Excelsior Hotel Ernst am Dom

Hotels
9.4
/10
Exceptional
998 reviews

What Guests Say About Their Stay

Illian

10.0
/ 10
This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3

Suddhasil

10.0
/ 10
room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

gena

10.0
/ 10
The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
In the Area
See Map
Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Excelsior Hotel Ernst am Dom is located in area / city Innenstadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Excelsior Hotel Ernst am Dom Address: Map & Location

Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667
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Discover More About Excelsior Hotel Ernst am Dom

Location


Excelsior Hotel Ernst am Dom is located in area / city Innenstadt.

About Excelsior Hotel Ernst am Dom

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Excelsior Hotel Ernst am Dom exclusively for you.

Excelsior Hotel Ernst am Dom is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Excelsior Hotel Ernst am Dom.

All facilities in Excelsior Hotel Ernst am Dom

Others Excelsior Hotel Ernst am Dom
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Business center
  • Conference rooms

Things to Do

  • Shops
  • Sauna
  • Steam room

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Family-friendly Facilities

  • Babysitting & childcare (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Excelsior Hotel Ernst am Dom

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Excelsior Hotel Ernst am Dom
133
Number of floors in Excelsior Hotel Ernst am Dom
6
Another facilities in Excelsior Hotel Ernst am Dom
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Excelsior Hotel Ernst am Dom

What are available facilities at Excelsior Hotel Ernst am Dom?
There are top facilites at Excelsior Hotel Ernst am Dom such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Excelsior Hotel Ernst am Dom?
Check-in time at Excelsior Hotel Ernst am Dom is staring from 15:00 - 05:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Excelsior Hotel Ernst am Dom provide breakfast?
Yes, Excelsior Hotel Ernst am Dom provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Excelsior Hotel Ernst am Dom?
Excelsior Hotel Ernst am Dom is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Excelsior Hotel Ernst am Dom have?
Excelsior Hotel Ernst am Dom has 6 floors.
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More Reviews from Other Guests in Excelsior Hotel Ernst am Dom

9.4
Exceptional
From 998 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.8

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Excelsior Hotel Ernst am Dom

Number of reviews per page
20
40
Top reviews
Illian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Suddhasil
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
gena
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
Read More
Rebecca
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel
Paul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service! Will stay again!!
netanel
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything
Jayne
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.
Arthur
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Incredible location … an amazing hotel with phenomenal service!!!
John
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent Hotel with very good location
John
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel, it’s my second time I love it
Warren
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.
Read More
Chig Wee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room and breakfast is great, so is the service overall
Martin
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.
Claudia
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location. Helpful staff.
Manuel
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The beds are super comfortable. Excellent location.
Heidi
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was the perfect distance to the legendary Cologne Cathedral
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

All staff were superb. Welcoming, efficient and nothing too much trouble.
Megan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Gorgeous hotel. Staff was so friendly and accommodating, wish we could have stayed longer.
Phillip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very attentive staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Excelsior Hotel Ernst am Dom

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 998 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Excelsior Hotel Ernst am Dom

Number of reviews per page
20
40
Top reviews
Illian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Suddhasil
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
gena
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
Read More
Rebecca
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel
Paul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service! Will stay again!!
netanel
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Everything
Jayne
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.
Arthur
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Incredible location … an amazing hotel with phenomenal service!!!
John
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent Hotel with very good location
John
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel, it’s my second time I love it
Warren
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.
Read More
Chig Wee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room and breakfast is great, so is the service overall
Martin
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.
Claudia
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location. Helpful staff.
Manuel
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The beds are super comfortable. Excellent location.
Heidi
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was the perfect distance to the legendary Cologne Cathedral
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

All staff were superb. Welcoming, efficient and nothing too much trouble.
Megan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Gorgeous hotel. Staff was so friendly and accommodating, wish we could have stayed longer.
Phillip
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very attentive staff
Number of reviews per page
20
40