How many rooms does Excelsior Hotel Ernst am Dom have?

Excelsior Hotel Ernst am Dom has 133 rooms in total.

Is there parking at Excelsior Hotel Ernst am Dom?

Yes, Excelsior Hotel Ernst am Dom provides a car park. Please contact the property directly for more details.

Does Excelsior Hotel Ernst am Dom provide airport transfer?

Yes, Excelsior Hotel Ernst am Dom provides airport transfer upon request. Please contact the property directly for more details.

What are the guest reviews for Excelsior Hotel Ernst am Dom?

Excelsior Hotel Ernst am Dom is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Excelsior Hotel Ernst am Dom

Name: Excelsior Hotel Ernst am Dom
Address: Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667, Trankgasse 1-5 / Domplatz, Cologne district, 50667, Germany
Rating: 9.4

Hotels

9.4

/10

Exceptional

998 reviews

What Guests Say About Their Stay

Farah

10.0

/ 10

We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!

Illian

10.0

/ 10

This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3

Suddhasil

10.0

/ 10

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful

In the Area

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Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Excelsior Hotel Ernst am Dom is located in area / city Innenstadt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Excelsior Hotel Ernst am Dom

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What's around Excelsior Hotel Ernst am Dom

Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667

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Discover More About Excelsior Hotel Ernst am Dom

General

Near Hohe Strasse

Location

With a stay at Excelsior Hotel Ernst am Dom, you'll be centrally located in Cologne, steps from Cologne Cathedral and a short 5-minute drive from LANXESS Arena. This family-friendly hotel is 14.3 mi (23 km) from Phantasialand and 2.4 mi (3.9 km) from Cologne Trade Fair Grounds.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hohe Strasse - 0.1 km / 0.1 mi
Pixie Fountain - 0.3 km / 0.2 mi
Galerie Der Spiegel - 0.3 km / 0.2 mi
Cologne Cathedral - 0.3 km / 0.2 mi
Museum Ludwig - 0.3 km / 0.2 mi
Wallraf Square - 0.3 km / 0.2 mi
Musical Dome - 0.4 km / 0.2 mi
Romano-Germanic Museum - 0.4 km / 0.3 mi
Cologne City Museum - 0.4 km / 0.3 mi
Kolumba - 0.5 km / 0.3 mi
Hohenzollern Bridge - 0.5 km / 0.3 mi
National Socialist Documentation Center - 0.5 km / 0.3 mi
Cologne Philharmonic - 0.5 km / 0.3 mi
Old Market - 0.5 km / 0.3 mi
Archaeological Zone Roman Praetorium - 0.6 km / 0.4 mi

The nearest airports are:
Cologne - Bonn Airport (CGN) - 15.5 km / 9.6 mi
Düsseldorf Intl. Airport (DUS) - 61.2 km / 38.1 mi
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 60.2 km / 37.4 mi

The preferred airport for Excelsior Hotel Ernst am Dom is Cologne - Bonn Airport (CGN).

Facilities

Enjoy recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Business Facilities

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Cologne? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 6 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining

Grab a bite at Hanse Stube, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 133 individually decorated guestrooms, featuring tablet computers and free minibar items. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Excelsior Hotel Ernst am Dom

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Hotel Services

Laundry service
Multilingual staff
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
24-hour Receptionist
Concierge

General

Smoking area
Banquet
Ballroom
Parking
Terrace

Things to Do

Shops
Sauna
Steam room

Transportation

Limo or town car service
Airport transfer
Valet parking

Public Facilities

Coffee/tea in lobby
Elevator
Safety deposit box

Business Facilities

Meeting rooms
Business facilities
Conference rooms

Connectivity

LAN Internet
Free WiFi

Kids and Pets

Children facilities

Food and Drinks

Breakfast

Shuttle Service

Train station pickup

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Excelsior Hotel Ernst am Dom

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

15:00 - 05:30

Check-out:

Before 12:00

Pets

Service Animals Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Cashless transactions are available, Property does not offer onsite COVID-19 testing

Fee for buffet breakfast: approximately EUR 52 per person
Airport shuttle fee: EUR 65.00 per vehicle (one-way)
Self parking fee: EUR 29 per day
Valet parking fee: EUR 29 per day (in/out privileges)
Pet fee: EUR 55 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 05:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Excelsior Hotel Ernst am Dom	133
Number of floors in Excelsior Hotel Ernst am Dom	6
Another facilities in Excelsior Hotel Ernst am Dom	Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Excelsior Hotel Ernst am Dom

What are available facilities at Excelsior Hotel Ernst am Dom?

There are top facilites at Excelsior Hotel Ernst am Dom such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Excelsior Hotel Ernst am Dom?

The standard check-in time at Excelsior Hotel Ernst am Dom is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00

Does Excelsior Hotel Ernst am Dom provide breakfast?

Yes, Excelsior Hotel Ernst am Dom provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Excelsior Hotel Ernst am Dom have?

Excelsior Hotel Ernst am Dom is a 5.0-star hotel.

How many floors does Excelsior Hotel Ernst am Dom have?

Excelsior Hotel Ernst am Dom has 6 floors.

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More Reviews from Other Guests in Excelsior Hotel Ernst am Dom

Overall Ratings & Reviews Excelsior Hotel Ernst am Dom

Other sources (998)

9.4

Exceptional

From 998 reviews

Cleanliness

9.6

Room Comfort

9.4

Location

9.8

Service and Facilites

9.6

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Traveler Reviews Excelsior Hotel Ernst am Dom

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Top reviews

Rachel

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great room. Great staff. Amazing breakfast!

Farah

Leisure with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

We absolutely loved this hotel stay! Staff was wonderful. They treated our son like a prince! Close to train station, cathedral, shopping, and dining. Will stay here again for sure!

Leeora

with Partner

2.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.

Illian

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

David

Leisure with Partner

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.

Suddhasil

10.0

/10

Reviewed 24 week(s) ago

Everything

Jayne

Business

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.

Arthur

10.0

/10

Reviewed 29 week(s) ago

It was the perfect distance to the legendary Cologne Cathedral

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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