エル ラゴ ウォーターズ モーテル

Great place

Staff are good. Good location

THe staff were never there or available, the games room advertised was non existent, the BBQ had no gas bottle, the other residents were letting their kids jump off the roof into the pool scaring the younger children

Good clean nice spot

Motel is run down. Broken tiles, TV didn’t work. It’s a good location.

The hotel was extremely poor - stained carpet squares, poor drainage in shower, no deadlock on door, door frames exposed, someone working downstairs outside our balcony until 10:30pm (grinding bricks), no smoking yet we could smell smoke from the lady smoking openly and continuously for hours. Outside the hotel was also in disrepair! There were renovations happening - too little loot late I believe! The pool was clean and did look inviting. Certainly not worth the money!!

Door didn't lock. Bed was broken, pool fence was broken. Very run down. Was woken early by house keeping. Would not recommend to anyone. Staff did the best they could. But place needs demolishing.

Pool wasn’t working. Great location. The room does the job but don’t expect much.

Balcony was awkward and uncomfortable with broken furniture

Unsafe and run down building. Understand new owners but would be beneficial to close the whole motel down before reopening when all finished. Loud area with lots of homeless people causing a ruckus to the whole area. Made it feel very unsafe. Can see they squat out the back of property where cars are parked. Doors falling to pieces in the room and door didn’t lock properly. Police frequent presence at the motel, and had them knocking on doors at 1am. Marketed to be family friendly but definitely not somewhere I would ever take my family again, no matter how cheap.

The room was very dirty The whole building needs a makeover There was only 1 lady who was very nice

We arrived at 5pm. There was a number at reception to call, which I did. The woman said it was her day off, and to call a different number. The man answered, seemingly annoyed, saying he "couldn't be everywhere at once"?!? Once in the room the AC wasn't working and there was no fly screen to keep out the bugs. I called the man again, told him, and he hung up on me! I sent him a text and he told me, curtly, to put the card in the slot to get the AC working, which it did. The balcony door did not lock. The "renovation" was laughable. Light fitting and old AC outlet in the bathroom were hanging out of the ceiling. Mould on the ceiling. Door on the robe missing. Holes in the walls. Ice bursting out of the freezer. Drapes hanging off their fittings. All this for almost $300 for one night. Easily the worst place I've ever stayed.

Beds where uncomfortable, only one grass for four people , broken wardrobe door, tv Airlie dosent work … Phone lines don’t work? Couldn’t get tho to communicate checkin details Very veery tired resort , needs loads of maintenance Up side great location and pool was great .

Not good

The room was comfortable and clean. We could not operate the tv and the light switch in the bathroom was very difficult to turn on/ otherwise OK

Nice place

There were a lot of renovations happening and they what had been done want dinner very well. The shower drained very slowly so had to keep turning the shower off so it could drain and not flood the bathroom.

You get what u pay for as the saying goes.

Ac worked. View of water. balcony windows and doors construction were really bad. plexiglas was added to fill in the gaps. this wasnt secure. Bed sheet cover was dirty with some sort of fluid stain. Mold in the bathroom. Kitchen looked average (we didnt use it)...during the "renovations" they have painted over the sunken kitchen lights. Floor wasnt vacuumed or if it was they hadnt done a good job. the wardrobes had leftover like hand rails or bathroom towel rack. Looked like some pretty shady people hanging around in the back carpark. Cars driving a couple of meters past the front door doing 50km/h. Staff were nice.

Was a beautiful night away.