モロッカン リゾート - HR サーファーズ パラダイス

周辺のホテルと比べると古い建物のようでしたが、清潔で快適なホテルでした。 フロントがないため、チェックイン・アウトはホテルとは別場所の施設管理会社のオフィスで行います（私たちはそのことにぎりぎりまで気づかず、焦りました　笑）。チェックインも、バウチャーを見せて鍵を受け取るだけ、チェックアウトは鍵を返すだけです。 客室もきれいで、サーファーズパラダイスのビーチが一望できて良かったです。ベランダも広く、サマーベッドに寝転がりながらのんびり海を眺めるのは最高でした。日本基準で考えると、ベランダの手すりの高さが若干低いような…。少し怖かったです。 我が家は、子供がまだ小さいので、旅先でも部屋で料理をすることが多いのですが、今回のホテルはキッチンが最高でした。キッチンが広く、コンロは4口、電子レンジ・オーブンもあり、オーブン料理など楽しく作ることができました。鍋・フライパンをもう少し充実させてくれると嬉しいんですけどね。（これは、どこの国のホテルに行っても思うことなので、このホテルのみの問題点ではないです）鍋でごはんを炊いちゃうと、おかず用の鍋がない…。もう一つ鍋があると、うれしいです。 ホテルにはプール脇にバーベキュースペースがあり、空いていれば自由に使うことができます。スーパーも歩いて5分の所にありますので、食材やバーベキューグッズ（アルミ皿や箸なども豊富に売っていました）を買い込んでバーベキューパーティーなどいかがでしょうか。

Hard to know what to say about this stay - we stayed in the 2 bed room as a family of 4. First impressions of the room itself were great - it looked modern, clean and really functional. However we found numerous small issues during the stay (bedroom 2 door did not close properly for example). None of them were a massive issue but spoke to a property in need of better maintenance - it was summed up by the fact that there were 2 clocks in the apartment both of which had stopped as the batteries were dead. It was also mousy at times with the nearby building site starting work at 6.30 each day and noise from the road outside audible in the room (probably because two of the windows didn’t shut properly) It was also a surprise to see an instruction that the cleaners didn’t clean the kitchen and so we had to leave the kitchen “sparkling for the next guest”. Not quite the holiday vibe we were looking for ! That said all of these things were small irritations rather than major issues - we enjoyed our stay and if you’re looking for something in Surfers then this is still a decent choice

Spacious

Excellent ocean view.

Great time

Great location, big spacious units. The furniture and mattresses could definitely be upgraded.

Excellent location, right near the beach, shops & restaurants. For 5 adults & 2 children the amenities within the apartment covered all bases. We would definitely stay there again. Key pickup is not at the property & is about a 10 minute walk. Parking at the property is for 1 vehicle only, but there is covered parking nearby.

In my 20 years of travel, I’ve never written a negative review. I just take the good with the bad and move on. However, I feel compelled to advise anyone considering this property to move on. In good news, it is well located, spacious and does look mostly as pictured. But that is where the good news ends. I won’t go into every negative detail but I will share two things you must know: 1) The unit is not affiliated with Breakfree who is the primary property manager so no front desk service will be extended to you. 2) The after hours check in process is a joke. Long story short I arrived at 9pm and ended up having to pay for a nights stay at the hotel next door because I did not receive a pin to the lock box which is a 10 min walk away from the property. After requesting reimbursement several times, the owners simply ignored my emails for the duration of my stay though I put in a maintenance request for someone to close the windows as they were rusted open and cockroaches were coming in. Suffice it to say, the place is far from luxury. AVOID!

Great location. But very dated with many things broken e.g tiles,kitchen cupboards etc.

Perfect roomy apartment close to everything.

The accommodation was really nice. Close to beach, shops and restaurants. Spacious rooms. Loved the stay.

The price we paid an the beds were terrible. The cleaning standards where not that good either as we were given one bag for rubbish.

We had an amazing stay, I stayed with my family and we loved it, the view was great, the pools was really nice and it was close to everything

Beautiful apartment in great location with stunning views

Excellent property ! Some small cosmetic improvements would be good! eg. little paintwork here and there, fix main bathroom glass door, cover plates on some powerpoints, light above heater unit in living room ! None of these would stop us staying in room 269 again though ! Very good place for a holiday !!

It was great. Firstly the price was fantastic, about half the cost of equivalent hotels in surfers paradise. The apartment was well furnished and clean. Communication from HRSP was good, everything was seamless. We will definitely book with HRSP again.

Apartment was quiet and had great views to the hills and the beach, close to the heart of surfers.

Property was close to beach and walkable to all local attractions with plenty to do. Only downfall is the lack of basics. Hand wash, more than 1 toilet roll, and kitchen staples like salt, pepper etc

Our 3 bedroom apartment was amazing. The decor was very modern & the view was awesome.

Bra beliggenhet sentralt, ingen respons på de tingene vi sa ikke fungerte. Lite vilje fra ansatte til å finne løsning på senere utsjekk.