リッジス キャンベルタウン

Room spotless; staff terrific

This hotel was an absolute disappointment. The check‑in process was a joke, one person on reception meant an unnecessarily long and frustrating wait. It set the tone for what turned out to be a consistently poor experience. The bar staff were no better. Rude, dismissive, and apparently unable to make even a simple cocktail properly. Basic hospitality skills were nowhere to be found. To make matters worse, the hotel doesn’t even provide complimentary water. Meanwhile, the Grace Hotel in the city is out here providing a complimentary minibar and actual service, making this Rydges look like a budget motel pretending to be something it’s not. Overall, this place is a masterclass in how to charge full price while delivering the absolute bare minimum. A complete disgrace of a hotel.

Clean room good location for work

Everything was perfect

Very nice . Great breakfast.

Bathroom no conditioner or lotions only 2 towels very tiny too It was like the room was cleaned but nothing got replaced or topped up was disappointed especially for the price I paid I have got more out of the standard rooms I decided not to have the breakfast as it didn’t look good

Went above and beyond. Beautiful room.

Awesome

Room was clean and staff were great, maybe a seperate area for kids in the lower level for breakfast as our 1 year old did get a little noisy at one stage and the poor cranky lady in the corner reading her book didn’t really appreciate it. But loved the stay and would stay again

Room was ok staff was good, chrome cast on tv didn’t work James was nice enough to come up and try and fix it, didn’t work out in the end but still a great guy for trying, so nothing really to kick back and enjoy in the room, we also asked for a couple spare towels lady comes up knocks on the door and hands me a couple ripped towels not even folded, is this normal? paid $250 for the night, should’ve got breakfast with that price what a joke.

Great friendly staff, very comfortable room

It’s alright

Urine stained betting, two single beds made to look like a double with velcro tape. Tv woukd not work, room was not cleaned.

We had a one-night stay in a one-bedroom apartment on the 5th floor. The apartment was spacious but wardrobes, doors, tables and furniture throughout showed considerable wear and tear which we were surprised about. Our sleep was also disturbed as the air conditioning/ventilation system was very noisy throughout the night. Despite turning off the air conditioning at the unit, the noise persisted. Would only rate our experience as 3 stars.

Clean room, friendly staff

All good

Staff were pleasant, room was clean and the shower was hot.

The bathroom drain was a bit smelly

The room was nice. Comfortable for our 2-night stay.

The hotel itself was clean although our wash basin wouldn't drain. The hotel room was a tiny bit noisy. On checkin the receptionist didn't explain anything. I had to ask about breakfast. I also needed to ask where to park our car. Most reception staff advise you of all of the above upon checkin. Although breakfast was included in our package apparently coffees made by a barista were not. This should have also been explained as being an extra charge.