パンヒル タガラノン

Excellent clean room with modern bathroom and kitchenette and helpful staff.

Didn't have breakfast not applicable

Great location, clean, comfortable

It was okay. There's not much to do in the area, but it's very peaceful. Back in November I booked a 1bdrm place for a few days leading up to NYE. Got downgraded to a studio on arrival, because other guests wanted to stay longer. They refunded some of the cost. The venue was nice.

Anna at reception greeted us with respect and friendliness.

Breakfast is not part of the booking

Both my wife and I enjoyed staying at the Punthill appartments, The apartment was very comfortable and well fitted out, and the reception staff were very friendly. The apartment was also within walking distance as to the reason we were in Canberra and would stay there again when in Tuggernong.

Allocated room was very close to lifts and foyer. Lifts were extremely noisy even until midnight. Room service was basic. Male customer service attendant at time of ‘Check-out’ was extremely helpful and professional.

New room, appliances, and daily room service.

Clean, sheets and towels refreshed

Love Punthilll! Staff are wonderful and rooms well designed, comfy and beautifully decorated. Location is excellent.

A gem of a hotel or services apartments. Very clean and tidy hotel, couldn’t be more happy with our stay

Great experience. Clean and convenient

Former local, very convenient with great staff and facilities.

The property is lovely and well looked after. The reception staff were all amazing and nothing was too much trouble. Rooms are a great size and equipped well, bed was comfortable and clean. Only let down was the room servicing, we stayed for five nights and room was serviced only once in that time (after our first night). Not a huge deal but as we were out of the room from early morning to late afternoon there wasn’t really a reason it wasn’t done, except for maybe understaffing. We would still stay again.

This hotel is in a great location for shopping and restaurants. Excellent communication with staff . Clean, well fitted out rooms with small kitchen. We will definitely stay again

Comfortable, clean, close to eateries and very good in-room amenities. Great walk around Lake Tuggeranong, and close to nature reserve, Tinbinbilla and easy drive to central Canberra for galleries etc. Friendly staff.

Great location. Very friendly staff. Rooms are comfortable and clean

We recently stayed at this hotel and, in terms of the property itself, it was lovely. The facilities were excellent, the rooms were spacious, spotless, and well-equipped, and the beds were very comfortable. We would happily have rebooked - except for one disappointing issue. When booking through Wotif, the accommodation clearly stated it slept five people and my booking confirmation also stated it was for five guests. On arrival, we found bedding for only four. Reception advised that the booking they received indicated only two king beds (sleeping four) and that a rollaway bed would incur an extra charge. Despite showing my itinerary and booking confirmation, I was told there was nothing they could do. I later emailed the hotel with screenshots showing the Wotif listing stating it slept five, but the follow-up communication was dismissive. I was sent a screenshot from an entirely different third-party site claiming it only slept four and was made to feel as though I didn’t understand how to book accommodation. I also provided examples from Wotif showing that other properties do allow for additional guest charges at the payment stage — contradicting what I had been told. Nevertheless, I received no apology, and I’m out of pocket for an extra fee that, based on my booking details, I should not have had to pay. It’s a real shame - the property itself is great, but the way this issue was handled we won’t return.

Comfy bed. Quiet in room. Awesome shower