シェブロン ルネッサンス プライベート アパートメンツ

最高の立地です。個人のアパートを貸し出す会社が管理しており、予約をすると管理会社から英語のメールが入ります。チェックインの1時間前に電話で到着時間を伝えて、担当者がエントランスに来るので部屋でチェックインの手続きをします。朝早く着いたので10時半からチェックインしてもらえました。 4泊しましたが、滞在中はタオル取り替えや掃除は入りません。シャンプーは小さな物が一人ひとつづつ有りましたがリンスは購入しました。 30階の海の見える2ベッドルーム、リビングもキッチンも綺麗で最高でした。 日本人なら英語力が必要ですが、担当者は親切で丁寧ですし、レンタカー借りても駐車場あります。価格も信じられないくらいにお得で、次も利用したいです。 サーファーズパラダイスの中心に近く、ショッピングセンターとコールズの真上のユニットで、立地最高でした。

個人のオーナーからお借りした部屋は、広いリビングダイニングに２ベット２バスルームで快適に過ごすことができました。 階下にはショッピングモールがあるので、スーパーで食材を買って朝・夜は自炊をしました。 今回使用しませんでしたが、６階ののプールエリアも広く、砂が引き詰められビーチを感じさせる作りで素敵でした。 退出する際には、ごみをかたずけ、きれいに掃除をして部屋を出ます。 海外で生活をする感覚で利用するのにおすすめです。

急なレイトチェックインでしたが、良く対応してくれました。ロケーションも最高！コンドミニアム内にはプールやジムがあり、下に降りると直結でスーパーやレストランなどがあります。 小さな遊園地も近くにありますし、Cavill Aveにも5分で歩けます。 部屋もとても広くて、2家族で利用できますし、料理もできるので、子連れにも楽です。 タオルは備えてありましたが、Condominiumなので清掃はありません。 快適なので、次回も利用したいです。 ありがとうございました。

Very difficult to find entrance at first. Apartment was very spacious and clean. Location was good, had a nice view of the water from the balcony.

A very old building and outdated. Extremely dirty overall with stains on carpet. Air Con didn’t work properly. It was smelly and offered very little in terms of kitchen ware. There was 1 plate and 1 cup so we had to buy some that we left there. The Foyer constantly smells like sewage with people holding their noses while you wait for the lift. The most frustrating thing is the lifts. 4 lifts that don’t work in proper sequence with extremely long wait times and overcrowding in the lift. 1 positive is the location to Cavill Ave and the Pool is great.

The room needs a good update and deep clean. Amenities were good but could be cleaned better. Location is great.

Stayed in a 3 bedroom apartment on level 28. Instruction for checking was very poor, it did not specify which level is the guest parking, wasted 15 minutes driving around searching for the parking lot. The smell in the whole apartment was really bad. The room with balcony aircon was terrible. Living room floor feels sticky. The front toilet filled with awful smell upon checked in. Wifi connection was interrupted most of the time. Felt like I was cheated.

We loved the location, amenities and the fantastic views however, we were very disappointed overall re the cleanliness' and décor of this particular apartment we stayed in. For example: Master bedroom - TV had lines through the screen, exhaust fan not working, bathroom door lock loose & faulty, faulty door lock mechanism onto balcony, toilet kept running after flushing, power point in bathroom not fixed to wall & 1 outlet not functioning. Drawer faces loose, areas of grout missing from shower hob & small amount of mould. 2nd Bedroom - Broken bottom drawer in wardrobe, bathroom sink drain waste plug faulty, exhaust fan not working, bathroom door lock not working, bathroom light globe blown. Kitchen - Loose drawer fronts, stains down front of dishwasher, mouldy/dirty kitchen window. Lounge/dining - large dirty area near air con outlet on ceiling, numerous cord blinds/brackets need attention throughout. General paintwork and walls are dirty and there are several holes & unpainted plaster repairs throughout the apartment. Lack of general décor/furniture such as bedside lamps, wall furnishings etc. The apartment had barely the essentials and what was there was in need of updating. As we do property maintenance for a living we hope this information is valuable to management/owner.

Dirty room. Got a refund in the end

The appartment was very basic in terms of fitout and furnishings( kitchen utensils etc). Only one large and one small towel per person per stay regardless of the length (12 day stay in our case) which was quite insufficient IMO, even though there is laundry ( which is the management agency argument ) 2 towels pp would be a bare minimum given the length of stay. No service midway again didn't expect a clean but a re-supply of towels would have been nice given the length of stay. There should be different service depending on the duration of stay, so in our case, staying 12 days and to be "treated" the same as someone staying for 5 or 7 doesn't make sense. So a mini service at least say every 7 days at least would make sense.

The property was not in any way clean enough. Definately under paar.

Would not stay here again. Do not recommend this apartment. I have stayed at the chevon before in a different apartment which was much nicer then this one.

Coastal Letting Co are terrible to deal with as a third party agency. The apartment was apparently ‘No Pets’ but half was through our stay our son kept getting rashes and his eczema kept flaring up. We then notice cat or dog hair all over the carpet and within the property. The property was also advertised as ‘premium bedding’ this is a joke. 2 singles joint together with a fitted sheet keeping them together. To join on the two beds was really annoying and also has no blankets. We had to request for blankets. Will never be using Coastal Letting Co or staying at the Chevron again.

The tv that had access to all network channels like Disney+, YouTube, ect. The wifi The 2 bedrooms and 2 bathrooms

Excellent location in surfers paradise for our family of 5, with stunning views. The check-in process was not smooth on a weekend, & instructions to find carpark were non-existent, but got there after 4 phone calls to afterhours. Apartment was spacious and clean, with some things in need of repair. WIFI was very weak and often nonexistent, which would have made our rating higher.

Fire sprinkler in main bedroom leaked the entire trip.

We changed rooms after the 1st night. The 1st room was very 2 star, not what we paid for. The ocean view was the only thing worth paying for. A few things we were not happy about which is why we asked to change. The room we were moved to was exactly what we originally wanted. Even though it was on the opposite side and had river views, it was still beautiful.

Property was great . Views from all directions.. Heidi at coastal letting co is highly recommended for letting through .. very helpful .. thanks Expedia for the help through our stays ..

It was convenient and affordable. Central to main Surfers Paradise

The overall property was quite nice however things were a bit old. Some new utensils would be good.