メルキュール アリス スプリングス リゾート

敷地内はかなり広いです。 部屋の中もバスタブがあるなど快適に過ごせました。

スタッフの方が皆さん親切でした

満足できるホテルです

市内中心部からは少しはなれていますが、敷地内は静かで緑も多く、広々としている。レストランがあるので、出かける必要もなく、ゆっくりくつろげる。

メルキュールの最新リゾート、かと期待して行ったのですが、旧式リゾートホテルの居抜き開店という感じで、新しさフランス資本のおしゃれ感はなく、ごく普通のホテルでした。

とても綺麗なホテルで部屋の広さも充分あり、近くにもカフェやスーパーなどが歩いてすぐにあり、１泊の乗り継ぎでしたが快適な滞在でした。最上階にしてくれ、窓からも外が見えて良かった。

フロント対応も問題なし。 部屋も清潔で広く一切不満は無い。 シンプルだが、リゾート感がありゆったりと過ごす事が出来た。 次回はプールに入りたい。

エアーズロックを１７時に出発、迷うことなく２２時頃アリススプリングスのホテルに到着出来ました。 今回の旅の中で、最もcost-effectivenessが高いホテル！ 近くにケンタッキーフライドチキンもあり食べ物にも困りません。

after six nights on the larapinta trail we were looking forward to a restful nights sleep. we upgraded our room which included a bath. about 2am our very noisy neighbours in the adjoining room came home and from that point we didn’t sleep again. I knocked on their door and spoke to them once. we then called hotel reception/security another two times over the next few hours and they came and spoke to the offending guests. nothing changed. no offer to change rooms or eject the noisy neighbours. in the morning I spoke to the receptionist who checked us in. he was aware of the disruption. I asked about a refund and was told because we booked through a third party no refund was possible. he suggested we contact hotels.com. (we were offered free b/f which we declined as we had an early flight to get to). after contacting hotels.com who tried to get a refund on our behalf we were told the hotel had declined our request. Obviously the hotel is not responsible for the bad guest behaviour but they need a better policy to deal with situations like ours. We stayed at the hotel the night before our trek and the night after. rooms seem to vary according to the different buildings. It’s an ok hotel but certainly can’t recommend after our experience.

Normally have a great stay but tonight waited one hour for my meal and eventually gave up, walked out, and caught a Taxi into town for dinner. A fabulous pizza at Bella, which are always great.

Close to town and safe parking.

Nice hotel with a good breakfast

Welcoming staff spacious and clean room

Terrible showers

Very good value. Restaurant has good menu.

👍

Service and thoughtful attention to providing comfort

Friendly staff, nice location

Thank you for being my gateway to see the beautiful town of Alice. What a wonderful experience. Thank you to the cleaning staff and thank you to reception for going the extra step to gain information for me. You rock

The Mercure was a wonderful stay and would definitely go there again. The staff were friendly and helpful and the place was calm and relaxing. Close to main shopping area and pool was refreshing