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I booked it for 5 days and asked for room service every day and everytime we have to go there and tell them it wasn't done, even when they did it they just make the bed bt we could always see the dirt is there , water flow of the toilet and shower is very low, there wasn't any single plates wifi was very poor, and one time when i went to talk to reception she wasn't in her best behaviour that day but other times they were very nice outside it's a very clean and safe place bt because of the service we left one day earlier.and they should atleast provide a microwave and few plates

The staff were lovely and attentive. The room is dated but clean and well appointed. The bed was excellent. The location is second to none.

Well stocked bar included in price. Only one glass though. Asked if we wanted service each day but message didn’t get through to cleaners

The hotel is well-run. The rooms are nice and good food in the bistro. Staff are great.

We initially got a room that hadn't been properly cleaned but once I called reception, they were very apologetic and moved us to a newer clean room. The stay was very comfortable and the staff were great.

Everything is always excellent when we stay here

Friendly reception staff. The room was spotless. Bed nice and comfy, complementary mini bar was a nice touch

Patio room overlooking Murray river. Room clean welcome mini bar & bottle of Shiraz wine.Hotel serving breakfast lunch and dinner.

Staff were friendly, location was great , nice getaway spot

Great room and layout. Pool facility was fantastic. Great location

I have stayed a few times in the villas and they are bang on ! I’m sure the rest of the hotel rooms are nice but I I’ll be in these again when I’m back for sure!

The room was not prepared for the correct amount of people staying. Also the room was not clean. Old socks found on the floor and dust found in the bathroom. With soaps not tefilled. Need more attention to the small details when cleaning.

Loved the villa we stayed in. Especially the complimentary wine, beer, cider, soft drink and nibbles. The pool area was lovely on a hot Riverland day. Couldn’t recommend the Berri Hotel high enough.

One of our favourites when in that area. Clean relaxed quite good staff overlooking Murray River

Room was clean and staff friendly, however room are dated

The water is the shower was terrible, scolding hot then cold then scolding hot again. We askwd for twin beds and only had 1 king bed. The old lady at the reception desk, on leaving, gave me the meanest glare. Shw did not say a word. I said thanks left her the key and ran!

Clean and comfortable rooms.

Our check-in (4 adults booked in two rooms) was very poor as the hotel only had 2 adults recorded under the booking name. Reception staff refused to accept any responsibility and insisted that we contact the booking agent ourselves by phone or email (address in USA). Under pressure staff provided an Australian phone number and with help from wotif.com the problem was easily resolved. The hotel is undergoing renovations and apologies were made to guests on arrival but loud machinery noise at 6.50am is totally unacceptable. Breakfast was also significantly impacted. Our room was acceptable but furnishings are old and shabby. Our evening meal was very good

This hotel is good general speaking. My only complain is the room service, we asked to the staff twice to vacuum the room and we never got it. Apart from that, is not a bad place to stay, and the pool is quite good.

Staff lovely renovation happening . Room was lovely and clean bed was excellent location excellent river view