ナイトキャップ アット アーチャー ホテル

駐車場は部屋の前で使いやすく、全ての部屋は1階で荷物を運んだりも楽でした。宿泊客にはビストロで使える飲み物1杯無料券と、食事割引券がもらえます。部屋も広くて清潔で、朝食も美味しかったです。また利用したいです。

Rooms were clean and well maintained. Front rooms are a bit noisy in the morning. Breakfast was excellent. Will stay here again.

Excellent stay. Convenient.

Room is clean and tidy, Breakfast is good. With voucher you could have free coffee or beer. Very nice a place, only no time to try out the free tennis there.

Great staff. Good breakfast. Quiet room. Would recommend.

Best and easy to access location, very clean rooms. Very friendly and helpful staff. High quality food. High quality breakfast in the morning was a cherry on top. Will visit again and again.

It was nice having breakfast included. The rooms were nice and clean. The bathrooms was nice.

Excellent value for the price

The rooms were great, beds super comfy and the buffet breakfast was a perfect start to our day!

Nice clean room, good breakfast and helpful staff

Peaceful stay in Nowra on a prime location. Spacious room with comfortable beds. Continental breakfast served with good variety and a smile ! Value for money.

Clean and tidy - good sized rooms

Everything was so great

Bed comfortable, breakfast good, bathroom good. No table in room and only 1 chair. When we ordered a meal with room service we asked for a second chair but reception staff had gone home. Food was good but we had to use the ironing board at the end of the bed for a table for us to have our meal.

Absolutely appalled by our stay at Nightcap in Nowra. This was honestly one of the worst hotel experiences we’ve had. The biggest issue was the complete lack of reliable hot water for the entire stay. Three separate incidents of freezing cold showers over multiple days and clearly nobody cared enough to fix the issue. We reported this each time we couldn't access warm water and each time our concerns went unassisted. The facilities advertised online were also completely misleading. The swimming pool was green, dirty and unusable, yet this was never disclosed before arrival. The customer service was equally terrible. Every single time we went to reception there was nobody there. We were constantly left waiting for assistance, and on one occasion the after-hours phone wasn’t even answered. To top it all off, another family staying there told us they walked into their room to find cockroaches all over the bed. The manager on checkout (I believe his name was Harry) was rude, dismissive and clearly just wanted us gone as quickly as possible instead of addressing any of the very valid complaints we raised. No accountability, no apology, and absolutely no care for guests. This hotel was poorly maintained, badly managed and nothing like what was advertised. Between the freezing showers, unusable facilities, absent staff and terrible customer service, this stay was an absolute disaster. I would strongly recommend staying somewhere else.

Nice stay rooms are cleaned

Huge room, very clean. Excellent king bed. Buffet breakfast was fabulous

Will definitely stay here again

Room was nice & clean - having breakfast included was fantastic … food was nice and fresh. Really impressed with how much was included in the stay ie breakfast & all the amenities ie tennis courts, pool, pool table etc - sad that the indoor basketball courts & spa were out of order - hopefully we can enjoy them next time

The hotel was clean and the room was nicely renovated. The breakfast was good quality but needed a couple more choices - perhaps some hash browns, pastries, waffles or banana bread. The basketball half court was closed for maintenance - the tennis court could also benefit from some minor maintenance too (net and fences). Lovely staff.