu lalu

Hotels.com verified review

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.
Read More
Chig Wee
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 28 minggu lalu

Hotels.com verified review

Room and breakfast is great, so is the service overall
Jumlah review per halaman
20
40

Siap wujudkan perjalananmu?

Buat Pesanan Sekarang
Lainnya 4 Excelsior Hotel Ernst am Dom

Disclaimer

Disclaimer: Adalah tanggung jawab hotel untuk memastikan akurasi foto hotel. Traveloka.com tidak bertanggung jawab atas ketidak-akuratan foto hotel. Harga kamar yang ditampilkan adalah untuk tamu dewasa. Anak-anak mungkin akan dianggap sebagai tamu dewasa dan dikenakan biaya penuh kecuali jika tertera sebaliknya. Harga kamar belum termasuk sarapan dan sarapan akan dikenakan biaya oleh hotel kecuali jika tertera sebaliknya.
9,4
Istimewa
Dari 998 review
Kebersihan

9,6

Kenyamanan Kamar

9,4

Lokasi

9,8

Pelayanan dan Fasilitas

9,6

Urutkan dari
Paling Relevan
Preferensi
Lihat Semua

Review Traveler Excelsior Hotel Ernst am Dom

Jumlah review per halaman
20
40
Review teratas
Terry
10,0
/10
Diulas 409 minggu lalu

Expedia Group verified review

Hi i stay there for 1 night. Location wise no doubt is very convenient it is just right beside Cologne Station. 1 minute walk. And it is opposite the cologne cathedral. I got upgraded for free to a better room with a window view facing the cologne cathedral. The room was classic but a little bit old on the furniture. But it is very spacious with a living room no complain there. I was very please with their friendly customer service and they gave us an extra bed for free for my 9yr old & a baby box for my 5yr old. And with little bunny doll & some kids toiletries. My whole family was very please with the room and the service. I will greatly recommend this hotel to anyone who is visiting cologne. Cheers
Read More
Tania
10,0
/10
Diulas 457 minggu lalu

Expedia Group verified review

I stayed with my family in 2 rooms, and there were many little but very nice, attentive items in the rooms especially for family with kids that showed how the hotel really paid attention to their guests. When we checked in, accidentally one of the staff broke the wheel of my luggage and the manager in charge automatically gave us refund for the new luggage without much problem. All the staff was very warm, full of smile and professional, the service was excellent!
Read More
Andreas
10,0
/10
Diulas 13 minggu lalu

Hotels.com verified review

Das Personal war spitze!
Farah
icon-Wisata dengan Anak
Wisata dengan Anak
10,0
/10
Diulas 16 minggu lalu

Expedia Group verified review

We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!
Leeora
2,0
/10
Diulas 18 minggu lalu

Hotels.com verified review

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.
Read More
silke
icon-Wisata
Wisata
10,0
/10
Diulas 19 minggu lalu

Expedia Group verified review

Alles perfekt, die Lage, das Personal die Ausstattung…..
Illian
icon-Wisata Liburan Keluarga
Wisata Liburan Keluarga
10,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
David
icon-Wisata dengan Pasangan
Wisata dengan Pasangan
6,0
/10
Diulas 20 minggu lalu

Expedia Group verified review

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Suddhasil
10,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
gena
10,0
/10
Diulas 21 minggu lalu

Hotels.com verified review

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
Read More
Rebecca
10,0
/10
Diulas 21 minggu lalu

Expedia Group verified review

Beautiful hotel
Paul
10,0
/10
Diulas 23 minggu lalu

Expedia Group verified review

Great service! Will stay again!!
netanel
10,0
/10
Diulas 25 minggu lalu

Hotels.com verified review

Everything
Stefan
icon-Wisata
Wisata
10,0
/10
Diulas 25 minggu lalu

Expedia Group verified review

Top!!
Jayne
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 25 minggu lalu

Hotels.com verified review

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.
Arthur
10,0
/10
Diulas 26 minggu lalu

Expedia Group verified review

Incredible location … an amazing hotel with phenomenal service!!!
John
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

Excellent Hotel with very good location
John
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 27 minggu lalu

Expedia Group verified review

Excellent hotel, it’s my second time I love it
Warren
icon-Perjalanan Bisnis
Perjalanan Bisnis
10,0
/10
Diulas 28 minggu lalu

Hotels.com verified review

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.
Read More
Chig Wee
icon-Teman dan Keluarga
Teman dan Keluarga
10,0
/10
Diulas 28 minggu lalu

Hotels.com verified review

Room and breakfast is great, so is the service overall
Jumlah review per halaman
20
40