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Staff were friendly but room was too small. Beds were not comfortable.

Everything about the booking, check-in and check out process went smoothly.

Minimal, clean and comfortable. Great location for concerts. Only downfalls were that its loud as its a pub and toilets are some distance from the rooms.

Congratulations. Well run. Everything new and spotless.

Was great place to stay and even though we booked last minute it was a great experience

When we arrived to check in I felt like I was an inconvenience to the initial staff member. There was no toilet paper in the shared bathrooms when we arrived, & again when I asked for some I felt I had put them out. The hotel is very close to the train station, however in being so it’s very noisy.

Location convenient to train, staff was friendly and sheets / general housekeeping was fine but condition of room was not ok. Aircon old, dirty, barely cooled and ridicously loud. Window above internal door wouldn't close (broken lever) and fridge was old and cracked within. Maybe just unlucky with our room but wouldn't stay again.

Aircon was good

I have a medical condition that makes it hard to carry thongs so the gentleman who checked me in carried my two large bags and a heavy esky up the two flights of stairs to my room for me, which ws5 very /much appreciated.

Clean rooms and bathrooms were clean, water and milk in fridge when we arrived. It is a hotel located next to Concord West train station so noisy (especially on a Friday night) Great if you want a cheap place to stay close to the city or Qudos Arena.

Disappointed that the Donna was stained on the double bed location was great but needs to improve the cleanliness of the bedding

The room smelled really smokey - like the olden days! One bed was fine, the other one was SO soft. There was only one regular tea bag too. Water in the fridge was appreciated and staff at check in very friendly. VERY easy walk to the Olympic park.

Great and friendly staff and helpful with concert information. Would stay with again

Great stay for a pub room. Very comfy and clean. Considering the price and the fact that it’s above a pub it was great and I got a good nights rest there. Also pub food was excellent.

All good friendly staff and easy access to transport ie. train station.

Our room needed a new mattress. Only had 1 coffee mug no spoon to stir coffee etc

Bedding needs renewing, stained

Friendly staff

Unexpectedly! The bed like “jumping castle”! One cup for 2 people staying! One chair! In the shared bathroom the window half open and can not close ( WINTER, outside not more than +6).. The hotel too old for service people!

GOOD LOCATION VALUE FOR MONEY, SEPARATE 24 HOURS.ACCESS TO ROOMS