ラファティーズ リゾート

Another enjoyable stay for our family at Raffertys Resort. A great location to rest, relax and spend time with our family.

Great short stay, just the mattresses within the 2bedroom cottage that disappointed.

We stayed in a 2 bedroom loft cottage. It was lovely and spacious, comfy beds (although I would suggest bringing own pillow). The garden's were lovely and nice pools. The tv in our cottage was in a strange position, ie not in front of the lounges which was a bit frustrating to watch. The restaurant was also being renovated during our stay so no-where to eat but there was a range of courtesy buses available to pubs etc. But all up nice place to stay.

Clean and spacious room. Amazing facilities for the kids.

The setting was amazing, location beautiful but was glad we only stayed two nights as the kitchen was average. It seemed that the crockery, cutlery and pots and pans hadn’t had a good clean in a while and there wasn’t any dishwasher tablets to remedy.

Very easy and relaxing

We had booked accommodation with raffertys months ago, providing full details of the current guests, including two young children. Yet what was provided was not child friendly. We made this clear to the reception and felt like the feedback was not acknowledged appropriately. Did not feel like our booking details were even taken into account when being designated a room. The access to parking was not great either. How can guests park anywhere close by with very limited parking anywhere and no access to the garage?

Lovely spot. Rooms are a little tired and are missing a few things, but it was good.

Relaxing

Check in staff were amazing. We got an awesome upgrade. The apartments are awesome, really clean & have everything you need. The 4 pools & numerous tennis courts got a bit of use (mainly pools) loved that both rooms had an ensuite. Overall definitely would recommend.

The office was closed at 6:50pm when we arrived (no prior communication or call confirming), however there was an out of hours number to call, who were helpful in checking in. The accommodation was fine, dated, but suitable for our stay. There was a large amount of dead ants in the cutlery drawer, as well as a couple of live cockroaches running around, the following morning we also found a large amount of live ants running around kitchen (no food left out as we ate out and didnt have a chance to buy any). On a positive the amenities were great, tennis courts, pools which were great for kids.

Toni the kind lady at reception was super helpful! Kids loved the heated swimming pool and all of the tennis courts. Exploring at caves, beach and nearby was great fun

The resort is really nice has 3 pool beautiful pools, reception contacted me to give me the password for late check in and everything went well, the last day I asked if I could pay late check out as it was my birthday and I wanted to go for a swim the receptionist was really kind and didn't charge me at all the late check out, the only issue that I had was that I requested two rooms with queen bed and one room with two single beds and they gave me two rooms with two single beds but it wasn't a big deal we just put the beds together and everything was ok. The house where we stayed is in good condition but some wardrobes smell like humid or something but again it wasn't a big deal. The price was a little bit higher because was public holiday but was still affordable I will definitely book again but I would recommend contact directly the resort if you need specific bedrooms set up.

Never ever again.

The property was a little tired carpet needs replacing Service at the restaurant was disorganised

We have been going to Raffertys for over 20 years. We love the resort, facilities and location which is fantastic however the rooms definitely need some work and attention. The lounges and dining room tables and chairs are atrocious and completely uncomfortable. The bathrooms are old and need work. Most flyscreens are broken so you can’t leave the door open as mosquitoes will come in. The pillows and bedding also needs updating. Overall the interior of the rooms urgently needs work. The facilities generally are beautiful. It is a real shame there is no Kids club in the school holidays anymore- no movie nights or even feeding the birds and pelicans either. Many of the buildings that used to house other restaurants and other activities have just been left to become destroyed and it’s such a same. I’m not sure we will return to Raffertys again. We love this place but it needs a fair bit of work unfortunately.

Very clean rooms and kitchen space. Very bright, needs curtains in bedrooms, mattress very old, felt every spring, sheets and blankets for bedding. $80 for lock out call out free at 630pm Saturday Broken glass around footpaths. Fun boat hire facilities and tennis courts

It was a beautiful family holiday home in a nice location. It would have been a much better if the weather was good. We’ll definitely be back there

We had a family stay and enjoyed our visit. Quiet location, 2 bedroom loft cottage. We found the accommodation to be spacious and well situated. We enjoyed the surrounds and wildlife. Pleasant and welcoming staff. Kids enjoyed outdoor and covered pool. Our main issue was around cleanliness and we felt the bedding could have been better cleaned. The use of clean sheets wrapped around a quilt that did not appear to be washed was not what we expected. There was makeup spilt on the carpet. The crockery was not optimally cleaned. Staff were helpful when we advised of the broken items in the kitchen and let them know the makeup spill was there upon our arrival. We were happy with our courtyard and balcony overlooking a nature area and the gardens and communal areas were well maintained. We enjoyed the boat trip from the local company on Lake Macquarie.

We loved our stay. It was excellent and we will be returning. One suggestion/request...could the heated pool be kept a little warmer in winter? Otherwise we enjoyed the restaurant, loved the outlook of our townhouse and generally we’re very pleased with our stay.