It been the only preferred hotel to stay in Addiss Ababa for its courtesy and comfortability. The hotel is located strategically and easy to get transportation arrangement.

clean, safe abd good service.

Incredibly friendly staff and team on the ground. A very pleasant stay. Beds are always comfortable and the desk actually allows you to do real work! Very nice.

The breakfast is pretty decent and staff are quite nice. We had dinner there as well. Fish and chips were abit disappointing as it’s not crispy at all. But the staff were all very attentive

A great hotel with great staff.

Perfect for business Staff at the service of customers

Really great service and friendly staff. As always, a comfortable stay.

Very kind staff and clean quiet rooms Will definitely be back

Personal muy agradable y atento

The staff was very friendly, especially Estgenet, Brooke, Fasika and Fanta. Solomon was our driver and went over and beyond to take us where we needed to go and even negotiated for us when shopping. My only suggestion would be for there to be some sort of live entertainment on the property for nights guest prefer to hang out at the hotel. Maybe karaoke, a small band or even a lounge singer

Staff are very charming, competent and helpful. Very typical of Ethiopia to be fair.

The service is really good here. The hotel manager Eyob went above and beyond his responsibilities to make me feel welcome. He even got me a tour guide for my visit

The staff at the restaurant/breakfast area were absolutely tremendous and accommodating.

Everything was perfect

Great location, staff was excellent and room was perfect as always. Will definitely stay here again.

No hot water in the room, lousy food ( beef bacon was old, coffee was machine made and not good), food value was over priced do value.

Everything was perfect except

Excellent

The staff was very helpful and accommodating, especially Brook. I feel this is how it should be in a 5 star hotel. I loved being there.

The room was spotless, and the staff were invaluable and friendly. Thank you for your service and hospitality!