メルキュール ゴールドコースト リゾート

シャワールームの排水が流れず少し気持ち悪かったのですが、３日目にフロントに相談したらすぐ解決しました。 設備が悪いと思う前に我慢せず相談すれば気持ちよく過ごせます！

some front is nice , some is very bad. especially have to take care of women front and Asian woman stuff. They have evil way of thinking, lose and try to get more money than Expedia. terrible and PRADISE of CHAINA

思っていたより部屋が小さく感じました。エレベーターがないので、2.3階の人はちょっとめんどくさいと思います。立地は良くて、サーファーズパラダイスにも車で12分と近かったです。

ゴルフ場に隣接していて、静かでのどかな良いホテルでした。 観光地や街の中心部までは離れているけど、レンタカーがあれば全く問題ありませんでした。 街中の便利な場所にあるホテルより、 車で遊びに出掛けて 静かなホテルに帰って来て部屋やプールで 寛ぐことが出来たので良かったです。 内庭にあるプール越しにゴルフコースが見えて、清潔に保たれた良い部屋でした。 (週末だけはバスの団体旅行者が来たらしく騒がしさとマナーの悪さが気になったけど…) 次回はゴルフをする為に行きたいので 宿泊者のゴルフ料金やレンタルクラブやレンタルシューズの料金などがホテルのホームページなどから見れるようにしてほしいと思いました。 レストランの料理は 朝も夜も美味しかったけど、料金が高かったので 少しだけ評価を下げて4にしました。

部屋が広範囲の建物の中なので、チェックインカウンターから部屋までの距離が結構あり、屋外なので雨の時の移動がちょっと大変でした。 ホテルまで交通手段については、バスの７５５路線の停留所が歩いて１０数分程度の所にあり、朝７時から夜７時まで１時間に一本の割合でブロードウェイサウスまで行けます。これで満足できるなら安く観光できます。

Distance from carpark to room was a pain to carry bags etc up

Great stay, great for families. Bed was a little soft for our liking

Clean & Average

Property and staff were great. Ample parking, room very clean, great location

Good place just needs some upgrading

Room was clean and very spacious. There was lots of parking. Would definitely stay again.

I did not like being told that no room had been allocated for me when I arrived. A free drink was provided as compensation. Not good enough. I was forced to wait one hour before I could access a room. No a/c in my room on one night. A small heater was provided. I received the last one available so I was not the only one. I had to ask for compensation.

A

Fantastic place to stay. Very relaxing

It was a pleasure staying there. King superior room with a very comfortable bed. Very quiet and clean. I’d stay again quite easily.

Nice place, starting to look a little run down in places . In need of update. Sauna not working l, gym equip not working. Heat pool is nice.

Had an excellent stay with family. The staff was extremely helpful in arranging late check-out for us based on our circumstances. The kids live the buffet breakfast! This is our goto accommodation whenever there are sporting events at GCSL Carrara.

Everything at the resort was immaculate and well maintained from our room, the gardens, the common areas. What really stood out for me, all the staff, gardener, maintenance, housekeeping, breakfast, all had a smile and friendly greeting. Big shout out to housekeeping. Nothing says your on holiday like getting your bed made. It wasn't thrown back and rushly tucked back in like many places. The bed was made like it was our first night each day and it was a real treat. Our double queen room needed a reading light and two comfortable chairs instead of one, otherwise everything about our stay was exceptional. It's a bit out of the way for anyone without a car, but for us the 'away from the hustle and bustle' added to the tranquility.

Was just ok. Very minimal facilities in the room. No wifi. No spare blanket. Quite dated throughout. Staff and gardens were lovely. No elevators which didn’t worry us but it could bother others who might have mobility issues or luggage to haul up to the room. There were 49 stairs between the carpark and our room. We were however offered help if needed. Nothing close by so car always needed.

On arrival staff were very obliging to our needs and changed our room to suit someone with mobility challenges.