Excellent Hotel with very good location

Excellent hotel, it’s my second time I love it

This hotel is unbelievable. Excellent in every way. The property is very luxurious and well deserving of their 5 stars. It is perfectly kept up, great amenities, unbeatable location, clean and well appointed. But what I was most impressed by was the staff. They were obviously hand picked and trained to maximize guest experience. In every interaction I was shocked by both their courteous nature and their professionalism. This hotel even has a decent gym which I find rare in Europe. It’s expensive but worth every penny for the unique experience. I will definitely be coming back on my next visit to Cologne. Thanks again for the wonderful stay.

Room and breakfast is great, so is the service overall

Fantastic hotel, staff are wonderful, room was spotless, comfortable and quiet, location was central. Highly recommended.

Great location. Helpful staff.

Super freundliches Personal, Service und Frühstück top, sehr schönes Zimmer Gerne wieder

Wir hatten einen einen super Aufenthalt und das personal ist vom ersten bis zum letzten Moment unglaublich engagiert und nett. Danke, wir kommen sicher wieder!

The beds are super comfortable. Excellent location.

It was the perfect distance to the legendary Cologne Cathedral

fantastisk hotell, nydelig flott, herskapelig og flott holdt. nydelige rom, fantastisk personale og perfekt beliggenhet! skal vitilbake til Køln, skal vi bo her igjen, uten tvil!

Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

All staff were superb. Welcoming, efficient and nothing too much trouble.

Gorgeous hotel. Staff was so friendly and accommodating, wish we could have stayed longer.

Very attentive staff

Alles perfekt !

Lovely hotel and can’t beat the location. Will stay again and highly recommend.

Amazing hotel with view of the Cathedral. The staff was always so helpful and friendly. Many thanks

Seit 20 Jahren bleiben wir zweimal im Jahr in diesem Hotel, wenn wir in London sind. Wir findet das Hotel sehr zentral und praktisch für die City wie auch für das West end. Einzige was uns wirklich stört, ist, dass wir jedes Mal wenn wir einchecken gefragt werden, ob dies nun unser erstes Mal in ihrem Hotel ist. Wenn man Kunden schon während 20 Jahren zweimal im Jahr im Hotel hat, sollte man seine Kundendatei doch so führen können, dass man das weiss.

The staff are extremely helpful and corteous.