レイクス リゾート

Poorly run, no maintenance or basics wiped down.

Sauna and a pool and big green lawn. Peaceful even though on busy road

.

No privacy in the room bathroom so small you couldn’t turn and cooking utensils dirty we didn’t stay we left and went to a different hotel up the road. Nothing like the pics false advertising

This resort is not worth it. Last week we had a bad experience with that resort staff, they are not friendly. This was my experience. The resort manager was a careless man with the customers. I had an accident, I fell off a chair, it was damaged, he was not worthy of bringing ice, no less, let's file an incident report. Poor service. I do recommend that you do not visit this place. The only nice thing is the lake side and backyard. The pool is very dirty. We had to take our grandson to the emergency health center because he got an allergy from dirty water. For what I posted in the middle of the day, it is not a pool. It looks like a long fountain and a dirty footpath swimming pool. The place was so dirty swimming pool not clean. My hair is light I find small hands base a red her so upset with service

Shower curtain in bathroom not long enough and did not reach shower floor which led to leakage and accumulation of water on small bathroom floor. Outside switch to spa did not work. Advised by reception later they needed to be advised if spa use was required so that it could be turned on by them . Suggest that sign be attached near outside switch to contact reception when spa has been turned off

I booked Lake Resort before I had read all the 2* reviews. Unfortunately the reviews in this case were true. The photos are optimistic at best and taken when the place was new. Naturestrip in need of desperate mow. No one was on Reception when we arrived so I rang the number and waited about 20 minutes for my key. I used this time to check out the "facilities" the pool was very long & narrow (maybe 2m). I passed the pool area and went out to the grass area on the lakeside. No decent furniture to enjoy what was a very nice view. My key was finally given to me. First impressions, no view here as I opened into a depressing room with a small kitchenette, couch and bed. The window & glass door faced the car park with zero natural light. The car park was very tight and I was extremely concerned about being parked in and angled my car to ensure the easiest exit. TV had no remote control. Phoned for help, but managed to locate a friendly neighbour who gave me their remote so I could switch TV on. Phoned again after 30 min to chase remote and waited another 30 before it finally arrived. Tried to connect to the WiFi. Signal only worked outside the Reception area. Bedtime - I could not believe that the sheet did not fit the bed! At the end of the bed there was 30cm of mattress protective cover! The toilet seat did not fit the toilet properly. On leaving, I tried to follow the instructions for rubbish removal and could only find the recycling bin.

Unit we stayed in very disappointed. Not like pictures on booking platform. Air conditioning noisy and vents dirty. Bedding was filthy and master bed mattress had large dip where one person had trouble staying in bed and woke with back pain. Booking was for 6 people cutlery available for 5 people. Marks and holes in the wall. front entry door key would not work and had to ask to be shown the tricks to get it open. Bathrooms super small. Larger person would not fit into the basin area. Shower heads clogged and water would spray everywhere. Corners in bathroom had mould. Fridge was not turned on. When first opened smelt and took a long time to cool down. Would never stay again. It was overpriced

Place was an absolute Joke, Booked and paid for Deluxe Penthouse for my partner and I, turned up and was told that it was in fact unavailable and instead "Upgraded to a 4 bedroom apartment". All without consulting myself and would not give a refund, guy on the phone was rude and simply told us theres nothing i can do about it, i guess not, but i will never be staying there again.

A short holiday near the beach on the Central Coast. Location suited us with about 1km walk to the main shopping area with restaurants and Coles. Need to drive to Norah Head for surfing beaches with a range of options for different levels. Nice walk near Norah Head lighthouse which is well worth a visit.

FALSE ADVERTISING- Property is run down, dirty and nothing like the photos. Smoke detector handing off ceiling, paint peeling, mould, looked onto a brick wall, felt like a dungeon, bed cover stained, smelt damp old old bed dumped outside by front door. Complained to Expedia and the property refused to engage with them.

Room was not ready on time. Floor was dirty. Steamer wasn't working. Toaster wasn't working. Verd to open the front door. Blind issues in the lounge & one of the room

This is not a resort! It’s a tiny temu lap pool. Tiny spare. Tiny rooms. Water in stair well made it unsafe and it was used for storage. Second hand elevator had three levels but the building is only two levels. Water at the door step everyday. Holes kicked in door of bathroom room with the drain grate that kept coming up. Tiniest bathroom with no bench space. The blind was broken. I hand rolled it down and then it was stuck down. Photos are all altered. Vinyl lounges peeling. Seriously bad. Not worth even $100 a night but should actually be shut down.

Clean n comfortable. A few more milk portions would be good. Car parking was a problem. Otherwise quiet

We enjoyed our stay for one night. The sunset view in the garden is incredible.

Wonderful views but slow staff. We waited an hour for the staff to turn on the facilities. The spa does not work properly.

Good location but not well maintained

This “resort” is average. We arrived half hour before checkin and they made us wait. After that, the shower door came off and we asked the man in the office to please get it fixed before we got back that night. That’s after we made 4 phone calls to the number and no one answered. I could have walked into that little office space and taken everything! That night the shower screen still wasn’t fixed, so we didnt have showers the next morning. We couldn’t find anyone at check out and a lady pushing the linen trolley said she could take the key and would pass on the message about the shower screen again. The people who seemed to “run” it were extremely laise fair. I certainly wouldnt employ them. The resorts location is good but it’s certainly not a resort I would return to. Sorry.

Not plesant. Pictures are false. Would not recommend.

When i arrived and was shown my room which was ok went to turn tv on it didn't have a cable on the back so couldn't use it had to wait to find someone to fix it up for me. They weren't very friendly 😕