Nos asignaron cuarto al final del pasillo del piso en el ala sur donde no hay calefacción (o no funciona). Nos estábamos muriendo de frío hasta que preguntamos, y enseguida nos enviaron dos heaters portátiles. Me pregunto y si no hubiéramos preguntado? El hotel muy bonito y limpio. Habitaciones espaciosas y pegado a la estación María Zambrana perfecto para una ultima noches si sales temprano en tren.

The a/c didn't work and the shower flooded. The rooms were not well maintained.

Everything not happy

Staff are very helpful and the services are good. Room is clean and spacious enough.

客室は広くて清潔でした。駅直結、バスステーションも近くて超便利。

Aamupala oli loistava

Hotel de negocios nada personal

Veldig bra frokost. Godt renhold, hyggelig betjening, god seng

Wir würden wieder kommen

The bed was comfortable but the rooms are starting to show wear and use. The front desk staff didn’t seem super friendly. I wouldn’t stay again for the price we paid.

Hotel in a very convenient location with access to bus, metro and main line stations. Rooms adequate for 3/4 day stay. Larger wardrobe space would help. Area for tea/ coffee making very poor.. Hotel staff were very good and friendly. Breakfast good with plenty of selection.

Excellent service, friendly staff, clean room, daily room cleaning

Zimmer sind ruhig aber zentral in der Innenstadt am Hauptbahnhof gelegen. Zug, Metro und Bus direkt vor der Haustüre. 3 Stationen mit dem Regionalzug zum Flughafen (Fahrzeit ca 15 minuten). In die Altstadt 2 U-Bahnstationen

Room was clean and well appointed. You can use the app to order different pillows, more coffee, etc. Service was excellent. We used the gym as well which is well equipped. One thing to note is that although the rooms have AC, this is not operating in the winter months. The rooms are kept very warm so our only option was to open a window. The street noise was considerable given we were there on a holiday. We were only there a couple nights so we managed but if you need a cool room to sleep, this might not be the hotel for you depending on the time of year.

Great hotel with excellent reception staff, the hot food buffet at breakfast was poor. The bar staff in the evenings seemed very somber, not at all friendly and chatty.

Funcionário do check-in muito arrogante . Hotel longe do centro histórico

Personnel aimable, chambre propre. Équipement a besoin dé amélioration (porte salle de bain). Accès wifi enregistrement compliqué .

Staff very helpful; lovely modern hotel, very stylish

Quarto limpo, funcionários atenciosos. Só na nossa chegada não havia água no quarto, tivems de comprar. Depois no meio da semana, apareceu 1 só água de cortesia. Aliás, eu acho que deveria ser oferecida 1 água de cortesia diariamente durante a estadia do hóspede.

Excellent as always.