The hotel had mixed reviews and I feel these were justified. The staff were extremely friendly and helpful. Special shout out to Lucy in the restaurant who helped with dietary requirements. The room was big, the view of the Todd River was lovely and the bed was very comfortable. The fridge was also a good size. On the other hand little things were wrong that would not be expected for a four star hotel:the bath mat was fraying at the edges, one bath towel had a hole in, the balcony was not super clean and there was an ashtray available for smokers(surely this would cause smoke to waft into the room). The food at the restaurant was very average (vegetables overcooked etc) dietary needs were not listed on the menu and there was a shortage of dairy free items. The food was also very overpriced for what it was. The hotel felt safe which was the main thing I wanted in Alice. Overall I was comfortable in the bed,
and large room, plus staff were helpful so I would stay again.
