Ideal gelegen, direkt am Kölnerdom. 3 min vom Bahnhof. Klasse 5 Stern Hotel.

All staff were superb. Welcoming, efficient and nothing too much trouble.

Gorgeous hotel. Staff was so friendly and accommodating, wish we could have stayed longer.

Very attentive staff

Alles perfekt !

Lovely hotel and can’t beat the location. Will stay again and highly recommend.

Amazing hotel with view of the Cathedral. The staff was always so helpful and friendly. Many thanks

Seit 20 Jahren bleiben wir zweimal im Jahr in diesem Hotel, wenn wir in London sind. Wir findet das Hotel sehr zentral und praktisch für die City wie auch für das West end. Einzige was uns wirklich stört, ist, dass wir jedes Mal wenn wir einchecken gefragt werden, ob dies nun unser erstes Mal in ihrem Hotel ist. Wenn man Kunden schon während 20 Jahren zweimal im Jahr im Hotel hat, sollte man seine Kundendatei doch so führen können, dass man das weiss.

The staff are extremely helpful and corteous.

Amazing

Das Excelsior ist ein echtes fünf Sterne Hotel, obwohl es den Charme vergangener Zeit ausstrahlt. Insbesondere das Personal arbeitet auf diesem Hohen Niveau!

War gut.

Very old building but keeped on best conditions. Hotel is very clean and staff very helpfull. Location is the best posible as is right in city centre.

Dated. Good service. Good location.

I say. This the best hotel in Cologne. Service, location and staff, all wonderful.

Beautiful hotel with EXCELLENT service. Very clean rooms and the beds are so incredibly comfy!

Had a great time - perfect for carnival fun

Location is very convenient and well kept and managed very professionally...All the Staff that I was encountered during my stay ( two separate days in one week) was very pleasant especially Ms Dilara Ekinci that I was greeted and checked out..she had a very helpful positive attitude. I will definitely will come back and recommended..

Beautiful hotel great position

Just average.