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Excelsior Hotel Ernst am Dom

Hotel
9.4
/10
Cemerlang
998 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Illian

10.0
/ 10
This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
Lihat terjemahan

Suddhasil

10.0
/ 10
room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
Lihat terjemahan

gena

10.0
/ 10
The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
Lihat terjemahan
Di Kawasan
Lihat Peta
Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667

Kemudahan Utama

Lihat Lebih
Restoran
Meja Depan 24 jam
Parkir
WiFi
Lif
Excelsior Hotel Ernst am Dom terletak di kawasan / bandar Innenstadt. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Excelsior Hotel Ernst am Dom

Trankgasse 1-5 / Domplatz, Cologne, Nordrhein-Westfalen, Germany, 50667
Temui Lebih Banyak Tempat
Lain-lain Excelsior Hotel Ernst am Dom
Lain-lain 2 Excelsior Hotel Ernst am Dom

Ketahui Lebih Lanjut Mengenai Excelsior Hotel Ernst am Dom

Lokasi


Excelsior Hotel Ernst am Dom terletak di kawasan / bandar Innenstadt.

Tentang Excelsior Hotel Ernst am Dom

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari Excelsior Hotel Ernst am Dom eksklusif untuk anda.

Excelsior Hotel Ernst am Dom adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di Excelsior Hotel Ernst am Dom.

Semua kemudahan dari Excelsior Hotel Ernst am Dom

Lain-lain Excelsior Hotel Ernst am Dom
Lain-lain

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Lawatan
  • Kakitangan berbilang bahasa
  • Daftar masuk ekspres
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Kawasan merokok
  • Bankuet
  • Dewan besar
  • Parkir (surcaj)
  • Teres

Kemudahan Umum

  • OTHER
  • Kopi/teh di lobi
  • Lif
  • Restoran
  • Peti keselamatan

Kemudahan Perniagaan

  • Kemudahan mesyuarat
  • Bilik persidangan
  • Bilik mesyuarat
  • Pusat perniagaan
  • Bilik persidangan

Aktiviti

  • Kedai
  • Sauna
  • Bilik wap

Pengangkutan

  • Perkhidmatan limo atau kereta bandar
  • Parkir valet dengan surcaj

Makanan dan Minuman

  • Bar
  • Sarapan

Kemudahan Internet

  • Internet LAN
  • WiFi percuma

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj
  • Pengambilan dari stesen kereta api

Mesra Keluarga

  • Penjagaan kanak-kanak & bayi (surcaj)

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Excelsior Hotel Ernst am Dom

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.
  • Fi untuk sarapan bufet: kira-kira EUR 52 seorang
  • Bayaran pengangkutan ulang-alik lapangan terbang: EUR 65.00 setiap kenderaan (sehala)
  • Bayaran letak kenderaan sendiri: EUR 29 sehari
  • Fi letak kenderaan valet: EUR29 sehari (keistimewaan masuk/keluar)
  • Bayaran haiwan kesayangan: EUR 30 setiap haiwan kesayangan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Bayaran katil lipat simpan: EUR 120.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Kadar bandar raya/tempatan yang berkuat kuasa sebanyak 5.35 peratus akan dikenakan

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit dan wang tunai
  • Transaksi tanpa tunai tersedia
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, dan alat pertolongan cemas

Hartanah ini menawarkan pengangkutan pindahan dari stesen kereta api (surcaj boleh dikenakan). Tetamu mesti menghubungi hartanah dengan butiran ketibaan sebelum perjalanan, menggunakan maklumat hubungan pada pengesahan tempahan. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Hotel only accepts guests with minimum age of 18

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 05:30
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 05:30 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Excelsior Hotel Ernst am Dom
133
Bilangan tingkat di Excelsior Hotel Ernst am Dom
6
Fasilitas lain di Excelsior Hotel Ernst am Dom
Perkhidmatan dobi, Lawatan, Kakitangan berbilang bahasa, Daftar masuk ekspres, Suratkhabar di lobi

Soalan lazim tentang Excelsior Hotel Ernst am Dom

Apa facilities yang tersedia di Excelsior Hotel Ernst am Dom?
Berikut facilities yang ada di Excelsior Hotel Ernst am Dom seperti Restoran, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Excelsior Hotel Ernst am Dom?
Masa check-in di Excelsior Hotel Ernst am Dom bermula dari 15:00 - 05:30 manakala masa check-out ialah pada Sebelum 12:00
Adakah Excelsior Hotel Ernst am Dom menyediakan sarapan pagi?
Ya, Excelsior Hotel Ernst am Dom menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Excelsior Hotel Ernst am Dom?
Excelsior Hotel Ernst am Dom ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Excelsior Hotel Ernst am Dom?
Excelsior Hotel Ernst am Dom mempunyai 6 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Excelsior Hotel Ernst am Dom

Penilaian & Ulasan Keseluruhan Excelsior Hotel Ernst am Dom

Sumber lain (998)
9.4
Cemerlang
Daripada 998 ulasan
Kebersihan

9.6

Keselesaan Bilik

9.4

Lokasi

9.8

Perkhidmatan dan Kemudahan

9.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Excelsior Hotel Ernst am Dom

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Leeora
2.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.
Read More
silke
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Alles perfekt, die Lage, das Personal die Ausstattung…..
Illian
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
David
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Suddhasil
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
gena
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
Read More
Rebecca
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Beautiful hotel
Paul
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Great service! Will stay again!!
netanel
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Everything
Stefan
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Top!!
Jayne
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.
Arthur
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Incredible location … an amazing hotel with phenomenal service!!!
John
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Excellent Hotel with very good location
John
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Excellent hotel, it’s my second time I love it
Warren
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.
Read More
Chig Wee
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Room and breakfast is great, so is the service overall
Martin
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.
Claudia
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Great location. Helpful staff.
Andrea
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Super freundliches Personal, Service und Frühstück top, sehr schönes Zimmer Gerne wieder
Roger
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

Wir hatten einen einen super Aufenthalt und das personal ist vom ersten bis zum letzten Moment unglaublich engagiert und nett. Danke, wir kommen sicher wieder!
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Excelsior Hotel Ernst am Dom

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Penilaian & Ulasan Keseluruhan Excelsior Hotel Ernst am Dom

Sumber lain (998)
9.4
Cemerlang
Daripada 998 ulasan
Kebersihan

9.6

Keselesaan Bilik

9.4

Lokasi

9.8

Perkhidmatan dan Kemudahan

9.6

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Excelsior Hotel Ernst am Dom

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Leeora
2.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Very bad customer service across all areas of the hotel. In particular the restaurant was the worst. The waiters ignore you, make you wait for ages, then don't take your order properly and still charge you. We overheard another customer complaining about the service too. Terrible check in. We waited for ages and then when we got to the front of the queue the receptionist ignored us and started speaking to her colleague so we went to someone else who wasn't really any better. And they said that they needed €150 deposit which would be refunded after 6 weeks. The room was too small for a queen and it was extremely hot. They couldn't do anything about it so we couldn't sleep well because it was one temperature the whole time, too hot. The only good reason to stay in this hotel is the location. It's about a 5 min walk from the central station and very close to the cathedral and city centre. But other than that, I wouldn't recommend staying here because the customer service does not exist.
Read More
silke
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Alles perfekt, die Lage, das Personal die Ausstattung…..
Illian
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

This is one of the best hotels I have ever stayed at in my tenure in travel. If I'm going to be in the Cologne area or staying in any places within a 1 hour radius, this is going to be my only place to stay while I'm there. <3
David
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
6.0
/10
Diulas 17 minggu yang lalu

Expedia Group verified review

A bit surprised at lack of amenities. The room was rather small and oddly shaped. There were no robes nor even a simple shower cap. Having stayed in some other five-star hotels for less money in both Berlin and Brussels, it was disappointing. The bar and common sitting areas were also very tight.
Suddhasil
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

room was spotless it was very spacious very comfortable bed the hotel was very close to all tourist hot spots within a few mins walk great food options the staff were excellent polite precise and very helpful
gena
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

The hotel is pure luxury. The location is excellent just across from the cathedral. It is a beautiful building. The lobby is quiet elegance. The staff are professional and friendly. The food at the breakfast buffet is very good. The bed is very comfortable. I had a junior suite with window/doors opening toward the Dom. No bathtub.
Read More
Rebecca
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Beautiful hotel
Paul
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Great service! Will stay again!!
netanel
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Everything
Stefan
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 22 minggu yang lalu

Expedia Group verified review

Top!!
Jayne
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Room spotless and the most comfortable bed I've ever slept in. The staff can't do enough for you. My 5th stay at this hotel and it never disappoints.
Arthur
10.0
/10
Diulas 23 minggu yang lalu

Expedia Group verified review

Incredible location … an amazing hotel with phenomenal service!!!
John
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Excellent Hotel with very good location
John
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Excellent hotel, it’s my second time I love it
Warren
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.
Read More
Chig Wee
icon-Rakan dan Keluarga
Rakan dan Keluarga
10.0
/10
Diulas 25 minggu yang lalu

Hotels.com verified review

Room and breakfast is great, so is the service overall
Martin
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.
Claudia
10.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Great location. Helpful staff.
Andrea
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Super freundliches Personal, Service und Frühstück top, sehr schönes Zimmer Gerne wieder
Roger
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

Wir hatten einen einen super Aufenthalt und das personal ist vom ersten bis zum letzten Moment unglaublich engagiert und nett. Danke, wir kommen sicher wieder!
Bilangan ulasan setiap halaman
20
40